From the owner: Un incontournable de Lourdes Depuis sa création, le musée a accueilli plus de 3 millions de…read morevisiteurs. Les personnages en cire vous racontent l'histoire de Bernadette, la petite bergère de Bartres. On y retrouve, entre autres, Mère Térésa reçue par sa Sainteté Jean-Paul II ou une reproduction de la Cène par Léonard de Vinci.

From the owner: Un cloître du XIVème siècle C'est dans le très romantique jardin Massey que ce cloître du XIVème…read moresiècle prend place et s'impose. Complètement ouvert il fut un lieu de méditation et de calme, et il est aujourd'hui un lieu de rendez-vous et de repos. Les amoureux s'y pressent, les enfants s'y bousculent, plein de charme et de beauté il fait partie intégrante de la visite du jardin.

"I've been a loyal rewards member for years, expecting a strong guest experience from Best Western…read more On a recent stay at the Best Western Beauséjour in Lourdes (Oct 4-7, 2025) I was disappointed that advertised amenities (internet, television, laundry) were unavailable without prior warning, and the front desk was frequently unattended. When I raised these concerns with corporate customer relations, they offered me only 3,000 reward points -- valued at about $15 -- as compensation. That minimal gesture does not match the inconvenience and unmet expectations of the stay. It suggests a disconnect between their "guest first" messaging and real customer satisfaction. If you value reliable service, transparency about amenities, and meaningful restitution when things go wrong, you might want to consider other hotel chains. I appreciate the corporate rep I spoke with -- she was courteous and responsive -- but as a whole, Best Western needs to raise its follow-through and reward structure for loyal guests who experience genuine service failures."

Such a great location, we checked into the hotel after a long day of travel with Sara she was very…read morehelpful with everything we needed and helped us open our wine and assisted us with glasses. She recommended sitting out on the back seating area outside and she helped us get to the Candle Procession as well as recommend what else there was to do. Golanda was also very helpful, I also work at a Best Western in the United States, she allowed us a late checkout at 12pm my aunt was feeling sick when we woke up and this was very helpful and assisted adding my Best Western rewards account to our reservation. Very friendly staff and we're so helpful because we do not speak French and they spoke English. The rooms were very clean, and we appreciated there being plenty of soap in the bathrooms at this location, most places we've stayed here haven't had little to no soap at all provided. My mother and aunt said their breakfast was very good as well