I went into Randall's a few days ago after calling to see if they had any availability to look at…read moremy car, eventually they did. Although I did not get any services at this shop they were honest with me about what they could and couldn't do, they did give me some recommendations of what to do and where to start and some estimates if I didn't to go with them. They also gave me a note for my employer in regards to the condition of my car! They seem like a very reputable place, if I need services in the future that they can accommodate I would definitely consider going to their shop. The workers were very pleasant, knowledgeable and didn't make me feel awkward in any way! They were very transparent and nice and that's really hard to find in a mechanic shop nowadays ESPECIALLY as a woman so I thank them for their kindness, straight-forward advice and pleasantries.

I was lucky. The…read morefirst time I needed an inspection (South Carolina transplant here), I didn't really know where to go. So I old-school yellow pages'd it and found Randall's. I have returned to Randall's now for nearly 15 years because I have never had a bad customer experience there. The staff is beyond knowledgeable and are so honest with you. They're a business for sure but they never try to upsell or overcharge you. I've compared their prices for years, and they have remained competitive. So everything else is gravy, and it's a lot. I trust Randall's for every single service and maintenance need for every vehicle I've owned in NC (1 sedan and 2 SUVs). And if they ever run into something they can't fix or believe you should bounce to another spot for a fix, they honestly tell you and reco great places. Randall's gets you back on the road without breaking your bank. 10/10. Can't reco enough.

They answered my request for a quote on a Saturday evening and were here Sunday morning exactly…read morethe time they said and manage the repair inside of a couple hours. Very happy with the service.

These guys were the best! I am super happy I found them. I definitely recommend them. I was out of…read moretheir service area, but we met in the middle.

my first time going to this place and i will be going back for future car needs! i was in and out…read morein under an hour for oil change, headlight replacement, and knock sensor replaced. no price gouging, helpful and informative! great service.

From the owner: At M&K Auto Service, we offer students DISCOUNT, free Battery Testing and free Check Engine light…read moreCheck. We do NC State Inspection, Oil Changes, Brakes service, AC/Heat Work, Engine Repairs, Transmission Repairs, ALL Suspension Work, and More.

A-1 from day 1. Contacted them to get a diagnosis on my vehicle due to someone else's negligence…read more Gave me a very detailed diagnosis and a very reasonable quote. Even got an oil change along with it. I was very impressed. Treated my vehicle as if it was their own. I definitely appreciated that. Will definitely be reaching out for more services.

Horrible experience. Do not recommend. My boyfriend and I called around searching for a black owned…read morebusiness for my car to be serviced. We needed to get my window regulator replaced before the snow storm to Greensboro 1/30. I was originally quoted on my invoice $130-150 or so for them to fix my window regulator and was told my diagnostic would be free. Mind you, we stated that the window motor was completely fine. After paying $70 deposit, my appointment was 1/30 at 4:00pm. The mechanic, which I believe is his partner, showed up late after having to be called. No contact on their end stating they are running behind. Once he arrived LATE, he arrived with the incorrect part. He purchased a motor and not a window regulator. Then proceeded to check the motor asked if I wanted it changed and I stated, no I don't because mine is working fine, I only need my regulator replaced. He proceeds to open up my drivers door panel to check and as I stated before, the window regulator broken and motor still intact. After consulting with his partner, they tell me that it's going to be more money than original quote and that it could be fixed same day or the next day in the morning. Again, my window is stuck open and it's supposed to snow in Greensboro starting that night. So I opted to get my window fixed the same day and sent $80 as an additional fee they said we have to pay. He said he will be back by 6:00p, with the correct part. I waited and waited. No call again. By 6:40p, my boyfriend calls and asks what's going on, he says that he can come the next day and some other stuff about me needing an oil change. Let's not forget, I said I got that done the day before, so we kindly asked for a refund. He says that he would keep $50 of the $150 because he ran diagnostic, which again was not needed and was offered by him for free. He stated because we didnt get the service , it isn't free and added $25 more because his mechanic drove to us. Refund was supposed to take 3 business days and after those 3 days, I waited an extra day to call and ask about said refund. No answer but was sent various text but not my money. Another call was made and finally got in contact with them and got an notification of a refund but it was later canceled. I have not received any of my money or communication regarding the unprofessional service experience. Would never recommend this "business".

We read the reviews for S&S Mobile Maintenance, called and spoke directly with Andrew and made an…read moreappointment. We offered to meet him where he lived or somewhere in between, but he was happy to schedule an appointment at our place and punctual in his arrival -- as good as his word! We were pleased with his professionalism, communication and completion of work. His price was reasonable. Andrew deserves five stars and more!

Amazing experience so far on the couple of jobs I've had done. The price and professionalism of…read moreservice will keep.me.comknb back for more whenever I need it. Great job.

Had an appointment for an oil change and went by and the doors were locked. Lights on so I knocked…read moreand no one came. Was going on a trip next day so left me scrambling.

Back in February, damage was done to my (top back) truck..He said he would fix it, but he kept it…read morefor 2weeks..Is this the way you do business with Roy Automotive?? Kept on trying to get my truck back...had took out a police report, but kept on calling....the truck came back, but he said he only had it for 2days...I stand by with this 2WEEKS he kept without my permission...not to drive & do what he wants with it!!!

These guys were fantastic! Mohammad and Hassan did a great job taking care of me and my auto needs…read more We came together on a price and they even took my trade-in, which wasn't in the best of shape. The Passat I bought from them drives beautifully and the way these guys got that car ready, makes me feel like I have a brand new car and not a used one. I will definitely be back when it's time to get another car.

"EDIT: I appreciate the management and owners for rectifying this issue. They refunded me some of…read moremy money back and gave me a very good deal on fixing the necessary repairs. I hope that something like this never happens again to another customer: especially one who does not have access to online ratings and reviews. -------- I went to the shop yesterday (6/11) to get my car looked at because I noticed a sound the car was making. I took it to the shop and manager had an associate named Ivan to ride my car around and listen for the sound. Ivan told the manager what the issue was and the manager quoted me $192 to repair the damage and fix my car. I came in this morning at about 8:30am to get my car fixed. When I arrived they took my car into the servicing area. About 10am, Ivan came back out and said that he would need to do extra repairs to fix the car properly. Trusting their expert advise, I authorized the new service (which now went to $304) to get my car fixed. Shortly after paying this new amount, Ivan came back out and told the manager that there was more to fix the car. They took me in the area and showed me what was actually wrong with my vehicle and when I went back inside the manager quoted me $358 to fix my car. I feel like this was dishonest because (1) if the new issue was why my car was disabled, why was there no assessment to determine this BEFORE they did the unnecessary work on my car and (2) why tell me that paying $300 would fix my car and turn around right after I pay to ask for $350 MORE. Unable to afford the new price, I drove my car off the lot sounding much worse than it did when I brought it in. I feel like I was being price gouged and furthermore, I took my car do a different shop right after that and they told me that someone had emptied my power steering fluid. I think this was done dishonestly to scare me into having to pay them the additional $350 for the work. No one should have to deal with this type of dishonesty from a business. I didn't tell them what was wrong with my car; I trusted this business to do that for me. And I feel that my trust was misplaced. As for me, I do not trust them as a business anymore."