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    Kid's Dental Studio - Patient parking in the side lot

    Kid's Dental Studio

    3.7(3 reviews)
    3.1 miOakland Gardens

    I am sharing this to provide a factual account of our experience to help other families make…read moreinformed decisions. I have documented this timeline and filed a formal complaint with the New York State Education Department Office of Professional Discipline (OPD). 1. Last-Minute Cancellation after 4-Month Wait We began this process in January. After waiting four months for our scheduled appointment, the office called less than 17 hours before my daughter's braces were to be placed to cancel her treatment entirely. They claimed the case was "too complicated," despite having performed the initial consultation and impressions months prior. 2. Clinical Concerns After this office declined treatment, we sought a second opinion from a board-certified specialist. That specialist identified a 1mm midline deviation and Category II bite that this office failed to address in their initial plan. It appears the office was ill-equipped to handle my child's needs but waited until the day of treatment to disclose this. 3. Billing & Insurance Discrepancies The office charged my FSA $1,425 upfront. Furthermore, they billed my insurance company the full amount for a multi-year treatment ($5,700) before a single bracket was ever placed. I am currently working to rectify these charges for services never rendered. 4. Lack of Professionalism When I addressed these delays, the office suggested they were doing us a "favor" by not charging for the initial impressions. Wasting four months of a child's dental development is not a favor. My child's health is a priority, and being discarded as a patient at the last minute was deeply unprofessional. Note to Readers: I have retained all emails, dates, and documentation regarding this matter. I strongly recommend seeking a specialist who is transparent about their capabilities from the start.

    I've been bringing my 7 year old here since she turned 1 years old. This dental office was highly…read morerecommended to me by my Dental provider. Years later I'm more than satisfied with the dental care my daughter has received here. Dr. Chu is very kind and gentle with young children. My daughter loves coming here and actually looks forward to her visits. This office is very warm, modern and kid friendly. Dr. Chu takes his time to explain everything thoroughly and provide education and answers to questions and concerns. There are plenty of games and televisions to keep kids occupied in the waiting area and inside the exam roSome really cool state of the art technology here also. Eileen the receptionist is such a pleasure to book appointment with and deal with insurance and billing matters. I would highly recommend Dr. Chu to anyone looking for a Pediatric Dentist. Dr. Chu keeps teeth healthy so your kids can chew.

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    Kid's Dental Studio
    Kid's Dental Studio

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    Cheirif Simon, DDS

    Cheirif Simon, DDS

    4.9(18 reviews)
    2.3 miForest Hills, Rego Park

    I visited this office for the first time last week with my 8 year old and my 5 year old. The…read morewaiting area is super kid-friendly. The staff behind the front desk were pleasant and friendly. Dr Cheirif was great with my children. He was very warm and very gentle. He explained everything thoroughly. The dental assistant and the dental hygienist were also excellent. Very gentle and patient as well. Couldn't have asked for a better experience. The kids enjoyed their time at the office and their goody bag of dental "treats".

    Last Thursday night my very active toddler son slipped in the bath and hit his mouth on the edge of…read morethe tub. I was horrified! My husband stopped the bleeding and calmed him down. I immediately started to make phone calls. I tried our in-network pediatric dental provider but it was after hours and I got the answering machine so I left my number. {Our in-network dentist still has not returned my call to even ask how he's doing! That's a whole other story and Yelp review!} Next, I remembered that Kids Only Dental visited my daughter's preschool to give a presentation on dental hygiene. Thank goodness I bookmarked their info on Yelp! I called the main number and got the emergency line. Called the emergency line and Dr. Angie Chin promptly answered. Dr. Chin, reviewed our incident over the phone and helped to ease my nerves! She answered all my questions and I never felt rushed. She told me to come in first thing the next morning. I wasn't sure if they were in our insurance network so Dr. Chin said she'd have somebody from the office contact me. Talk about quick! Only about 5-10 minutes later Joann called me back to answer my insurance questions. Unfortunately, they are not in-network but Joann reviewed the price breakdown and it was reasonable so I opted to self-pay. Fast forward through my sleepless night. My husband dropped me off at the intersection so he could find parking. I had difficulty locating their office. When I called, Patty, the office manager was super sweet and stayed on the phone and gave me step by step walking directions!!! The waiting area and exam rooms are clean and bright. Dr. Chin did an exam and reviewed the X-rays and it seems there is a small chip on his tooth. Dr. Chin was awesome with my fussy toddler. She was patient, kind, and playful with him. Terrific bedside manner. We go back in one month for a follow up. I highly recommend Kids Only Dental! Now I just need to switch to insurance they accept!!!

