Stopped in to have my iPhone battery replaced. Finished it while I waited. Excellent service.read more

Very helpful! Matt quickly determined my laptop's hard drive had failed, saving me the additional…read moreexpense of further troubleshooting. No "beating around the bush," Matt was professional and courteous. It was refreshing to find a "computer whiz" who knows his stuff and doesn't make excuses to charge for fairly easy troubleshooting. Much appreciated and recommended! Thanks, Matt!

I have put off getting a new computer because I feared having to transfer my data. PC-Net took care…read moreof that for me. They were speedy, reasonably priced and competent. Thank you Brandi.

I know it wasn't a big issue, but a very frustrating one (locked out of laptop). Jeremy to the…read morerescue. Thank you so much!

Nice technician cleaned computer gunk and said printer was working- after about 35 min. actual…read moreworking his charge--$150. Printer wasn't working so he returned and spent more time on it. The charge was before he was asked to return. I was prepared for maybe $80. but $150? Ask the price before you hire- lesson learned.

My computer was shutting off randomly, so I come to Norman Nerds hoping to get this issue fixed…read more They are expensive but have positive reviews, after working with them, would definitely never recommend as for how I was treated and service. I was first told that it would be done in 1-2 days, it took a week. second, when I actually got my computer back, still randomly shut down so nothing was actually fixed. Lastly, when attempting to come back to pick up the PSU box from them, they wrote inside of it with something completely unnecessary. also for both the computer still being broken, as well as the writing, they tried to blame me for both. I don't mind that I got scammed out of $300, with nothing fixed. I can't believe they try to blame the customer after everything, and take no accountability. Never asked for a refund, yet to excuse the poor service and writing they said it was my attempts at it. ridiculous service. EDIT: Business replied saying things they did, I didn't want an upgrade to windows 11, they did update the BIOS, which is fine. Original request was for PSU to be changed to fix the power randomly cutting off, I provided a PSU specifically for this. Later i called back to also ask them to check my m.2 to see what was corrupted. I will admit the one positive experience I had with this business was how quickly they responded to messages and calls. They said stress tested games I said were previously crashing, I didn't specify any , I said "basically all steam games", and the only one they tested according to what they told me was Rocket League. They say I'm trying to get free services, no, if I was trying to get free services I wouldn't have even paid, I wouldn't have given them my card, what i'm trying to do is get my computer working. As stated in my original message, and I can also provide text messages with this business I had, I don't mind that I was scammed out of $300, that's my own fault, but to try to blame everything on the customer is where I believe it is unacceptable, especially with how respectful I was toward your business.

Norman Nerds never ceases to amaze me. They have saved my humble MacBook air countless times and…read morealways kept up with any updates. Today takes the cake for best experience when my computer just went dead out of nowhere. Norman Nerds revived it like magic honestly. Can't recommend them enough!

The owners of A&S are upstanding, hardworking people and I will definitely use their services…read moreagain. The man I spoke to on the phone (I think his name was Mason), and his business partner Cam are consummate professionals and repaired three of the xboxes I use for LAN parties in less than 24 hours-- all despite the fact that they mainly specialize in computers and enterprise systems. Their rates are VERY LOW in spite of the high quality work they provide.

My touch screen laptop had began to act as if there were a virus and we weren't sure why or how…read morethis had come about so we quickly called and were told that there was a small fee to diagnose the laptop and that additional fees could accrue should parts be needed. I will add, we also had a small crack in the corner of the screen as well and questioned if that smaller crack had caused issues with the screen. This small business was able to quickly diagnose with a very simply solution and we couldn't be more grateful for the help. We had dropped off the laptop an hour before closing on a Monday and the laptop was ready for pick up the next afternoon. Upon picking it up, the owner shared some business cards and I shared them within my office. For any future computer needs, this will be my first call for help!

Great service at a great price. I've had to bring my computer over there 2 different times and it…read morehas been a great experience each time.