I've had eye exams and new prescriptions from 4 different eye doctors and an ophthalmologist in Old…read moreTown, Bangor and Brewer in the last 7 years and Penobscot Eye Care is the best - by far. It had the only eye doctor that did not give me a disrespectful hard time about refusing eye dilation. Dr. Vachon's exam and diagnosis, even with my cataract, was spot-on and I can now see things I've not seen in years. Eye dilations are for medical diagnosis only and not needed just to get an updated vision prescription. In fact, the only poor eye exam prescription outcomes I've had in my entire life - 4 of them in 2 states - were the result of eye dilations and the exams had to be redone every time, even when an ophthalmologist did them - at an average additional cost of $60! Penobscot's optician, Rebecca, also did an excellent job with their selection of frames and with fitting and finish work and my new glasses were ready in half the estimated time. I would highly recommend Penobscot Eye Care to anyone.

Exceptional medical practice, very prompt appointment times, Extremely friendly & helpful staff…read more They have treated my wife & I with the best quality eye care money can buy for many years now. We will always be patients @ this practice. I highly recommend these folks to anyone in the greater Penobscot County. Believe me when I say, ( they are worth the trip ! ) I have never left this facility without a complete understanding of my overall eye health ! Rick Souther, Corinth,me.

Very disappointed with Advanced Clinical Eyecare of Maine. I have been a long time consumer of…read moretheir services and have always enjoyed going to my appointments there. Now in my time of need I'm given the company line. With everything currently happening pandemic-wise, I feel it is unsafe and irresponsible of me to go in for an eye appointment just to get an updated contact prescription. When asked if there were any resources or help during this time, I was once again reminded of the "company line". There's many businesses that are meeting their clients needs during this unprecedented time and it's beautiful. Unfortunately, this isn't one of those businesses.

The staff was very polite and professional. I didn't think that my insurance would cover my eye…read moreexam, but the receptionists at the front desk offered to check it anyway, and ended up saving me some money. I did not wait long to be seen, and both the tech and Dr. Varnum were very friendly and experienced. The clinic has very modern technology, and everyone was happy to answer my questions. Thank you!

Well, I'm writing a review the old fashioned way. I wanted new frames for my glasses so a friend…read moreand I went to LensCrafters in Bangor, Maine. We had the most knowledgeable, friendly, comical man wait on us that it made our visit really fun! His name is Joseph and I tried to leave a review by doing the QR code thing but my technological prowess is rather needy. So..I am hoping Joseph will see this review and also his superiors see it. He knows his lenses! He was very easy to deal with and that means the world to me. I would recommend him to anyone who needs new frames! Phyllis

The customer service that I have received from Erin was second to none. An abundance of choices for…read morethe frames and lens.

Nope. Staff is incapable of correctly dealing with insurance. Doctors change regularly. They never,…read moreever managed to notify us when our order were in; we always had to call and inquire. We have moved on.

Just picked up my old frames with new progressive/photogrey lenses and paid $360.00 for the exact…read moresame lenses that Smart Eye Care wanted $600.00. You're crazy to do business with a firm that treats its clients that way! They don't even deserve a one star rating.

My experience here was exceptional. Dr Chloe Douglass and the staff were friendly and professional,…read moreand the exam was the most thorough I've ever had. Sarah, the optician, was wonderful. With her expertise and excellent taste she helped me find two beautiful frames out of a very arge selection. She is a gem!

My experience at Vision Care of Maine couldn't have been better. I had my yearly exam with…read moreDr.Gamble. I came into the waiting area after check-in and didn't even sit down before they called me in. All of the staff I encountered were very nice and professional. I was fitted for contact lenses. They were very patient and helpful. Dr. Gamble is so nice and professional.

I do not recommend at all. My husband has had two visits there and they did the same thing both…read moretimes and were rude and mean to him. They talked down to him and made him feel like a complete idiot then proceeded to tell him it was going to cost him thousands of dollars to have his eyes operated on and that his insurance wouldn't cover it. They said he had no choice and needed to schedule an appointment and were pressuring him to commit to it. My husband was so upset when he was done that he was in tears.

After waiting two and a half hours as a walk-in, I felt like the exam was rushed. I was told my…read moretonsils look good, the same tonsils I had removed when I was a kid. Didn't leave feeling very confident in the provider's assessment.

It took me two and a half hours to be seen, but once I got in the medical staff were very efficient.read more