Do not book this tour! The tour guide was Andrea and she was rude, they separated our group and she…read morewas not willing to answer. She told me to stop talking as I was talking about the rest of our group. They told us tour was at 9:45 and it didn't start until 10:45 am. The tour guide also wasn't explaining much and wasn't tech savvy. Took forever to even get our tickets on her phone. She got mad I was trying o take a photo and told me I could come back later but she stopped to answer a personal phone call. Book through someone else!

Only tour in my life where we had to look up Wikipedia DURING the tour…read more My Italian friend recommended this agency because we are Catholic, coming for the Jubilee and wanted a religion-centered tour - Jubilee/Early Christianity. The other people on our tour were also devout Catholic. I believe the tour was done by Maria Lazara. We do not know her name because she did not bother to introduce herself, nor did she ask our names (aside from checking our family name off). We met at the statue and then without any introduction to our tour, nor introduction to the St John of Laterna Church, she marched off in front of us to the Church's portico. It was a bad start. That's the main complaint: she gave no introduction to the tour or any site, she gave no church or historic context on how things came to be or how they evolved. She gave no Catholic perspective. A tour guide needs to be a storyteller! And I expected a guide well-versed in church history, both religious and urban! Instead, it was a bunch of random historic facts. She primarily spent her time pointing out symbolism in the paintings and mosaics. Clearly, she majored in art history, and the history of Christianity was a boring sideline to her. She liked pointing out that Laterna was populated early, while most of Rome was countryside - but why? How did that change? Where did Catholics live and why did they move? Why were these churches chosen for their Holy Doors? Why only 4 doors? She told us the Laterna Holy Door was an original bronze and a couple more facts and then we marched through as it were nothing. Nothing about why it is special that they are open, how Catholics view this moment, etc. IT IS SPECIAL. In speaking about the Jubilee, the only thing she said was that the Pope first started it once every 100 years, and since the Roman townspeople made money on tourism from the incoming pilgrims, they moved it to every 33 years or when they wanted. That's it - Jubilees were about making tourism dollars. End of her story. None of our group of 3 heard that the Sacred Steps were brought from Jerusalem and why, and where they were placed originally. All she did was say "it is not a hard job to move stairs." THEY ARE SPECIAL. She just said: you can up if you want, I'll wait here on my phone. Again, her specialty seemed to be art history not Catholic traditions or history, and 75% of the time, she spoke about symbolism. The blue and yellow of Mary, the keys of St. Peter. That's fine but there was no narrative, no church history. The tour ended exactly at 12 p.m. Clearly, she was glad to be out of there. Another note - yes, her English vocabulary was good, but she spoke sing-song Italian style and it was hard to follow her. She does not have the cadence of an English speaker. Very disappointed in Eternity Tours' guide. Aside: I really enjoyed Eternity Tours newsletter mailings.

Alessandro is a fantastic guide! So knowledgeable and fun. I can't recommend him and and this tour…read morecompany enough for a hypogeum tour of the Colosseum.

I wish I could give a lower score than 1. I am. Not sure why the gave such positive reviews. The…read moreliteral only thing we wanted to do in Rome was a tour we booked with this company. I booked it 8 months ago and they changed it to a non acceptable excursion one week before. They claimed that they had no control but not sure why they couldn't have figured it out months ago that they overbooked, maybe I could have figured out another excursion to do but now with one week to find something, of course it is impossible.

My wife and I have been talking about Simone and for the last nine years so there was no way we…read moreweren't going to Rome and not book another tour with him. Simone has incredible insight in all things Rome. Want to hear about Mussolini and WW II, the Caesers, Jewish Ghetto or perhaps the Appian Way? This is the bike tour you need to go on. The price is fair and he's generous with his time.

Simone customized our bike tour of Rome to see the things we wanted. We wanted to see (1) catacombs…read more(2) via appia antica (3) the aqueduct. We saw this - but more and better. Turns out there's more catacombs in Rome and the one we went to was fantastic. There's also more ancient roads than just one. While we did ride on "the one" we also saw two others that were better preserved! I had no idea there were multiple aqueducts. We saw two! Plus got to see inside one. We had done a larger commercial tour before. We will go with Simone if we go back to Rome. He also was very good with our 10 year old girls. He spent time to find a bike that fit them just right (they're super tall and skinny so it wasn't easy). When they needed a break, we went to a cafe to have a local Roman lunch. It was fantastic. While I don't like riding on roads with cars, it's impossible to avoid in Rome. He always made sure we were safe in riding and crossing roads. We did have one problem with one of the bikes. He had a tool kit with him and was able to easily adjust the bike. This is by far my favorite Rome activity of the trip.

