1. Mybcrealestate

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West Vancouver, BC

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6 years ago

Alex is hardworking, honest, experienced realtor and property Manager always highly recommended to al my friends

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13 years ago

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Sincere Real Estate Services

Sincere Real Estate Services

(1 review)

Ambleside

While this real estate sales and rental management company calls itself Sincere Real Estate…read moreServices there is nothing at all sincere about how they treat tenants at some of their properties. They list hundreds of properties (many of the listings are duplicated to make it appear they manage more properties than they actually do) on their website, the domain of which has only been registered since January 2022. They also manage several low-income rental properties throughout the lower mainland that are only advertised on Craig's List. Like all the other properties they manage, the low-income rental property owners are offshore investors. Many of the low-income rental units are in poor condition as little, if any, building maintenance is done by the owners/management company. Tenants are expected to make repairs and pay for damage that is not caused by them, but is due to neglect, improper and/or lacking maintenance by the owner/management company. The agent we dealt with was indignant and unwilling to help during a situation that required expert professional people to come in, ignoring phone calls and text messages. He refused to bring in professional repair people for several days, as it was deemed too costly. The agent made disparaging and insulting comments to tenants, showed complete lack of empathy. His attitude was unkind and unsympathetic. He was completely unprofessional in his handling of the situation, refusing to make payment to a person for the repair services he provided. When the exact nature of the issue was revealed, the agent refused to apologize for the disparaging and insulting comments he made towards tenants, and became even more indignant that apologizing was expected of him. Goodwill, honesty, understanding, and compassion go a long way towards building good customer relationships, regardless of 'rich' or 'low-income' status, and especially in times of need. Treating people poorly reflects the organization's internal attitude and culture, which is why I cannot recommend this business to anyone.

Unique Accommodations - Property ID 4875

Unique Accommodations

(17 reviews)

I chose Unique Accommodations when I had to move to Vancouver on short notice and didn't have the…read moretime to look around more. I would most definitely not choose them again. After moving out there and seeing my friend's apartments, I realized pretty quickly just how overpriced my place was. Additionally, their rental properties are spread out across Vancouver, and the structure very de-localized. It was hell to coordinate even simple maintenance. But the real kicker was the damage deposit. When we moved in, a nice Unique employee explained that he'd written down most of the existing damage on our move-in form. When we moved out, we discovered that this same employee had been fired because he "did such a bad job." We ended up paying several hundred dollars for preexisting damage even after we'd paid $300 to have it professionally cleaned. I would think that if they had such a bad employee - bad enough that they revealed he was fired for incomplete property evaluations - then they would waive the damages that we said were preexisting. Apparently Unique just doesn't have the moral balls to pocket a few hundred dollars for a good customer relations.

Avoid this Company and save yourself a lot of grief. They…read morework only for the owners and have no interest in the rights of the tenant. They told me this themselves. They are paid by the owner- Renters beware. I am currently in Arbitration with them and look forward to having my issues resolved with the RTA. I would give zero stars if it was possible. They are only interested in their profits, which is how renters get taken advantage of. I was paying 4500.00 in Rent and they treated me rudely and with disrespect. I plan a lawsuit for Bullying and Harassment.

Sutton Group Del Mar Realty & Property Management

Sutton Group Del Mar Realty & Property Management

(16 reviews)

Yaletown, Downtown

Carlo and his team were very professional and helpful when we rented out our condo. They looked…read moreafter repair services when we were out of the country, advised us on insurance issues, and carefully screened our renters. Tasha was particularly helpful during covid and helped out with communications with our tenants. She took a personal interest in taking care of everything. We felt our condo and tenants were in good hands with the Sutton Group Del Mar Realty.

I'm sure this group does excellent work based on the other reviews however I wanted to provide some…read morefeedback on our experiences as potential renters. My wife was communicating through one of their agents Tasha Panico to schedule a viewing for a home they were managing. They had agreed to show us the place on 6 PM on a Wednesday (6 days ago). Tasha had asked to move the date earlier to Monday at 6 PM but my wife was working a late shift at the hospital and didn't have a chance to reply to her email until the following day where my wife confirmed 6 PM would be okay (Tuesday). Tasha explained she was busy that Tuesday and left it at that in the reply email. We of course assumed the viewing would go ahead for Wednesday at 6 PM and my wife emailed back apologizing about not getting back sooner and emailed back to confirm again 6 PM on Wednesday. She did not get a reply back but we did not think much of it at the time. We got to the viewing early on the Wednesday, sent one more email and also text messaged her that we were there, still no reply. We phoned her once at 6 PM but still no answer and then waited around and still nothing. Unfortunately we never got another answer from Tasha explaining what happened even though there was never any indication to us that plans had changed. The unit was subsequently rented so our interpretation is that she felt there was no point in showing us the rental however a simple message telling us so would've sufficed and would have saved us the time involved in making our way down to the viewing and waiting around. Again I hope this is a one off or there were extenuating circumstances but I feel that as a professional organization, communication is very important, and we felt there was a communication breakdown dealing with Tasha, who had been a good communicator up until that point.

Mybcrealestate - realestatesvcs - Updated October 2026

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