Horrible! Tried to use my cell phone to call my husband, it said my phone was not registered?!…read more Tried to go into my bank account to unlock my card, it said unable to locate!! Left my items in the cart and walked out. Why does target lock you out of service?!

The service is always available. The selection of items I need is easy to find. The lanes go by…read morefast since this location values your time.

The staff is always supper friendly .Today I was helped by Lisa and she answered my million and 1…read morequestions. Thanks Lisa for helping me with my new phone

Service was great and detailed sale person very helpful , I had a bad experience at the Pharr store…read moreand I truly appreciate this store

Buyer beware! The person I spoke to at this store is a snake! Glady E on the receipt. Went in to…read morepurchase my daughter a new line of service. When Glady came out with the phone she grabbed a charger box from a company called "Cellhelmet". Never heard of this brand. She said, and I quote, " it comes with the phone since new iPhones don't come with a box, just the cord". I unfortunately assumed that meant it was free. Big mistake! Later that night my wife looked at the receipt and saw that Glady charged me $35 for this P.O.S. and also charged me $8 for handset protection that was never discussed with me. I went back the following Monday (3 days) to return the box and have the handset protection removed. I was told by Glady that cricket doesn't return accessories! I told her " but you never said there was a charge for it, and you added handset protection that I never heard about!" She offered no explanation. I asked for her DM's number and was told I couldn't have it, she would take my number and the DM would "maybe call me when they stopped by the store" in the next few weeks. She told me I could call customer service which I did but was told there was nothing they could do. Btw, there is no sign at the store discussing this policy, and Glady was TRAINING a new associate with my transaction. Doesn't say much for the next generation of cricket employees. I know no one will reach out from cricket to make this right so please heed my advice: ask about all charges before paying.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Harlingen store today.