Well, I had a nice welcome, was treated well, I was offered to try Deusemberg guitars ( not so…read moreoften that the sellers let you randomly try 2-3000$ even when they are told it is not for a quick buy... The took my old pedals on consignement, called me when they were sold and paid me the amount we had talked about. When I ordered my favorite strings, the ordere a whole box to meet my demand without me aking.. I could not ask fo a bettter experience so far after 4 years doing business with them Keep it up guys !

Atrocious customer service, utterly abysmal…read more I am a touring professional in the music business, and this is the closest store to my home for last minute supplies I invariably need before a tour starts. My first experience with music depot went like this: I needed something for a tour I was leaving on, that afternoon, and I had just moved to the neighborhood. I stopped into the empty store with a lone clerk that barely made the effort to glance at me when I entered, and not speaking french particularly well, I asked him, in french, if he spoke English, "Parlay Anglais?". he looked at me with what I can only describe as borderline disgust and said, with full condescension, "Francais". Ok, well, what I was after wasn't likely to have french translation on it's package, I asked anyway, and he shook his head. I thanked him and turned to leave, but as I reached the door, he said, without a hint of an accent, "That's a specialty product, you're not going to find it here in St-Jean, you'll have to go into Montreal." So, he was a dick JUST to be a dick. Not to mention that it was Zildjian Stick Wax. That is so not a specialty item. But hey, everyone has a bad day...Since then I've heard other bad stories, but still I've been back 2 or 3 more times, always looking for something specific, but never outrageously odd or rare, my last object being an LP cowbell. He doesn't stock LP, ok fine, but when I told him that I wasn't going to take what he had in stock because it wasn't LP, and I was told that I specifically needed it to be LP. His response was "You were told you need a cowbell...?" with a tone that said oh, well aren't you an idiot... No, I'm the drum tech for that fella there in the poster on your wall, but you wouldn't know that because instead of asking questions, you went straight to arrogance. "Unless you can tell me the exact model number it's like saying you just want a car..." Yeah, I'm also going to want to hit them...even the same model will sound different from one to the next.... I didn't say that, I just thanked him and left, knowing that I won't darken his door again. On my way out he told me, as he has every time I've been in, "Good luck...'. If every time I need something and it ends with you arrogantly telling me good luck.... aren't you the problem? Because I've found everything I needed, no luck involved. Just better stores with more helpful staff. DMusique is the better store in town, and if they don't have/can't order what you need, the trip into Montreal, or to Steve's in Greenfield Park is worth it. I had what I was looking for less than two hours later.

Easy to schedule a full tuning and maintenance online. The tuner got right back to me and came…read moreexactly on time- on a Sunday which was super convenient for me. He did a thorough and professional job and the cost was as expected. Very pleased.

From the owner: Piano tuning, repair, restoration/rebuilding, and sales. We specialize in high level in home tuning…read moreand repair work as well as in shop rebuilding. We also offer reconditioned used pianos whether you are looking for a small upright or a grand piano you can be sure that our instruments have been properly prepared to provide you with years of trouble free playing. Pianos available to view by appointment.

Dan has such a wealth of knowledge and experience... and a definite passion to pass it on. I came…read morein knowing some basics and he immediately had a sense of not only my taste in music, but exactly how to scaffold lessons that are fun and understandable. The addition of videos and exercises help tremendously to keep it up successfully once I walk out of the lesson.

From the owner: Lakeside Guitar offers one-on-one guitar lessons, professional electric & acoustic guitar "setups",…read moreand repairs in Mallets Bay, just above Burlington. With over over 35 years of guitar experience, Dan would be honored to be a part of your musical journey.

A friend recommended Steve's for my daughter first guitar. What an awesome first experience! JB was…read moreextremely patient, helpful, and totally made my daughter feel seen and welcome. We will definately be back and hope he's there to help us again!! Super happy new music artist over here!!

