The PA for this pain management clinic lied to me, asked me if i would TRY oral pain meds. I told…read moreher i would TRY anything including a nerve block. When the trial was an utter failure she ignored me. Her report stated I would likely refuse any non opiate pain management modality when i actually ASKED FOR ONE. I told her just i only expected the same analgesic relief anyone else would receive. Instead she left me in agony after surgery for no reason other than "it should be getting better by now." She refused to let me have any tylenol or aleve!? She didn't even bother to look at my hand although her report indicates otherwise. If she had she might have noticed that it hurt so bad and the pain was getting worse because all the IV fluids were causing more swelling and a dramatic increase in pain. pain went from a 10 to a 2 within a half hour of stopping the IV fluids. Avoid this pain management clinic at all cost. I am literally afraid go to St Lukes after what she did to me.

After seeing doctor Beigler for many years, I was told he is not my provider anymore due to missing…read morescheduled appointments. That was untrue, the process they use is broken and did not take into account cancelations on their application and other circumstances. I do like Dr. Beigler but his office is mismanaged.

I've lost all faith in doctors. My brother is in ICU in this hospital right now and has been since…read morelast Friday. He has cirrhosis of the liver, kidney issues and diabetes. He spent a day at home in bed with a stomach ache and the next day woke weak, disoriented and confused. The ambulance was called and he ended up here. Not sure what protocol is...if it's to start completely over as if they have no history about the patient or what. We were told by one of his nurses, we're treating him for his current issue not all of his historical issues. To not consider his historical issues (which are actually current issues) and how they are impacting his immediate health is plain stupid. They can't seem to figure out why he's unresponsive. Maybe it's because his liver is shutting down. And, be straight up with the family. If the prognosis isn't good, say it instead of making us try to guess what is going on. There have been multiple "we think it's this, it looks like it might be that, it could be this...." He's been tested for everything from cocaine to HIV. From what I see, everything points to his liver shutting down. I'm not a doctor and if anyone can add any insight I'd really appreciate it. I'm very emotional right now because my brother is going to die. If not in this hospital, it will be soon in hospice. And, it seems like precious days were spent focusing on needless tests while today the nurse advised they didn't do any blood tests?? I would think platelet counts, ammonia levels in his blood, and many other things in his blood should be monitored closely. Unless the medical staff is at the point where it's not worth monitoring anymore. And, if that's the case, they should tell us instead of making us wonder why they are a bunch of idiots!!! Not to mention, we just found out he had cirrhosis a couple months ago. My brother gets his blood check every two weeks, has been in and out of the hospital over the last few years, and sees multiple doctors regularly. In fact, he was in this same hospital last October and they couldn't figure out what was wrong with him. A liver test was done at that time but it was "unremarkable." So apparently not the correct type of test to show if there was any liver damage and they didn't dig any deeper. My sister has gone to most of his appointments with him and he provided her with access to his medical records. This most likely is not something that developed overnight so you tell me...how did no one figure out he had cirrhosis sooner?

Horrible place. There money hungry and they do not help you with the bill. They don't even wait…read moreuntil your insurance pays there part and they throw u in collections. I would never recommend this place for your hospital. I've lost many loved ones here. Go to Sanford they do a better job with your health needs and they work with you on your billing sometimes even tell u no charge. They are amazing!

One of the best healthcare experiences I have had...thorough, compassionate & professional medical…read morecare that puts patient first. I highly recommend this clinic!

From the owner: "Dakota Roots Health Care is a locally owned, nurse practitioner-led clinic dedicated to providing…read morehigh-quality, personalized primary care to individuals and families. Rooted in the values of compassion, connection, and community, we aim to make health care feel approachable and centered around you."

I am going to start my review today with a quote from the Hippocratic oath. "I am a doctor and…read morerespect the Hippocratic Oath. I have to treat pain. I must take care of the suffering that comes from pain." Although I am sure that is not an exact quote since I got it off the internet and the oath is in Latin, but I wanted to start with that, so you know that one of your employees failed in this oath. I went into the Sanford Urgent Care (UC). I am a patient at Avera but in times of Urgent Care, I prefer Sanford's UC. I have been suffering from a migraine for about seven days and the pain had finally gotten to be too much for the medicine I have at home to take care of, so I decided to try the Urgent Care. To give you a bit of information I am a 25+ year sufferer and have lived in seven states. In MN, Urgent Cares have the tools necessary to treat migraines hence the reason for the visit. I checked in and at no point did the receptionist or the nurse say they would be unable to help me. If a person comes in with a limb missing and you cannot treat it, you send them to the ER immediately. This sentence will become clearer as we get further along in the story. Vickie comes in and from the moment she walked in there was nothing friendly or nice about her. First thing she asked was "What do the doctors give you when this happens?" I assumed she wanted to know the types of medicines that have worked for me in the past, so I start going down the list of medicines that have worked in the 25+ years of suffering. This is typical of an Urgent Care or ER visit since they do not want to give me a shot or medicine that does not work. But typically, it is whatever that specific doctor prefers, or thinks will work. She says we do not have that "stuff" here. We are just a clinic. Then dead silence. No other offers of what else I could try. Seriously, a glare and dead silence. No compassion. I then say, "I guess I'll go to the ER" She said "I'll show you out". She then literally walks my husband and I out. Opens the door for us. Just so you know, migraine or not, I do not need a door opened for me. Nor has a doctor EVER walked me out or EVER opened a door for me. And my husband can do that for us. It was not some confusing maze where we might get lost in our drug infused stupor. Nor did she help me to the Sanford ER. We had to get in the car and drive to Avera's ER, when Sanford's ER is in the same building. Wouldn't a doctor or PA trying to help a patient direct them to the ER in their building?? So now Ms. Vickie is billing my insurance for her assistance. Because she "saw" me and told me to go to the ER. She did not tell me to go to the ER. I said I would go to the ER during the awkward silence phase of our visit. Nor did she tell me where an ER was or where the ER was that she worked for, which I'm assuming is in the same building. I had to get in my car and drive to Avera's ER. I get it, Doctors' hands are tied with regulations and such and the Urgent Care did not have the means to provide the necessary medicine to provide my pain relief as other Urgent Cares in other cities do. Shame on Sanford I say to this. But what she could have offered was compassion. It is free and easily provided. "We do not have what you might need to sleep off this migraine, so you may have to go to the ER, but have you thought of trying ______?" That is free. OR, when I checked in someone should say they do not treat migraines there. I will never ever, as long as live, forget the way that lady made me feel. No one, in pain seeking relief should EVER have to go through that. If I would have went home and killed myself would that have been enough for Sanford? Because it will happen. The pain is real. And if no one is willing to stand up for those in pain and people are shown the door, what else is left?