I highly recommend this program to anyone looking for a meaningful volunteer opportunity or a…read moredependable transportation service. It is a wonderful example of people helping people and making the community a safer, more caring place.

I am absolutely disappointed with SafeRide for several reasons. The fact that their offices are not…read moreopen early enough to assist patients when a rideshare driver cancels a trip makes them completely unreliable. You literally have to wait until their office opens just to reschedule a ride, and by then, you've often already missed your appointment. I had booked a round-trip ride for my doctor's appointment on April 21st. My pickup was scheduled for 7:45 a.m. because I had a 9:00 a.m. appointment at Emory University Hospital. My driver was literally one minute away and on the corner when they suddenly canceled the trip without explanation. I had to wait an entire hour before SafeRide opened so I could notify them that the driver had canceled my ride. However, the app still showed that I had a return trip scheduled from Emory back home. Since I never made it to my appointment, I asked SafeRide to cancel the return trip so it would not be deducted from my account. I suppose because of a language barrier with the agent, who was an outsourced representative for SafeRide, they failed to credit the return ride back to my account, leaving me with an odd number of rides remaining. I only receive 24 rides per year through United Healthcare. I have called several times asking SafeRide to credit that ride back to my account, and every outsourced agent told me they would take care of it. Yet none of them actually did. As a result, I ended up with only one ride remaining on my account instead of two. When I requested an override so they could book a return ride for an upcoming appointment, they told me I had to contact United Healthcare for additional trips. I contacted United Healthcare, and they told me I had to contact SafeRide. So basically, I've been sent around the mulberry bush by both SafeRide and United Healthcare because no one seems to know what they're doing, and no one is willing to take responsibility for correcting a mistake that should have been resolved the very first time I called. I am exhausted with the customer service from both SafeRide and United Healthcare. Ninety percent of the time, you can't get a United States-based representative on the phone. Instead, you're connected to outsourced agents in other countries who often struggle with English, and even those who speak it well frequently fail to fully comprehend the conversation well enough to adequately assist you. This is not just frustrating, it is unacceptable. Patients who rely on transportation to receive medical care should not have to fight this hard over a ride that was never even used. I am tired of this.

Our driver was Anthony he was extremely professional, hospitable and was a great driver. He was on…read moretime for every visit we had for our High Point University in the City event. He had great encouraging words to offer to our students. He helped everyone both on and off the bus. As a matter of fact a young lady fell and he caught her. Awesome experience!

We had a cruise planned with about 13 people to include an infant. (They transported 11 people,…read moreluggage, car seat, and stroller in 1 vehicle) I contacted Premium to plan for transport to and from the airport on the first and final day of our trip. After speaking with other companies, i chose this company because Ken answered my call on Father's Day. I was not expecting that, but I was in a crunch and needed to schedule as soon as possible. They were all so professional. I encountered an issue on my return trip i had to call early in the morning. They were so understanding and willing to work with me , including the fact that my party had to be split on the return trip. If I ever need transport, I will not hesitate to do business with Premium Services, and i would highly recommend their services. Carlos & Larry were both excellent and professional drivers.

Rommel was at the airport before I arrived. He touched base with me and put my mind at ease that he…read morewas there and waiting at the luggage carousel. After getting into an incredibly clean and air conditioned SUV, with cold water and every charger imaginable, I sat back and relaxed. His driving was impeccable, and it was truly an enjoyable conversation the entire way to my destination. On my return trip on Mother's Day, I was greeted with two longstem red roses as a Mother's Day gesture. Wow! Rommel was kind, professional, and courteous! It was wonderful not to have to worry about making it to my airport on time, and I felt very safe. It is the number one way to travel if you're going to or need transportation in the greater Atlanta area. Ace limousine is the way to go! I won't travel any other way next time I'm in town! Thank you Rommel for the excellent service! Thanks M.E.

Very Professional service.On time , clean car, good friendly driver! Will continue using this…read morecompany!

My entire experience with the Bomal was excellent. I needed to get my elderly in-laws to the…read moreairport with as little physical hassle as possible. I made my reservation online in under a minute. I was e-mailed a PDF copy of the invoice, tax stuff I guess. The driver arrived 15 minutes early. He was courteous, polite, and very helpful. The SUV was spotless. My experience with Bomal was great, it probably saved me 4 hours not having to go from Johns Creek to ATL and back on a Friday afternoon.

Excellent company! Great service, very reliable, and very competitive rates. Very clean cars, you…read morewon't be disappointed . Mirjam V

Kala and his team of drivers are phenomenal and reliable. We've stopped using Uber and Lyft and now…read moreonly use them.

I have been using Kala and his fleet for the past two years. I've used everything from their Yukon…read moreDenali... to their sedan... to their big Mercedes shuttle bus when my kids and I went to the airport. Amazing service

Wonderful experience! Bobby was so gracious and kind for my round trip to Roswell. Unexpected…read morerelatives needed a ride and he accommodated with grace. Everything was easy, communication through text and phone kept me calm and collected. The return trip was equally easy, Deedee was entertaining on the ride and navigated the traffic with aplomb. I highly recommend this service.

I booked a round trip ride between the ATL airport and Powder Springs area. The ride was for…read moreelderly family members and I wasn't going to be in town (yikes!). I spoke to company and they assured me all passengers are taken care of. I spoke to my relatives after the trip and they were so impressed. One of them is a driver so I was even more intrigued when he expressed how smooth the ride was and what a VIP they felt like as passengers. Thank you for taking care of my family!

Great business. Drive went very smooth and phone operator was very professional! Ordered a ride and…read moreit came on time and car smelled really good, would order again.

My family and I use VIP Taxi all the time. Courteous and professional services and always on time.read more

Friendly, clean, classy, COVID protocols in place and punctual; I cannot say enough about how…read morepleased we have been with this car service. Whether we have asked Paul to pick up visitors from the airport or take me and my family to our flight, I have NEVER had a bad ride. This is not a sub-par college kid share-ride, this is an established car service you will not be disappointed with.

Our family has used Paul for multiple trips to different places at different times and days, but…read morehis level of service and professionalism is always the same. On TIME, clean, respectful of the customers in his vehicle are just a few things I can say to describe working with Paul. If any member of my family is in Georgia and needs transportation Paul will be picking them up. I can't tip Paul what he deserves, so I hope this post will help others see the actual value of his time what an outstanding business he maintains.