Mike was amazing! Woke up and my iPhone was black. I need my phone to access systems. Had to call…read moreout of work. Went to Verizon paid for a new phone and all my phone needed was a soft reset, which they did not even try! I had to pay $50.00 restocking fee. Mike saved my day and I'm so thankful!

thanks to Mike at iPhone doctor. He repaired my iPhone 7 for me. He did it fast and efficient. It…read morelooks great. It's working great and I really need this done in a timely manner. Thank you so much. service was great as well

iPhone 13, paid 120$ for a cheap screen, and bad business practice. Screen makes my phone overheat,…read morebrightness decreases dramatically. My phone cracked not even a week after only falling from my bed (my bed is on the ground no bed frame) I came back within that same week and they just offered me half off. Wouldn't recommend this place to anyone who values quality. Staff were respectful and fast with the screen replacement.

Fixed my galaxy s22plus broken screen. Fast service, and competitive pricing. I would recommend…read moreto friends or family. Jo

Guys fixed me up perfectly- was fast and efficient...............................quick and easy and…read morecheap

Came from out of state, stayed open for me and fixed my phone for a better price than any of the 20…read morephone repair places !!!

Spencer was so helpful. Had what I needed for two car key fobs. So important. Was a distance from…read moreSummerlin but worth it

I went to the Batteries Plus store near my home in Centennial, only to discover it had closed. I…read morethen made a 20‑minute drive to the Craig Road location specifically to use my "free batteries for life" key fob replacement. When I arrived, I told the employee what kind of car I had and handed him my key fob. I could see him working at the bench for quite a while. While waiting, three motorcycle customers came in, one of whom was dealing with a failed battery. I struck up a conversation after overhearing the interaction. I've been in the motorcycle business my entire life, and it quickly became clear that the woman assisting those customers lacked basic training on warranty procedures and customer service. The interaction was confusing and inefficient for everyone involved. After about 20 minutes, the employee working on my fob came out and said he couldn't replace the battery because the "spring wasn't working" and he didn't want to damage the fob. He suggested I take it to the dealer instead. I brought it home, watched a YouTube video, and replaced the battery myself in about ten minutes--no damage, no issue. This was a frustrating and disappointing experience, especially after driving out of my way. While this franchisee may not have closed stores, the lack of training and execution I witnessed helps explain why several other Las Vegas locations (Tropical Pkwy, Blue Diamond, Grand Canyon) have recently closed. Unfortunately, based on this visit, I can't recommend this store.

Located in China Town just off Valley View and Spring Mtn on the NW side…read more Needed to go get finger prints done for my work. Very professional and affordable . The gentleman helping me was super nice and professional. Recommend for sure.

A horrible expirence I had earlier today.i had zelle 54.00 for 3 months service for my Chinese…read morewife.then they put the Sim card in, doesn't work?. I politely asked for a refund?. The jerk said no.maybe because im a American man?.I called my bank and tried to get my 54.00.nope!.. shitty business practices, dont go there!. I never had issues until today..im so furious! Now I'll contact better business bureau department.

These guys are the best! I had a phone that wouldn't charge and desperately needed some information…read moreoff of it. Fast and efficient they had it up and running in no time!

I had an issue with my phone and Brandon was so helpful and knowledgeable about everything. He has…read moregreat prices. I definitely recommend him!

I contacted the iPhone Doctor for an Otter box for my iPhone. I planned to attend a Saturday night…read moreconcert but refused to leave without protection for Shameka ( my iPhone's name). I spoke to Carla, who texted me several pictures of the phone cases they had in stock at the store and the cases they had inside the Rancho swap meet. My first impression of Carla was that she was helpful and friendly and went above and beyond her job requirement. They didn't have an Otter box brand iPhone case, but they had a comparable one, so I went by the store to buy something. iPhones are a piece of glass, making them too fragile to carry without a case. Even if I had to purchase a cheap case to hold me over until I received an official Otter box, I would do that. When I arrived at the store, Carla showed me the case, and it was essentially an Otter box without the brand name, so I purchased it for around 40.00, about 25.00 less than an Otter box. I also got a privacy screen protector, which prevents other people from seeing my screen from the side. The iPhone doctor cleaned my screen and meticulously secured my phone into the phone case like he was conducting surgery. I was impressed with everything and happy with my purchase! The phone case only comes with a two-month warranty compared to the one-year Otter Box warranty. However, I can tell my phone case will last a year or more from the construction. I returned to the iPhone Doctor because Siri would not respond to me. I thought the iPhone case blocked the microphone, so she couldn't hear me. I had a software issue, which made sense because I couldn't send audio notes. I recently called Apple because my do-not-disturb function would not prevent non-contacts from ringing my iPhone. The lady informed me that it would take approximately 30 minutes to diagnose, and if they couldn't fix it, I wouldn't get charged, so I waited in the lobby. The iPhone doctor fixed the issue, Siri responded to me, and the other phone issues I had disappeared. I got charged 35.00, plus tax, the minimum repair fee. I am shocked at the rating of this location because I received 5-star service both times I came, and the staff were all super pleasant! I noticed many reviews concerning broken iPhones, and as I stated before, it is unwise to have an iPhone without durable protection because it is a piece of slippery glass. A drop can be devastating to your precious device! Buying an iPhone case will save you plenty of heartache and prevent you from taking your device to the doctor to get fixed or, in some cases, resurrected. I highly recommend the iPhone Doctor, and I will return if my baby, Shameka, needs anything.

I came to this place on a Saturday and paid $80 cash to get my daughter's screen fixed. It got…read morefixed and about four days later, a crack appeared in it, no dropping, no nothing just appeared. I came back because I assume it would be under warranty and they said cracks are not under warranty, but they did a crappy job putting a new screen if it cracks without dropping it and that's a fact. I would never come to this place again. I'm not gonna pay $140 to repair a screen I could've bought a new phone by then I will use another place any other place next time.

These guys saved my life. I have an older iphone and hopped in the pool with it during this…read moreunusually warm November. I called around and shops weren't sure what they could do, some worried that my phone was too old and parts couldn't be got. A&S didn't promise a miracle, but let me know that "water damage" is their specialty. They really saved the day and got my phone working. Most importantly the pictures of my newborn were still there. So great price, fast service, and friendly attitude.

The absolute best! I'm so glad I found them. Answered all my questions with such respect and…read morekindness. My phone looks brand new, they did a great job. Thank you A&S!!