Simply stated, Bob is a liar. We were charged $300 to transport our hot tub for repair but nothing…read morewas repaired. We decided to winterize the hot tub since it had not been fixed and gave Black Knight a second chance. We opened it in the spring to find it was frozen. It took over half a year for Black Knight to repair the damage they caused, then sent a bill to us. We refused to pay and Black Knight filed small claims against us. We showed up to court but Bob dismissed the claim that morning and never showed up. We now receive "blacklisted" letters from Bob. No worries Bob, we will never be there again. I record any conversations with Bob because he is a liar. Protect yourselves and get it in writing or record it.

Top notch, honest and a great local business to work with…read more After a bad experience with shipment of my table I stopped in and worked with Bob he spent time with me discussing used and new tables available. After a second trip and more discussion I decided on a new table. Bob worked out a great deal including delivery and set up. The guys that set up the table were great and very professional. At first I just wanted an inexpensive table Sears or that level... I ended up spending a little more but I could not be happier with the looks and value of a true billiard table.

I stayed here Aug 21 2024.. and was bitten by bedbugs all over. Had to throw out my luggage and…read moreclothes

I found this lodging to be average. The room was clean. We were on the ground floor and were in a…read moreroom by the back entrance. The evening was warm and we opened the window. Being by the back entrance we were 'treated' to cigarette smoke coming into the room. Why didn't you turn on the AC you ask? We did but the fan drowned out the television sound. We endured the roar of the fan after we closed the window - which did not lock. Breakfast was good, staff helped with serving the hot offerings.

In general, this property was okay. It had a tired and worn vibe with some cosmetic changes. I…read morealways appreciate when there is an iced water dispenser in the lobby. Which there was. Breakfast bar was well stocked - sausage, scrambled eggs, biscuits & gravy, hash browns, hot & cold cereals and milk, fruit, juices, bread assortment, hard boiled eggs, yogurt, and the waffle maker. There were plenty of tables and the food was easily accessed in an area separate from the dining space. We had a double queen room. There were bedside outlets, but no USB ports. There was a USB port on the desk lamp. The 28"ish bed was higher than I prefer and the edges were what I call 'roll off soft'. The TV was set with a disturbing perspective that did not match the size of the screen. The rolling guide was also unhelpful as it would not tune to a show. The room phone was blinking a red light. I called the front desk to ask what that was about and was told it was for a wake up call. I said no wake up call. An hour later the light was still blinking. I called again and was told the wake up call was cancelled but they did not know how to turn off the light - I did, I unplugged the phone. The main downer with this room was how low the toilet bowl was to the floor. I have bad knees and this particular fixture placement was a challenge. Suggestion for big name chain motels is to have some non-ADA senior adult rooms where the bathrooms are outfitted with tall toilets and grab bars in the showers, be they tub or walk-in. I am not keen to stay at this property in the future.

We've been staying at the Holiday Inn Express Aberdeen for a while now as part of a large team…read moretraveling through the area. The location is convenient -- central to town and only a couple miles from the airport. Rooms at first seemed clean and up to standard. However, that changed quickly. One of our team members found a bug in his bed, and naturally, everyone's first thought was bed bugs. We immediately notified the front desk, but instead of taking it seriously, the staff brushed it off and claimed it was "just a stink bug." The photos we have tell a very different story. Bed bugs are a serious issue, and the complete lack of concern or urgency from hotel management was unacceptable. No apology, no offer to inspect other rooms, nothing. Because of this, we're in the process of moving our entire team elsewhere. If you value cleanliness and basic accountability, you may want to think twice before booking here. I want to be clear this was not in my room but in two separate rooms people in my party had.

I've stayed in several hotels in Aberdeen, and so far this is the best one…read more Comfortable beds, hot showers, decent free breakfast. The restaurant that you can walk to without going outside cannot possibly be the best in town.

I just stayed one night here but really enjoyed it. The place was clean, the staff was friendly…read more The fitness center is nice and a decent size. Breakfast was good with a nice variety. The lobby is comfortable and a good place to meet and hang out. They have fresh chocolate chip cookies out as well as coffee and tea. Very nice stay overall.

The staff is always super friendly and everything is always clean. It looks fresh every time I walk…read morein there. They have a lot of activities from a gym with a track, pool, basketball and racquetball courts and a game room. The gym holds a lot of different fitness classes too. They also have this great program called Reach and Rise Youth Mentoring Program. The program is really great for kids and it always needs volunteer mentors.

I've now stayed at this location twice, and overall it's been a solid experience. The property is…read moreclean, well-kept, and most of the staff is friendly and helpful. The rooms are a great size, perfect for extended stays and my team had nothing but good things to say about theirs as well. That said, the late-night front desk service could use some improvement. When I arrived to check in after a long day of travel, the front desk employee answered a call on his personal cell phone and made me wait. Once he finally checked me in, he clearly saw my status, but there was still a noticeable lack of professionalism and basic courtesy. Not something I normally make a big deal about, but the timing made it stand out. Breakfast is your typical hotel continental setup, but with a nice selection and consistently fresh, hot coffee which I appreciated each morning. One thing worth mentioning: this is the first hotel I've been to in a long time where employees weren't wearing any kind of uniform or even business-casual attire. Everyone was dressed extremely casually, almost like fellow guests. Not a dealbreaker, but definitely noticeable. On the positive side, the daytime front desk staff is fantastic and super friendly, attentive, and accommodating. Despite a few quirks, this is still a great option in Aberdeen. I'd definitely recommend staying here.

Instead of being professional about my late check out they were very rude about it. One of the…read morenicer hotels in the area but customer service is part of the experience.

This place has some serious issues with its housekeeping:…read more 1. One of the beds had bedsheets with stains on them 2. The toilet had what appeared to be vegetable remnants 3. there was a dirty rag on the shower curtain rod 4. This was actually the second room that i was given. The first smelled like smoke and i had to ask for another one. 5. The fridge was dirty This is honestly the worst hotel i have stayed in in terms of cleanliness. This is especially alarming due to covid. Hotels should be giving more attention to cleanliness not less.

Don't stay here! Very dirty and grime all over the room. Lumpy beds and the pillows are…read morecompletely wore out. The staff did not bother to clean the breakfast area and the morning coffee was pee warm. Horrible horrible horrible.

The front entrance looks nice, and the room rates are reasonable, but unfortunately that's where…read morethe positives end. Of the multiple rooms our group stayed in, all but one had a noticeable mildew or mold smell. There was visible mold in the bathrooms, every room had broken or loose bathroom fixtures, and the overall cleanliness left a lot to be desired. The pool area also appeared to be poorly maintained and was not as clean or well-kept as expected. The Wi-Fi was very slow, and several of our room key cards repeatedly stopped working and had to be replaced. Based on our experience, the property is in need of significant maintenance and better housekeeping. I wouldn't choose to stay here again until these issues are addressed.

Stayed one night for a game at NSU. Would never stay here again or recommend. This is a very…read morerundown hotel. It's dirty & unsecured. None of the side doors locked after hours. The pool was not secured which is a big safety issue. There was an awful RANK smell coming from the 1st floor rooms (around 120s). Staff was less than friendly. I can't believe they have weddings here - unless that's the only side they actually clean!!