Douglas, Cork I…read morebought an apple watch that clearly had the A mark on it, which usually means that with the watch, you also get the original bracelet. After I opened the box, the bracelets were a different color than the watch, and not only that, the whole set of bracelets was a mix of colors. After I asked why it was so, I received a very short and clear answer that they are not obliged to provide bracelets with the watch, despite the clear mark A. A terrible disappointment. €330 for a watch with bracelets of a different colour is simply unacceptable

I sold a phone to them just before they closed , first thing the next morning I went back to buy it…read moreback cause I had a change of heart about selling it. They refused to sell it back to me even offered them an admin fee for their effort. They hadn't had the phone even half a day and offered to sell it back to me at almost double the price! Rip off for doing nothing .. a shame cause I won't use them again. It was a simple change of heart but they were not accommodating at all ! Just pure greed

what can i say , fantastic service, great prices , brought my blown pc to him xmas week ,2 days…read morelater everything fixed and spanking new parts , lovely guy so happy to have found a good computer repair shop.

The guy behind the desk here needs a lesson in customer care. I was sold a phone with a dodgy…read moreheadphone jack, It came with a 3 month warranty. I only found out the headphone jack was dodgy 3/4 weeks after I bought it as It was sitting in my room waiting for a new sim card. He completely used this fact against me, the first thing he said when I presented the issue is "you broke it". He refused to fix it for free and insisted It was working before I purchased it. Clearly, the test procedure failed and he wouldn't admit it. The customer before me was similarly upset as he refused to repair his second hand purchase for free also. If you are going to purchase an item from this store prepare for an unpleasant transaction if anything goes amiss and take the "warranty" with a grain of salt.

I had an iPad 3 digitiser repaired. Price was 80€ which I'd cheaper than most places. However…read morescreen was unresponsive and useless. Avoid and save your self a hustle and headache and 80€.

I went into the Funtech in Blackpool shopping center two months ago, on the 28th of May, to get my…read moreiPhone 5 repaired after the screen was broken. I never had any issues with the phone whatsoever previously. When the phone came out of Funtech, the guy who repaired skimmed over the fact that air has gotten into the battery. I went home and everything was fine for a month. Then the battery started getting extremely hot and swelling. It started popping the screen off and messing with the volume buttons. I went into the store in Douglas and the young girl who was working there was the most obnoxious little shit I've ever met. When I told her that I was bringing it in before, she asked why not before. Because they were no issues for a month and the other times, I was working shift work. She started laughing and scoffing, saying that it's 'my problem now' and that I should have 'made the effort' to come in sooner even though I was working shift, Monday to Saturday. I then went into the Blackpool one, said nothing, got some information and got a copy of my receipt. I called a number they gave me, and they told me they weren't responsible for the battery either, even though other repair stores and Apple themselves told me it was their fault. They let air into the battery. He kept refusing that it was their fault, that I should have read the terms and conditions. I had limited time to come back to check it, the terms and conditions on the back say 3 months to return. He changed his story then and said that was for the screen only. Every time he said something that was 'proof' that it wasn't their fault, I would challenge it with what I was told from Funtech themselves or from the T&Cs. He straight up refused to listen to me, kept talking over while saying 'Can I speak?' even though he was repeating the same line over and over. Then he hung up on me. I know that it is only about 25.00 to repair the battery on my phone, but I do not believe that I should be paying it. My phone was damaged while in their care. If I brought my laptop to a repair center with a broken screen, and it came back with a fixed screen but a broken keypad, that is the repair shop's responsibility. It was damaged while in their care and usually they should repair it without question. Another reason why I don't want to repair the battery with them, is because they will probably fuck something else up and claim it's not their fault. I knew this shop was sketchy before, considering that they buy equipment off of eBay for a third of the price that they sell them to their customers. They're always awfully rude and condescending and will not help you unless you're buying something off of them. Stay away from this money grabbing store, just buy what you want from there on eBay.

FITZGERALD'S ELECTRICAL…read more Fitzgerald's is probably one of the longest standing electrical goods shops in the city centre. They do a good business in the Grand Parade. We were chasing a gas cooker recently and called there. The helpful assistant went to a good deal of trouble to get the information we required - we were looking for a non standard size. And we were certainly impressed with the courtesy and help though we eventually had to go elsewhere for a suitable appliance.

VODAFONE No matter how big a company is, the impression…read morecreated by the one person you meet may be crucial for its image. Vodafone is one of the biggest companies in the business and their point of contact in their Patrick Street/Winthrop Street shop made a good impression on me. Racing through the rain one evening, I dropped my phone and couldn't get it back on, couldn't get past the signing on code. Called to Patrick Street where the efficient lady on duty checked it out and quickly realised that the fall on the road had finished the phone. Mine is part of a group so she checked the status, and saw I was due an upgrade. She checked with the group controller, helped switch over my info and, within twenty minutes of coming in, I left a happy customer with a new phone well secured in my pocket.