I think by posting the pictures of my dogs actually helped the Pet Pawlor, indicating the types of…read moredogs they groom. Still dont no why they will not call me back for an appointment. Never missed an appointment without calling - and called - Covid. Always tip. My dogs are Seniors and need upkeep. Guess it does not matter. Moira M.

So glad I found this place! One of my 2 cats had bad knots on her back and is not one to sit still…read morebut some how they did a perfect lion cut on her, and still got her back in the carrier! Both cats were in for lion cuts, both were done perfectly, great price, and done quickly!

The staff are always wonderful with Zoe and she comes out so cute and smelling so good!read more

i have had my dog groomed there for over 3 years. This last grooming Carolyn burned my dog's rear…read morearea so badly I had to bring her to the vet. When I informed her she said she was sorry to hear about it, but did not apologize for doing it, and said these things happen. Her cavalier attitude and her inability to apologize was horrible, as well as her lack of empathy. I am interviewing groomers now.

The employees,the cleanliness and the hours of operation. My 5 year old Maltese loves his…read morecompanionship with his little buddies

We've been using Tippin Rock for 20+ years and there is no one else I would trust more with my dog…read more Jim & Pat are amazing as well as their staff. They take care of the pets like they're there own. I can't thank them enough for all the love & attention they've given our dogs. We look forward to using them for many more years to come.

I am going to say I have never been to a better place, Savannah was very informative and helped me…read morefind the right food for my Great Dane. She was very enthusiastic about helping me you can tell she genuinely wanted to help and is very passionate. She also helped me find a supplement to help with his watery stools from being stressed. 100% recommended

North Point is amazing! The people are so professional and kind. Their passion for animals was…read moreevident in the way they greeted and treated my dog.

Brian understands dogs, but he can be rude and unprofessional to people- especially women. He does…read morenot want anything to do with you while he has your dog, despite what he says. He will warn people that his communication is "direct," but that is inaccurate. His responses are dramatic cut-and-paste messages that often have nothing to do with your own request. My dog got what it needed from training, but lost a good amount of weight. When this was pointed out to the assistant, they reviewed their instructions- sure enough, the wrong amount of food was listed. It should have been obvious for a dog that size.

Canine Behavioral Services is incredible! Brian and his staff worked with my two dogs to get them…read moremore comfortable around other people and dogs. They also guided us on behaviors to implement at home to create a more balanced life for each of them. Most importantly, these techniques helped the dogs become comfortable and confident in our home when we welcomed a baby. With the help from Canine Behavioral Services, this transition happened nearly seamlessly, which I am confident would not have happened without Brian's help. I cannot say enough great things about Canine Behavioral Services, they have created such positive change in my two dogs and allowed for them to grow and flourish in our home! Brian continues to support us even after the completion of the program which has been incredibly helpful as we continue to maintain a balanced household for the dogs.

Called Crissy in a panic, I needed to go for an outpatient procedure at Yale, New Haven Hospital…read moreand did not know how long it would take. My older lab is never left more than a couple hours, he goes with me to most places and not use to being alone for long durations, also someone I could trust in my home. Crissy did an excellent job, my lab was happy, fed and let out to play. I will call Crissy's Critters for any and all future pet care. THANK YOU CRISSY

We have an awkwardly nervous, and crazy rescue dog, that I'm POSITIVE somehow has doggy PTSD. He…read morealso has some sort of ADHD, which makes it impossible to get him to pay attention, or get his focus on one specific thing like dinner or late night potty trips. He also has a hard time with strangers, so we were resigned to think we would never get away from the house due to his issues. Once we were forced to look into dog-sitting for an event we were required to attend, we realized finding someone to look after him was imperative. After emailing back and forth with Crissy, we set up a time for them to meet at our house, to see how they got along. Carson was his typical shakey, barking self, but Crissy's easygoing nature made his nerves settle down and he eventually took to her quite enthusiastically. Crissy has dog-sat for us on multiple occasions, on day trips and weekend overnights, and every time we returned, we came back to a happy dog, and a safe house. I feel confident leaving our lil guy in her capable hands, and will continue to do so. I highly recommend her to anyone with pets, and especially people with pets who have special needs, are old or injured, or have issues that put them out of the possibility of putting their lil friend in a kennel. Prices are reasonable, with prices by the hour, or by event, such as a one hour visit being $28, or an overnight with a mid day walk being $68. Absolutely worth it, Crissy is talented and wonderful, and will remain with our family for as long as possible.

I have been adopting from the CT humane society for years. I got my best most loving and protective…read moreCat there. She lived to be 21. The cat playroom was fantastic, and I could have watched them play for hours. The cat I adopted was named Molly, and usually I will wait up until a week to watch the personality, and rename him/her. But this cat (Tabby) jumped up on the counter while I was out of the kitchen. She ate an entire stick of butter while in there. A. Whole. Stick! So naturally I waited anxiously for her to vomit or have it come out of the other end explosively. She never got sick AT ALL. Nope, she treated it as a treat before dinner, which she also ate. She was a little bit thin so...? Still, it was the 90's and I logically called her Molly McButter. It was perfect. She was awesome as well.

Front desk staff was rude, and you don't actually get to see the pets to see if you have a…read moreconnection with one, instead you look at a binder and then fill out a form where the screen you to see if you can see the pet your interested in which I think is really lame. A dog can be big and scary looking but a sweetheart lover but you can't tell by a picture so I think interacting with the pets is so important I don't understand why I'm looking at binder???

Our dog Freddie Mercury has been a customer of Paws Pet Resort and Spa for 2 years now. He attends…read moreweekly day care, has done overnight boarding, & receives grooming services. This Resort and Spa is exceptionally clean, well organized, and staffed by very compassionate people. Freddie is always happy to go to Paws Pet Resort and Spa. Their pricing is reasonable. Definitely a 5-Star Pet Resort!

The staff is very nice, but I was not pleased with the care provided my dog. I'm sure they're fine…read morewith a normal dog, but my dog has special needs that I felt were not taken care of. Maybe the problem lies in their definition of a "walk" and mine. I asked that the daily 30 minute activity be a walk, which they charge $25.00 for. If my dog doesn't have at least one "walk" per day, his digestive system shuts down. I walk him 3 miles per day to keep him regular, but expected at least one walk, on leash, to minimize the affects on him. I also expected a stress response but when they sent me a picture of him on day 2, I knew he was in trouble. Joe, the GM, called me after I sent an email discussing my disappointment and we had a productive conversation, and I had decided not to do this review. But then Robin, the owner called, to justify that they did nothing wrong and actually tried to blame it on my dog. That changed it for me. I'm sure if you have a dog with no special needs that they are fine, but beware if you have a dog that isn't normal. Make sure you talk to Joe so he understands what you expect from the visit and you may have a better outcome than mine.