Just to say ......thank you steve and dawn for arranging beds for my sister and then my 95 year…read moreold dad in a care home ! they are so happy with how it all went and the helpfulness of your staff ...and of course the beds are just THE BEST .....and then to pop in and srt out the wheels on my dads bed ......i cant say enough really .....really appreciated THANK YOU ALL !

From the owner: Beds Direct - Batley has over 30 years experience of manufacturing high quality products of…read morestandard and bespoke sizes. We supply direct to the public - cutting out the middleman. We are strong believers in 'Buying British' and source, as much as we can, British made components for making our beds. Divan beds made to measure, bed frames in all styles and sizes, some made to measure. Mattresses for all applications; home, caravan, boat, truck, hotels, hospitals. We specialise in quirky when it comes to beds, making mattresses to any size or shape, curved ends for French 'Corbeille' beds for example. Whatever the requirement, we can make it, at a fraction of the cost of a high street store. Our factory showrooms are open 6 days.

We got a kitchen from here and it was an absolute nightmare!…read more The sales patter was all very convincing, so much so that we agreed to have our kitchen put in while we were on holiday so we didn't have to put up with the mess. What a mistake that was! When we returned they had put in the right style of kitchen, but fitted the wrong shape of units, aswell as leaving lots of jobs not properly finished, such as plastering. They were then absolutely horrendous at dealing with us when it had gone wrong, and seemed to have no idea about how to deal with the issues. I went with this company because they were small and local, therefore I thought we would get better service as they would be more interested in their reputation as individuals than larger companies. In reality, what it meant was that they had non-existent structures for dealing with any type of complaint, and there was no objective escalation point within the company. I would strongly recommend that you do NOT consider Norwood for any services. I have only given it one star because Qype doesn't allow you to give no stars!

We booked a kitchen designer to come and visit us at an appropriate time for us as we both…read morework,Guess what they turned up late and made feeble excuses about bad weather. They measured up our kitchen and we asked if they could add some sliding doors to the under of our steps,Her reply was no it would be impossible to do it that way. We had already had two other people saying we could do it that way. They said they had builder that works with them to do building work,So we arranged with her to come back with their builder to measure up and quote us, Guess what they or her never tuned up, now there's a surprise, They rang us the next day and rearranged for them and their builder to come at a later date (the following week ) guess what they never turned up but the builder did ring me and gave me a quote over the phone. We gave them (Norwood) the quote to to finalise the plans so i asked her to ring me on the friday with Norwoods quote before we were due to go to their showroom in Kirkstall on the saturday. Friday came and went (no Phone call). We then went out of curiosity today (Saturday) to take a look at their plans as arranged by there planner with an appointment ,And guess what she had already gone home before we had even got there. Take my advice and don't touch this company with a barge pole.

Got David's name from a friend. He came and repaired our vaillant boiler when another engineer was…read moreunable to fix it. Really nice honest guy who I'd happily recommend to others.