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    Cheirif Simon, DDS
    Cheirif Simon, DDS - Dr. Simon Cheirif

    Dr. Simon Cheirif

    Cheirif Simon, DDS - Dr. Thalia Sing

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    Dr. Thalia Sing

    Family Dental of Bayside

    Family Dental of Bayside

    3.5(37 reviews)
    2.2 miFlushing

    I have been seeing Dr. Cho since he purchased/ took over this practice. I have had nothing but…read moregood experiences with him even though I may be in pain when I visit! Everyone in his practice is great..especially Viola and Maggie! I have always been accommodated whenever I've had an emergency and believe me...I have had plenty! I highly recommend Dr. Cho and his practice for your dental needs.

    What a horrible practice. People who answer the phone are incompetent and impudent. They doctor is…read morelisted as a participating dentist for my insurance, which means they charge the pre-negotiated price. When I called, they claimed they charge higher price than other offices. How are you a participating docotor if you do not honor the price, that's excatly the point of the program!! "This program was developed in cooperation with SIDS Consultants, who monitor the performance of participating providers to ensure that appointments are freely given and honored and that charges for services do not exceed Maximum Charges listed in the UFT Welfare Fund Dental Schedule." "If you are eligible for dental benefits under another group dental plan in addition to the UFT Welfare Fund Dental Plan, the dentist is entitled to the benefits available from both plans. The combined payment for any procedure may not exceed the dentist's usual and customary fee, and payment from the second plan will be applied first to reduce or eliminate any out-of-pocket expenses."

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    Family Dental of Bayside
    Family Dental of Bayside
    Family Dental of Bayside

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    Bright White Dental of Fresh Meadows - Invisalign-Dentist

    Bright White Dental of Fresh Meadows

    3.6(44 reviews)
    1.3 miUtopia, Hillcrest, Flushing

    I came here after some research and a horrible experience with "doctor" Thomas Kent down the street…read moreon Union. This time around I was looking for a place with professionalism, cleanliness and most importantly, a classy, educated receptionist. I swear that receptionist at Kent's office was a pure nightmare and I'm glad I never have to deal with her ever again! I am so happy to have entrusted my dental care with doctor Rafailov now. He not only gets the job done, he takes the time to explain the procedure to the patient; takes his time with each procedure to make sure each patient is happy and at the end, performs an awesome job. He's been doing this for so many years I honestly felt no fear when he was taking out my wisdom teeth. I had three different procedures done on my teeth at his office: 1) cleaning 2) filling 3) wisdom teeth extraction. The cleaning and extraction were done by doctor Rafailov but the filling was done by another dentist that they had just hired name Rachel (I think, I might have forgotten her name). After my filling appointment with her, I literally couldn't chew on my left side where I had the filling because it would hurt like hell. I thought it was just some residual pain but weeks went by and I could still not chew! So during my next appointment, doctor Rafailov took a look and said that it was "not even" and that one side was higher than the other and that was causing me the pain. The important thing is that he fixed it right away and after that I did not have any pain chewing food anymore. When I scheduled my appointment for the extraction, the receptionist scheduled me on the Sunday before labor day because I had requested a weekend date. Mind you, this appointment was made weeks before the actual date. Then the Friday before Labor Day, she called and said that she "forgot" that they were closed and that I had to rescheduled...I was really really annoyed because I had cancelled all my plans and switched around my work schedule to get these teeth taken out, and she just ruined everything in one phone call. I wouldn't have mind if they had called sooner, but cancelling on someone with such short notice was just not acceptable. I was pissed but what can I do? Once I finally got the appointment, I was lucky enough to have doctor Rafailov do my extractions, all 4 wisdom teeth. We took 2 out first then waited 2 weeks later to take out the last two. I honestly thought the procedure was going to take forever but it was faster than I though. I wasn't prescribed anything afterwards because it was a simple extractions since my teeth were growing straight and were not impacted. I just rinsed my mouth with salt water and took some Advil for pain, totally was not bad at all. I'm honestly thankful for him for doing such a great job!!

    Bright White Dental of Fresh Meadows is a hidden gem and highly recommend. Outstanding…read moreprofessional, kind team, immediately greeted when you walk in, very respectful of patient wait time, clean, comfortable setting with the latest technology. Same day dental emergencies are extremely important to me and as always, went the extra mile to give me the best possible care and experience in relieving my pain, thanks to a thorough examination and diagnosis from x-rays taken before treatment. I left the office smiling and pain free, two thumbs up and ten stars!

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    Bright White Dental of Fresh Meadows - Dr.Cheryl Poon, Board Certified Pediatric Dentist

    Dr.Cheryl Poon, Board Certified Pediatric Dentist

    Bright White Dental of Fresh Meadows - Internal Insurance Brochure

    Internal Insurance Brochure

    Bright White Dental of Fresh Meadows - Dentures

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    Dentures

    My Smiles - pediatric_dentists - Updated August 2026

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