1. Mt Scott Surgery Center

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Happy Valley, OR

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Mt Scott Surgery Center

3.8 (6 reviews)
Closed • 8:00 am - 4:00 pm

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East Portland Surgery Center - Front desk

East Portland Surgery Center

2.4(10 reviews)
0.1 mi•Southeast Portland

i suggest to avoid east pavilion sca health surgery center, and use instead a more reputable…read morefacility like providence hospital. this center is located inside providence hospital, but not affiliated with providence. this center is not on the epic system, which all of my medical records for 16 years are, at providence health and legacy health. i had to fill out my record, allergies, medicines, surgeries from memory on their form. no one gave me any verbal messages or instructions on the phone, only sending me emails telling me to sign on to their system. my surgeon is amazing, but she prescribed me a drug to which i am allergic. if she had been able to access five years of history with legacy urology and from 2019-2024 and providence from 2024-present, she would have known that and the history of my bladder struggles leading up to this surgery. no one instructed me to take any type of special showering verbally on the phone. i read this in their massive paperwork embedded on page three only saying, "as your doctor instructed" and no directions. my doctor did not instruct me, or if she had, i last saw her 12/18/25, and the surgery was 5/13/26. i am 69 years old, almost 70. for any surgeon notes, i had to also sign into another non-epic system, athena health, which i could not access through my phone. this is the worst part: i live alone, close friends are physically in other states. an acquaintance of mine offered to take me home. she is a business woman and would be in an important zoom meeting from 10-11 am. the center didn't tell me the surgery time till 1:00 the day before. at that time i was told to be there at 6:15 am and would be ready to go by 9:30 am. i told my ride that, and she said if not, she could pick me up at 11:00. i told admitting all this before the surgery. everyone was kind and as they should be up to my waking up from the surgery. then they were horrible. this 25-something year-old nurse texted my acquaintance during her meeting from my phone, and came into my room over five times between 10 and 11 nagging me and also calling my friend during her zoom presentation at work because i wasn't ready to go till 10 am!!!! my friend did call the center back while on her zoom call on her laptop, but no one could speak to her from the center. they even nagged her when she got there to wait at the curb, while she was still in her zoom call transferred to her phone, so it was definitely interrupted. i finally told the nurse to leave my room and not come back. then her supervisor came in and did not apologize for her charge's horrible behavior but insisted it was my fault for not reading that the ride was supposed to come within a half hour of go-time. like that made it okay to harass me and my acquaintance. no one went over after-care instructions with me, or double-checked how i was until it was time to leave. i know my blood pressure sky-rocketed, and i also have heart disease, but they only were concerned about this when they started unhooking the monitors at the last minute when my ride had arrived. now they wanted me to stay another hour, but i knew my blood pressure wouldn't go down till i was out of that emotionally toxic atmosphere. they didn't even know i have four stents in my heart arteries, including in my lad until the nurse went over the health questions before surgery. (i have had heart disease since 2006.) and still, they didn't keep a close eye on my blood pressure they were so concerned with sending me home that they failed to check on how i was. they just had me quickly sign things to get me out. i heard things like "she's the last one here" at 10:35, only an hour or so after i woke up from an invasive bladder surgery! the center instead gave my acquaintance the written aftercare instructions , which she just gave to me in the car to read. and i did have questions about how to help my throat and voice since they intubated me instead of running oxygen through my c-pap non-invasively, like legacy and providence do. scarey experience, but i believe my doctor did a good job on the surgery.

I wish I would have insisted on not having surgery at this facility. When I conveyed my…read moreexperience to the patient coordinator at the surgeons office, noting that I didn't think this was a "one-off" experience, she replied that she hoped it was a one-off experience and glossed over my experience.

Northwest ENT & Allergy

Northwest ENT & Allergy

3.6(30 reviews)
2.9 mi•Southeast Portland

Medical issues can be very scary. In my case, I'd gone to the ER because of neck swelling, and it…read moreturned out to be complex issue that required surgery. The ER team had me follow up with Dr. Nguyen (pronounced 'win') after my ER evaluation. As a result,I recently had neck surgery which Dr. Nguyen performed, and I'm so glad she's my doctor. She looked through historic records and showed me what had been going on in my neck so I understood the treatment plan. At times I was in tears because I didn't know if the cyst was going to show malignancy; fortunately it did not. She was calming and kind, answering all my questions and then some. I had such a great experience with her. Why? *Dr. Nguyen is kind, patient, knowledgeable, and empathetic. *She and her team are very organized, and my appointments have all been on time. * Even if she has difficult news to share, she is still genuine and compassionate. *She informed me of risks and let me know honestly when some pain might be involved. Jeff, her medical assistant, is truly a gem. Every time I interact with him he's extremely pleasant and compassionate, and helpful as anyone could be. No worries about getting information I need, he's got a copy ready for me. His manner is also calm and kind, and I can imagine his patients adore him; he's that kind of person. If you need an ENT, I definitely recommend Dr. Nguyen and Jeff, too; they made a difficult situation manageable with as little worry and pain as possible.

They treat you like a piece of meat. Volume shop with no accountability on the expectation set or…read moreany changes there of. I'm sure capable at the root but they didn't stick the landing in follow up / instilling that trust. Your mileage may vary from mine but I'd avoid Dr Valera and his MA Isaac.

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Jordi X Kellogg, MD

Jordi X Kellogg, MD

3.0(2 reviews)
0.1 mi•Southeast Portland

I went to Dr. Kellogg and I am in tremendous pain. I had an MRI done and discovered I had a nerve…read morein my back that was getting squeezed by my disk in my back. Dr. Kellogg said it was a 45 minute operation and I would go home the same day. I got to the hospital and got all checked in all prepared for the operation. I was lying in the bed and in walks an anesthesiologist he said he would go talk to the Dr. he would be back. After a few minutes Kellogg and the anesthesiologist and another Dr. walked in and Kellogg said the won't let me do the surgery because I was to big. Really are you kidding. Since then I have never heard anything from Dr. Kellogg not even a phone call. I was left helpless in tremendous pain. This man could care less what happened to me. I am in so much pain I can barely walk. A woman from his office named Jackie just blew me off she claimed she sent my case to OHSU you and marked it urgent. This of course was more BS. Nothing was sent marked urgent. I spend my days in so much pain I can barely function. I have to work to support my disabled wife. I am not sure what to do. If anyone is considering going to see this Dr. Kellogg remember he doesn't care about people. He has never picked up the phone to see if I am even alive. I have no quality of life and I have no idea how much longer I can go on. If anyone knows a Dr. that really cares about people I would really like to know who they are. This Dr. Kellogg is obviously not the kind that cares about you or your pain.

I have had Dr Kellogg do both of my spinal surgeries. He has terrific bedside manners & is an…read moreexceptional surgeon. I've had no problems with my surgeries & I trust him with all my future back surgeries.

Mt Scott Surgery Center - medcenters - Updated October 2026

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