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    Mt. Lowe Insurance Agency

    5.0 (3 reviews)
    Open 9:00 am - 4:00 pm

    Services - Mt. Lowe Insurance Agency

    Car and truck insurance

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    Tracy Terraneau - State Farm Insurance Agent - State Farm Logo

    Tracy Terraneau - State Farm Insurance Agent

    (1 review)

    This office was not the best at responding timely. I had received a quote, paid quote for full…read moreyear, and canceled previous insurance. 2.5 weeks later, They determined they could not insure me and instead of a call from the Agent, I get a letter in the mail. Reason for canceling, high fire area. I contacted 4 neighbors, all of them have State Farm. I called a second State Farm Agent to get additional information. CS rep states within 30 seconds that they can't insure me based on my zip code. Claims other neighbors must have been "grandfathered in"? Sounded like BS to me. We can't insure you, but we'll continue insuring all your neighbors. Like a good neighbor, State Farm is there and there and there, just not here. Tracy's office wasted my time and money by not checking in more detail before accepting my money and allowing me to cancel the insurance I had! So they got free money from me for doing NOTHING!!!! And now I have to find different insurance, AND WAIT FOR A REFUND! The whole situation sucks and could have been avoided. They should not accept payment without full approval from underwriting!

    From the owner: Our mission at the Tracy Terraneau State Farm Office is to be your premier choice for Auto…read moreInsurance, Home Insurance, Small Business Insurance and Workers Compensation in Riverside County! State Farm Insurance customers are treated with the utmost respect and integrity by listening and focusing on their specific needs. We have an extensive knowledge of Life Insurance, Car Insurance, Business Insurance and strive for customer satisfaction. License #: CA-0D48338, AZ-6521797, OR-6521797

    Mt. Lowe Insurance Agency - autoinsurance - Updated May 2026

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