1. Mr Plumber

    0

    Orange Beach, AL

    Mr Plumber

    5.0 (1 review)
    Closed • 6:00 am - 5:00 pm
    Updated 1 month ago

    Get pricing & availability

    Response time

    1 day

    Response rate

    50%

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    Services - Mr Plumber

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

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    25 days ago

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    Ask the Community - Mr Plumber

    GNG Plumbing - At the cottage with John from GNG. Slow small leak underground, probably not a small repair bill. LOL

    GNG Plumbing

    (18 reviews)

    Y'all... plumbers are the real MVPs!…read more I had a customer overfill the toilet (yes... with that ). It was absolutely disgusting -- I tried to handle it myself but nope, couldn't do it. I have a strong stomach, but apparently not that strong! GNG Plumbing came highly recommended, so I gave them a call, and let me tell you -- they were at my place within an hour and jumped right in like it was no big deal. They were friendly, professional, and totally unfazed. I was seriously impressed! They turned a nightmare of a situation into a quick, clean fix. Great customer service, fast response, and true professionals. I'm beyond thankful -- and I'll never take plumbers for granted again!

    Don't let their professional facade fool you. This company puts on a great "dog-and-pony show" of…read morecompetence and patience to earn your trust, but the moment you are signed up, the price gouging begins. They even pretend to be overbooked, acting as if they are doing you a massive favor by "squeezing you in" or adjusting their schedule to accommodate you. We paid $300 for their "Deluxe Service," which was marketed as a proactive, comprehensive inspection. Despite this "thorough" check, the system failed within 48 hours in the exact area they were supposed to have serviced When we called them back to address the oversight, the "warranty" they claim to provide was non-existent. Instead, they charged $155/hour (a rate significantly higher than industry standards) and utilized predatory "flat-rate billing blocks." This meant we were billed for 3 hours of labor for a job that took a fraction of that time. When you add their 50-75%+ markup on parts, you realize you are now paying 4x-5x their initial visit price because they have you over a barrel Key reasons to stay away: Failed Inspections: Their "comprehensive" service is a facade. They failed to identify basic issues during a paid maintenance visit, then charged a premium to return and "discover" their own oversight. Predatory Billing: They require your credit card upfront so they can process the invoice immediately. This is a tactic to bypass any billing disputes--they take your money before you even have a chance to contest the unreasonable hours or egregious markups. Zero Integrity from Management: When these failures were brought to their attention, there was zero accountability and no attempt to make it right. They hide behind silly excuses rather than standing behind the quality of their workmanship or promised warranty. Do yourself a favor and find a reliable, honest plumber in the area. There are several of them, and this business unfortunately isn't one of them. Finally, don't be fooled by their public response to this (and other) reviews; they are experts at explaining away their incompetence and unprofessionalism with corporate-sounding excuses. Don't fall for it -- their lack of transparency, accountability and professionalism speak for themselves.

    Ellison Plumbing & Piping

    Ellison Plumbing & Piping

    (11 reviews)

    I recently had a slab leak, my gut wrenched when I discovered this. I am a Industrial electrician…read moreand generally do most of my own home repairs however a slab leak was outside of the barriers that I could do I lacked the tools and equipment needed to discover the leaks location and a jack hammer. So I made the dreaded call to Ellison plumbing for solutions. They referred a leak detection team found and repaired the leak. This mind you is not a inexpensive repair however it was fair and reasonable and the work performed professionally. I highly recommend them for service.

    My elderly mother had a leak coming from underneath her garage slab. Blake was one of the first…read morepeople I spoke with, who recommended getting a leak detection company out first, to find exactly where the leak was coming from, so that we could avoid having to bust up all of the concrete looking for it. Once the leak was finally found (that's a whole other story, and was NOT the fault of Ellison Plumbing), Blake's guys replaced the busted pipe and poured concrete back over the holes in a timely manner. Both gentlemen (I can't remember their names) were friendly, professional and efficient! After getting quotes from a handful of companies, as well as looking over reviews of all companies, I'm so glad we chose Ellison Plumbing! Not only do they have outstanding customer service, they won't break the bank like a lot of other places. We will definitely recommend Ellison Plumbing every chance we get, and will absolutely use them again if we have other plumbing issues.

    Mr Plumber - plumbing - Updated October 2026

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