1. Muffler Brothers

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Urbana, OH

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Muffler Brothers

3.5 (2 reviews)

Services - Muffler Brothers

Auto brake repair

Auto exhaust repair

Oil changes

Muffler Brothers Photos

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15 years ago

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12 years ago

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SVG Chevrolet GMC

SVG Chevrolet GMC

(11 reviews)

My husband and I have been putting off buying a new car for wayyyy too long! We are serious…read moreprocrastinators and now that I've retired, we spend money for sprucing up our home rather than ourselves I suppose. We both think quite the same about not really wanting to have a large car payment so we carefully considered what we were willing to spend and we planned on how much we would put as a down payment etc. We looked online( well I did) and since it was essentially going to be me driving it, I needed to voice what I'd feel most comfortable with. I didn't want a car, I did want a crv or suv but not too large. We've had two vehicles with third row seats and it's handy but wasn't necessary anymore. So I finally found a couple of vehicles I wanted to test drive and Katherine was a huge help with our process. I give all 5 stars to her because it took awhile to have to wait for everyone else to complete our decision. She had to take the proposal to "the numbers guy" Who is apparently the owner. He is also the man who likes orange because he wore a bright orange suit jacket and all of the employees are wearing orange shirts. It's a lot... but it definitely makes them stand out! Then we waited as he proposed/ we counter proposed, and he eventually came up with something we all agreed upon- all through out Katherine goes back and forth doing the footwork. I've never bought a car this way. I think the need to micromanage with these sales is something he may have a hard time with. Then onto Aaron, the last person who has you sign all of the paperwork. Who initially was busy with another soon to be debtor/ car buyer. Side note- Aaron was actually awesome and he also gets 5 stars in our book for everything! We were there at 11am, made our decision to buy in less than an hour and sat over 4 hours to do all of this. This process separately would have gotten a negative 3 star if that was possible. It seems unnecessary and definitely not a customer friendly approach. We are pleased a week later with our purchase. I'm hoping when I go for oil changes or any other needs that are covered through our Warrenty that the service staff keep up 5 stars.

I live in Cincinnati & have looked for a car for 3 months. I've experienced the worst of the worst…read moredealerships. Sara at SVG Chevrolet GMC was a breath of fresh air. She bent over backwards to help us. Very knowledgeable, accommodating and honest. I highly recommend her and this dealership. Glad I drove 80 miles & found her and my car! Ask for her when you need a car.

Muffler Brothers - autorepair - Updated October 2026

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