They did an amazing job. Use Gladiator Tours and never use The Tour Guide. You will be glad and…read morehappy with that choice and decision. Gladiator Tours actually do the tour themselves and don't steal your money for an expensive tour and then broker you out to a company that is 20% of the money you paid The Tour Guy. GLADJATOR tours delivers and is accountable for their actions.

I want to tell you how accommodating the team was on the day of May 10 on our 12:30 tour. We were…read moreshort one person to make it an audio tour and I requested the audio anyway so we could all hear. Along with that our tour guide, Francesco Macioci was so informative and patient. The colosseum back history was amazing and only because we could clearly hear him in crowds of people. Suggestion is to ALWAYS use a personal audio guided tour as you come so far and this is not the place to save money and do it on your own. E

Our tour of the Colosseum with The Tour Guy met all of our expectations. They were very organized…read morefrom the moment we met at the meeting point through the end of the tour. We visited at the end of September, and the Colosseum was packed with visitors and tour groups. Alessia was our guide, and she did a great job keeping the group together despite the crowds. She was very knowledgeable, and you could tell she genuinely enjoyed sharing the history of this incredible place. Overall, it was a great experience, and we would definitely recommend The Tour Guy.

We had Riccardo for our Express Colosseum tour June 2026 for our family of 4 (2 adults, 2 teens). I…read moreunderstand there can be language differences, but as someone who speaks both Italian and English, even I couldn't understand the hybrid way the guide spoke - he left the whole group not understanding a single word. The explanations were monotone, the emphasis was on the wrong syllables and oddly, every word that should start with a vowel started with an H. Helephant. Hantelope. Height-Height. Also far too much time was spent on his binder of web photos. I'm not sure what company this guide was contracted through (as I'm fairly certain The Roman Guy uses third parties now, which is different from the first time I used them a few years ago), but TRG needs to review the fluency of their guides. This was my third tour of the Colosseum over the past few years and it was a complete waste of money. It was supposed to be only an hour and after 90 minutes of not comprehending a word we finally left. Since the official Colosseum site makes it not easy to secure tickets directly, I'm just viewing the whole experience as an overpriced entry ticket. Many people in our group just took their earpieces off after a certain point. Regarding the actual tour booking and the days leading up to it, I received a message a few weeks prior stating that the tour could not happen at the scheduled time due to operational issues, and would I be open to coming later in the day? They asked me to choose an option (which there was no second option presented but I presumed it was a refund) so I told them I would just take the refund as we had a flight to catch during the revised time. They wrote me back immediately and said that "they were just checking on if I could take the new time but the scheduled time is still fine". Very confusing, is it cancelled for operational reasons or not? The whole thing was just odd and I won't be booking again.

AMAZING tour experience!…read more We had a private 4-hour golf cart tour (highlights of all major attractions) which allowed us to see so many special places all over the city and from vantage points we would never have found on our own. Plus the golf cart was just fun whipping down random cobblestone streets and through crowds of people. It was a really special experience for us, and our tour guide was superb; very jocular and down to earth. As part of the tour our guide also got us into the pantheon for free and showed us around one of the local churches which had unique graphic illusions (as well as some creepy skulls/skeletons incorporated into the religious artwork). One of my favorite parts of the tour was stopping to check out Giardino degli Aranci (orange grove public square overlooking the city at night). Highly recommended.

We did a Golf cart tour today with 10 People. We had one large golf cart and a smaller golf cart…read more Alessia Biancucci was our guide. Daniel was our second driver. We all had ear pieces so we could all hear her while we were driving no matter which cart we were sitting in. They Both were Fabulous! We were able to request our tour to fit our wants. She showed us outstanding places we didn't even know we needed to see. She had the greatest photo shots for the city. She was funny. They allowed for a stop for Ice coffee, so yummy and gelato. It was very hot out today and the golf cart allowed us to beat the heat and cover more ground than we ever would have otherwise. Would do this again in a heartbeat and would Highly recommend them. All 10 of our family members were very happy!

I did the Pompeii and Sorrento one day bus tour and it was an excellent day trip. Learned history…read moreon site. The tour guides were excellent and pleasant. Absolutely recommend it. Bring water or juice for the ride.

I Would Think Twice Before Booking This Company in Rome, Italy…read more I strongly encourage anyone considering this company while visiting Rome to exercise caution. My experience was so disappointing and difficult to believe that it left me questioning the company's professionalism, transparency, and even whether its guides are properly licensed or certified. One of my first concerns was the company's refusal to disclose the name of the guide assigned to our tour. Upon arrival, identifying the on-site coordinator was unnecessarily difficult, and the lack of clear identification and communication only added to the confusion. When you book a guided experience in a city as historically significant as Rome, you reasonably expect professionalism, organization, and transparency. Unfortunately, my experience raised serious concerns about all three. I cannot speak to the actual qualifications of the guides, but the company's unwillingness to provide basic information certainly did not inspire confidence.