Really hit or miss depending on who's working. Management is pretty much nonexistent. Most of the time it takes an hour or longer to get our food when we are the only ones or one of two families in the restaurant. Our orders are not complicated, we always order the same things, and there are only 4 of us. If the right person is working, our food will come out in over half that time. Some of the bartenders will wait for you to approach them before refilling your drink, even when the bar is nearly empty. Once again, depending on who's working, our order is usually wrong. No cook makes food the same way. Many times they've been out of key ingredients such a burgers because they forgot to order more. If the right person is working, the food and service is great. But it's so hit or miss. I used to really love Muggo's so it makes me sad to see it like this. read more