5 stars is for Danny - he is amazing. He always has time to talk and gives great advice on what…read moreinsurance you need. He doesn't try to oversell you with things you don't really need. When I switched my insurance to him I saved $300/year and ended up with MORE insurance than I had before! Although State Farm's rates are more than some other companies, I highly recommend Danny. You will not be disappointed.

From the owner: At Danny Franchino Desjardins, we’ve been proudly serving the Mississauga community with trusted…read moreauto, home, life, and business insurance solutions. As a Desjardins Insurance Agent, we’re committed to helping you protect what matters most—with personalized service, honest advice, and over 15 years of local experience. Whether you're insuring your first vehicle, buying your dream home, or planning for the future, we’ll walk you through your options with care and clarity. With over 100+ Google reviews, we’ve built a reputation for being responsive, knowledgeable, and truly local. Call, click, or come by—we’re ready to help you find the right coverage at the right price. Our team will place customers needs first and strive to build strong relationships. We focus on Auto Insurance, Motorcycle Insurance, Homeowners Insurance, Renters Insurance, Business Insurance, Commercial Insurance, and Life Insurance throughout Mississauga, including Toronto, Oakville, Milton, Georgetown, and Brampton.

We were defrauded on our car insurance sold to us by State Farm, and they will not honor the…read morecollision insurance they said they would give us. State Farm documentation says we have only "Comprehensive" coverage, with no other extras involved. Specifically, Lilian Hee-Karstadt lied to us, repeatedly, that our car had Collision coverage, that we had uninsured driver protection, and a rental policy to cover us. We paid over $6,000 to be fully insured as Ray (my wife, and primary driver) is a young/new driver, and with only a G2 we did not want to risk anything. She lied to us, took our money, and went out of her way to push other additional products such as life insurance at us. I will never use State Farm again. I will never use any State Farm Product, nor will my family, nor will my friends. Nor will my Wife's friends or family. This was an absolute disgrace, and having this woman as one of your representatives damages your brand and your identity as anything resembling a "Good Neighbor". You called, you checked your paperwork, you said "Nothing we can do, you're on your own." and left us hanging. This is the agent's stats. I hope you remove her entirely from your company. Lilian Hee-Karstadt 385 The West Mall, Suite 3 Toronto, Ontario, M9C 1E7 416-622-1200

Overall I did not have a great experience with Lilian Hee-Karstadt, I wouldn't recommend but I…read morewouldn't not recommend. I was transferred to Lilian from my old agent, and I was not given the choice, which in and of itself is fine. I received a welcome letter explaining who she was and why she was taking over. Also fine. There was no interruption of service and things went on as usual. The issue I have with Lilian is I cannot hear or understand her over the phone. I called to get motorcycle insurance and I spent more time asking her to speak up then we did talking prices. She did tell me she is soft spoken, but it was incredibly frustrating. In the end I moved to TD, better rates and better speaking volumes.