The last review of OIBC here is 2012, long time ago. I believe that OIBC deserves a much better…read morereview. I have been a long customer with them and got no issues with them whatsoever. During my only car incident some five years ago, they had been very helpful and I found their responses were quick and very professional. In any company where there are more than one employee, there are bound to have inexperienced staff or perhaps bad apples. Any customers have the right to complain to the management and see if improvements are made. There are rooms for everyone to improve; not all customers are right! I noticed that OIBC has been making changes, young professionals are giving their best services to customers. I enjoy their professional knowledge and their care of customer services. I have no doubt to recommend my friends to give them a call while looking for a good broker for insurance matters.

I am thoroughly dissatisfied with the level of service I have received from OIBC over the years and…read moream ready to wave them off goodbye. I am sick of the half arsed attitude of my broker and her outrageous unwillingness to help her client. I mean what am I paying you for? For you to sit all day in the office to tell me little lies and fibs every time I call just so you can put me off for another week before I call again? Call again only to find out that you did absolutely none of the things that you have promised me, only to be told off again? Buying insurance is already a tricky enough business and dealing with a lazy and conniving broker as her only makes it that much harder and more frustrating. I hope the poor performance of this one broker is not representative of the corporation and their values in conducting business, but my trust in OIBC has definitely gone down the drain for good.