Chris and Mario are always very kind, polite, and informative. I feel like I can ask them anything…read more This is my favorite store to shop at in Brownsville!

Came by with my son to check out some guitars. Very attentive sales representatives all ready to…read morehelp out. One guy even turned on the acoustic guitar speaker amp system so my son can jam out...he said, "feel free to try out any of the guitars"...very comfortable shopping environment.

False advertising when ordering online. They refused to ship the item in the order confirmation,…read moreand instead tried to upsell me after the fact. Have since returned the item, and have been waiting 10 days (since shipping tracking # shows delivered) for a refund. Stay away if ordering online.

I think hubs in his past life was some sort of drummer- because all he does is play "drums" and…read morecomes up with different beats on his dashboard, on our dinner table, kitchen island, etc. It's annoying. Plus, inside every man, is a little boy. With COVID in full effect March 2020, I had enough time to think about what to gift hubs leading up to Father's Day. I ditched the mundane ties, socks or button-down dress shirts for him- because even when his job transitioned from office to home early March, those standard Father's Day gifts, deemed entirely useless. Searched a few online Music instrument stores and Hermes came out on top. Read their company info, differences between Congas, types of wood and natural animal hide drumhead vs. synthetic ones. At about $250ish, placing my order was quick and considering the Texas destination plus the post office's chaotic schedule, hubs' Conga arrived in no time for Father's Day. Thank you. Whether hubs was a drummer in the past, he is definitely banging away presently with his Conga- and he'll sure be holding on to it for years to come. This was an obvious fix.

Great customer service! Spoke with manager Daniel. He made sure to do 5 point test and made any…read morecorrections necessary on my bass. To be received in out of the box playing condition. All GC should care as much about customer satisfaction. If your product is being shipped do it before Wednesday to avoid delays.

Came to look at their guitars and keyboards. Also to pick up some guitar strings. The staff seem to…read morebe a bit relaxed here. It was a bit chaotic just trying to purchase my items, even though there weren't many others in line. I think part of the issue was that there's no clear area to wait in line for the cashier. It felt a bit crowded in certain parts of the store because inventory is displayed in cramped spaces. But in other areas, walls with hooks are completely empty. The store could use some restructuring to maximize shopping experiences.

What can I say my brother has done an Excellent job, putting together a very professional safe…read moreenvironment for students to come in and not only learn how to play instruments, but to perform in front of live audiences. The staff consists of young energetic individuals that have a passion to teach while making it fun to learn. Come in for a free lesson!

From the owner: School of Rock is different from traditional music education programs. Our patented and proven…read moreSchool of Rock Method™ has taught hundreds of thousands of students around the world to play music. We combine one-on-one guitar, bass, keyboard, drums and singing instruction with group rehearsals and live performances, teaching students how to play together as a band. Our version of recitals are real rock shows at real venues in front of live audiences. This style of teaching builds lasting musical proficiency, boosts confidence, increases creativity, improves socialization skills, and allows students to work together as a band. When you join School of Rock, not only will you become a musician, but you'll be part of a close-knit community of passionate musicians and music lovers. We welcome students of all ages and experience levels.

We went to the store on a weekend. We were interested in a keyboard. There were 2 salesmen talking…read moreto one another in the front of the store. We found the room with the keyboards but many were not plugged in. After going to front to ask for assistance one came back and plugged one in but not the one we were interested in. He left to find a cord and never returned. After 10 more minutes we left. We were in the store at least 20-30 minutes and the salesman was with us about 3 of those minutes. The store at first had no other customers. When we left there appeared to be one young family looking at music.

I was visiting from out of town and needed a adjustment to my neck for my guitar. Can't say enough…read moregood about Max and the group they're very pleasant nice people very knowledgeable highly recommend

Had a great experience. Sales reps are very knowledgeable. Set me up with a rental with no…read morepressure. I give this a 5 star.

Texas B & O is the place a lot of high schools and middle schools use as a gateway into renting and…read morebuying an instrument; however, their service is disastrous. I never felt comforted with the possession of my instrument when I rented an instrument here and felt more as if this institution cared mostly for the rent money rather than the quality and integrity of the valley's music community. My family has purchased an instrument from both Valley Keyboards and Antonio Strad and have felt more at ease with every visit compared to Texas B & O. I'd recommend buying and renting from sellers across Texas and even Melharts if possible. I'll gladly give further recommendations if needed. Thanks!!!!!

This place sucks. They will probably say that I was just and irate customer that yes, they have a…read moreright to blow off. Yeah sure, if you don't care about customer service. They had inaccurate measurements on restringing a guitar and basically didn't give a shit. STAY AWAY from this place all you pro musician people.

From the owner: Guitar Center is the largest retailer of musical gear in the world. More than any single company,…read morewe're inspiring millions of individual musical dreams, journeys and success stories, large and small. In short, we empower our customers in ways no one else can. With our unrivaled hands-on store experience, unique consultative expertise and matchless commitment to making gear easy to buy, we are bringing more music to the planet. We offer a variety of special services, including lessons, musical instrument repair, professional musician services, and musical instrument rentals, designed to help musicians achieve that indescribable feeling that comes from making music. At Guitar Center, we don't just sell guitars or drums or keyboards. We sell something far more important. We sell the unexplainable feeling of sheer joy that comes from playing music. Or, simply put, at Guitar Center, all we sell is the Greatest Feeling on Earth.

Horrible! Tried to use my cell phone to call my husband, it said my phone was not registered?!…read more Tried to go into my bank account to unlock my card, it said unable to locate!! Left my items in the cart and walked out. Why does target lock you out of service?!

The service is always available. The selection of items I need is easy to find. The lanes go by…read morefast since this location values your time.