5 star service! We couldn't have asked for a better experience. We worked with the amazing Miss…read moreDiamond. She is very approachable, thorough, efficient, promptly communicates and most importantly...she is honest. She answered any and all questions we could possibly think of (in a way that was easy for us to understand). We ended up with great coverage and at a great rate. Win Win! She has gained a new lifelong customer and I highly recommend her to everyone for any and all of your insurance needs. She definitely lives up to her name

Very Disappointed especially as I am already a client for my Homeowners Insurance as my former…read moreinsurer retired and I guess Kirstein purchased their book of clients. I was inquiring about car insurance as my renewal was about 5 weeks away. I spoke with Jessica as the owner wasn't available. Eventually she asked me to send her a copy of mine and my wife's drivers license which I did the next morning.......Four weeks later nothing. No return calls to my calls to her, no information at all and not a return call from the owner either......maybe they have just gotten to big!!! Jay Meitchik

I was very confused about insurance pricing as well as coverage. I received great counseling on how…read moremuch protection I should carry, and why. Many factors to consider - like my age, assets and income, what is safe and not safe from potential liability claims against me. It is not always about dollars and cents, but the value of an agent truly caring about making sure I understand my policy PRIOR to a claim, not afterwards. Thank you!

I need a boat insurance for the Key West area and thought that since I use progressive up north it…read morewould make sense to use it down here. In the agent that ensures our house down here sells progressive. The problem is they wanted $2,100 a year to insure my 19 foot boat. That means in a reasonably short. Of time I could have paid for a whole new motor. So boat services group of Key West told me the name of their insurance agent and that was Bradley insurance in pompano Beach I gave them a call and they gave me a very reasonable price for excellent insurance from Allstate. Couldn't be more pleased y'all should check them out

Representative was clear, concise and personable. The rates were in my sweet spot and I would…read morerecommend this office to anyone looking for a fair and honest quote

STAFF AND STEFANIE Are one of the RUDEST people I have deal with in a long time. I know I am not…read moreeasy but dang......They speak to you like your a child! They obviously do not care about LONG term clients - Seems like they are Very UPTIGHT snobby people there. I am leaving state farm because of them!

I was very confused about insurance pricing as well as coverage. I received great counseling on how…read moremuch protection I should carry, and why. Many factors to consider - like my age, assets and income, what is safe and not safe from potential liability claims against me. It is not always about dollars and cents, but the value of an agent truly caring about making sure I understand my policy PRIOR to a claim, not afterwards. Thank you!

Very poor customer service. Why as a customer do I have waste my time chasing this agency for a…read moreresponse.

Travon was super friendly and extremely helpful. I am beyond…read moregrateful for such an amazingly kind and efficient assistance this morning when reaching out to an insurance company on the contractor's behalf.

Rep really knew what he was doing. My claim is in very knowledgeable hands. The claims rep was very…read moreproficient in all aspects.

I got my new condo insurance through them and they worked pretty quickly as the closing was under…read moretwo weeks from the offer. I wanted to transfer my auto insurance and possibly my umbrella policy to them but I cant seem to get a response from my broker. I'll probably will move the condo insurance out of there when it expires as I cant imagine what would happen if I had to put in a claim if they cant even do a quote on a timely basis.

My other half went and bought a street legal gasoline powered (we don't have plug in facilities…read moreavailable) golf cart; as if he really needed it, but most likely it'll be a nice fun toy. Of course, it has to be registered and tagged, but in order to do that you must first insure it. Hence, we ended up at Pallant Insurance Agency which occupies a very nice and rather enviable corner location with ample free parking. Though we haven't yet ended up with insurance because of complications involving his present automobile coverage, they were and are being very helpful. Everyone seemed warm, friendly and most professional. People you'd really enjoy doing business with.

As a newer driver in Florida, the auto insurance rates honestly scared me! I am so happy that I…read morefound Bradley Insurance. They provided me a great policy with great rates. They asked the questions to make sure every discount I qualified for, I received. Thank you to the Bradley Team.

After the sudden passing of both my mother and father at the end of June, I contacted Diana…read moreregarding my parents' auto policy. She was incredibly kind and compassionate and told me she would reduce the policy while I waited for the title to transfer so the car could be sold. The car has been sitting in the driveway and is no longer being driven. Unfortunately, I discovered that I was charged the full premium and was about to be charged the full amount again. I spoke with Nadine, who reduced the premium moving forward but refused to credit the previous month , despite Diana telling me the policy would be reduced. What was most upsetting was Nadine's response when I expressed my disappointment. She said "I can just cancel your policy if you would like." I was shocked by her lack of empathy, especially given that I had just lost both of my parents. I understand policies and procedures, but compassion and professionalism matter. Unfortunately, based on my experience with Nadine, I would not recommend this agency.

Absolute BEST!!! They are Professionals that treat as if you are family! Never have I had better…read moreservice...

These guy's where great, I will definitely used them again, they easy to talked to understand what…read moreI needed and then Executed my policy. Thanks Michael.

I just started working with her office and find her knowledgeable and responsive. I look forward to…read moreworking with her.

WARNING! INSURANCE FRAUD ALERT! I can't be sure if it is Wendy Murphy or State Farm Insurance, but…read moreeither way, this place is terrible. After binding coverage (which by the way took 4 WEEKS!), I received a call that they had "accidentally misquoted the actual amount due" and now I owed $200 more than what was quoted, bound, and paid for! It's like driving a car off the lot and then the dealer says you owe more money or you can't keep your car! Thankfully there is a Florida Insurance Fraud Hotline for this type of egregious activity, which I called, and there is currently an INSURANCE FRAUD INVESTIGATION taking place. STAY AWAY!

terrible when it comes to a refund. we have been waiting 3 months for our pro-rated refund on our…read morepremium. We sold the property back in October '23 and January 31 2024 still have not received the refund check. 3 times now they said it was mailed last Monday. unbelievable unacceptable just wanted to put a beware notice out there.

Amanda has been our agent for about 4 years, and because of her we continue to steadily increase…read moreour business until now virtually all of our policies are with her. She is professional, courteous, knowledgeable, has a real sense of urgency, and is a great relationship-builder who is approachable, always seems available and has a great sense of humor. Thank you, Amanda!