Steve's new store on Sainte-Catherine is a must for every musician in Montreal area, they don't…read morehave any choice as Palais des congrès ( Congress house) ask them to moved as they are rule by government it was move or die choice. so after being on sainte-Antoine street (old Montreal) since 1965 ! They moved to downtown last summer. Their store is in a nice spot in front of bar Foufounes Électriques on main street ( Sainte-Catherine) and inside they have less space but everything is nicely placed (unlike the old store were everything was place in a spot wherever they can put it. And they have a nice stage were they want to put live artist and it should be really interesting new idea in future. After the owner died (Steve Kirkland RIP), his son want to keep it going. I will see if they can survive in this new era were most peoples buy used in Canada as most new music gear is overprice cause of USA currency over CND dollar. But this is the the ultimate music store in Montreal, the only thing is that they don't do exchange (old guitar for an new one) unlike lots of stores in the province, so maybe it can be a new thing that can make them earn more profits if they change it. When i was younger salesmen were rude, but now they are super friendly ( maybe it's because older peoples have more money than younger ones but i think that they should take care more of their customers. But now they're friendly and competent. This place was the place were any Montreal musicians went to buy gears. In their old store they have a wall full of pictures with autograph pix with well known musicians like Aldo Nova, April wine, Frank Marino, Voi Vod, Simple Plans etc. So if you want to go to the Montreal best music Store you'll find the place. Long live Steve's ! Le nouveau magasin de Steve's music est la place pour les musiciens à Montreal ! Steve's music à du déménager car le Palais des Congrès leurs a ordonné de déménager sinon il aurait été exproprié. Il était dans leurs ancien local depuis les années 60 ! Le nouveau magasin très bien situé rue Sainte-Catherine en face des Foufounes Électriques. Il ont un peu moins de place mais il y a une petite scène ou ils vont invités des bands à faire de petites prestations, ce qui devrait être très intéressant ! Après le décès de leur fondateur (Steve Kirkland RIP) son fils a voulu continuer le magasin. Nous allons voir si il vont survivre, car maintenant avec la montée des prix des instruments à cause de la montée du dollars USA, les gens achète surtout des instruments usagés. Je pense que s'ils fesait des échanges ils pouraient faire plus d'argent avec tous les magasins hors Montréal qui en font et qui réussisent bien. Quand j'était plus jeunes les vendeurs étaient assez bêtes avec les jeunes ( pensant qu'il n'avait pas d'argent, je me souvient que mon guitariste c'est fait demandé si il avait de l'argent pour acheter un ampli !). Mainetenant les vendeurs sont gentils et compétents.g La nouvelle adresse est bien propre et bien rangé contrairement au vieux magasin ou tout était mis là ou il y a de la place un peu n'importe comment ! C'est le meilleur magasin de musique à Montréal C'était la place ou tous les musiciens allaient acheter leurs stocks ! Dans le vieux magasin il y avait un mur plein de photo de musiciens connu comme Aldo Nova, April Wine, Frank Marino, Voi Vod, Simple Plan etc. Si vous chercher le meilleur magasin de musique à Montréal vous l'avez trouvé ! Long vie à Steve's music !

I am in the customer service business inasmuch as I manage 6 auto dealerships and 1 motorsports…read morestore. So, I think I am qualified to judge levels of customer service. In short, Bob's Music is staffed with friendly and extremely knowledgeable instrument professionals. The owner is great. The staff cordial and very competent. They worked on two guitars for me and the work was A plus. The price....too reasonable!!!! I actually was so pleasantly surprised by what they charged me. It is so nice to actually get more than you paid for!!! I highly recommend Bob's Music. For sales, service or just gleaning knowledge about music instruments...you will be hard pressed to find a local music store with better people.

I am not even an amateur musician, just want to mess with a guitar for my own amusement. Looking…read morefor a "personal amp" I can plug in headphones so I don't annoy the wife anymore than I already do, not looking to spend a lot. I went into Bob's, not sure what I exactly needed. Sales guy popped right up, found out what I was after. We walked past the expensive stuff, led me right to the unit I eyeballed online. The price was in line with what I wanted, we discussed other options including cheaper routes I could take by ordering online. I picked up what he had in stock, he gave me a little break when I picked up some incidentals (not much, but made me feel good! I hadn't asked for anything) He even threw a few picks in for good faith. All in all, a great experience. If I end up actually learning to play this time, I will support my local music store!