If I could give a ZERO STAR - I would. Extremely Disappointed…read more The lack of customer service from Safelite is absolutely unbelievable. I had damage to my glass back in January, and I have now experienced EIGHT canceled appointments. What is most infuriating is that Safelite does not notify me ahead of time that they don't have the necessary part. I find out after I have already rearranged my schedule and taken time off from work for an appointment that ultimately gets canceled. I even contacted my insurance company, and they confirmed that the part was ordered. So how is it possible that I continue to show up--or make arrangements to be available--only to find out that Safelite still doesn't have what they need? I am LIVID. This has been going on for eight months, and I have repeatedly been inconvenienced because of Safelite's lack of communication and organization. My time is valuable, and I should not have to keep taking time off work for appointments that Safelite cannot fulfill. This is completely unacceptable customer service. Eight canceled appointments is beyond ridiculous. I would expect much better from a company of this size.

Would give 0 if available. After scheduling 2 weeks in…read moreadvance Satellite canceled appointment last minute.

Andy is the real deal, nobody does vehicles like Andy...great clean shop and workers are diligent…read moreunmaking your vehicle stand out...Andy is a strait shooter and does what you ask of him...I have known Andy for over 30 years...A better person doesn't exist......Martin Gitlitz

While in mt kisco , my cuzs mutt which I am dog sitting decided to take a messy dump and have a…read morepiss shower show . Gladly I googled for a area car wash and this particular car wash joint popped up a for under 30 bucks they did a good job and interior smells like vanilla powder . They also do detailing and glass repairs, installments, etc. The car wash was good enough and I don't have to gag all the way back to Astoria .

Very easy and quick experience. Installer came within the time range as specified, windshield was…read moreinstalled within 30 minutes. He was very professional and efficient. They also come to you, which is very convenient. Price was also the most reasonable out of all the businesses I contacted, just be aware that the quote may not include the tax, so be sure to clarify that.

Very pleasant experience…read more Installers called me prior to the appointment time and showed up on time. Two installers finished the job in about 30 min. Cost is far less than Safelite and I didn't have to travel to them.

Andy and his crew did great work on some damage to my car's rear bumper -as good as new. He even…read morehelped me out by buffing out some significant surface marks on the rear door --at no extra charge! Top notch. The only issue I had was his office person was not in on the day I was to return so my two phone calls got no answer. I understand the last thing you want to do is mess up someone's paint job running to answer the phone, but maybe an answering machine would help? Regardless, don't be upset if your call is not answered. He's busy! Aside from this one concern, when I got there, my car was not only ready, but Andy took it out to give the car a final clean at the car wash. ACES! Solid work from a friendly professional. Thanks, Andy!

They repaired windshield impact damage. Very professional and courteous, on schedule, a fine job…read more Highly recommended.

Object flew into my windshield on highway and destroyed it! Called Ramal and he was super helpful…read more He and Velez were extremely courteous and friendly replaced my glass quickly and did a clean job on my M5. Highly recommended! Update: Got another crack in the windshield within one week! Ramal and Velez came through again and their work was impeccable! Extremely highly rated!

Owner Greg is unresponsive and unreliable. Had a 3 PM appointment, that he personally scheduled,…read morefor which he didn't show or call. His employee was unable to reach him and gave me Greg's cell to try myself. I left him a voicemail and sent a text that I was waiting and to please let me know if we needed to reschedule. Left after 30 min. As of this review it has been 3 days of radio silence. Greg couldn't even be bothered to send a quick text to apologize. Went down the road to Ethos and they were wonderful. Go with them instead!

I had a very bad experience at this place. The owner was very rude and made nasty unnecessary…read morecomments towards us. By the end of the appointment he felt the need to lecture us without even knowing our situation. I don't recommend at all!!