Outstanding Service from Mr. Electric of Augusta & Aiken Mr. Electric of Augusta and Aiken did a phenomenal job assisting me with some electrical wiring issues on my food trailer. Not only did they help diagnose and resolve the problem, they also went the extra mile by reworking my wiring and adding additional outlets so I could properly run my TVs. This is honestly one of the best electrical teams I've ever experienced. I want to give a special shoutout to the technicians Allen, Justin, and Jared. Each of these gentlemen were fantastic. They were professional, patient, knowledgeable, and took the time to make sure everything was done correctly. They also cleaned up behind themselves, which I really appreciated. If you have any electrical issues, need repairs, upgrades, or even just want a quote, these are absolutely the guys I would recommend. Thank you again for the great work! -- Jazmen McCord Burn the House Down BBQ read more

Mr. Electric of Augusta - The company van - Electricians Near Me - Augusta, Georgia

"The things not plugged in!" Allen said 5 min after he got here. 5min later, COLD AIR! Allen, you're our hero! Bc of no diagnostic fee, there was NO CHARGE. (A "reliable" AC company was here yesterday and fixed the clogged drain. Last night, no air. They came back this am. 2 hours later, the 3 techs explained the wiring was bad, and apparently went bad within a few hours of their first visit.) read more

I was shocked(excuse the pun) about the final cost as the tech was there less than an hour. He pulled the cover off of the circuit breakers to check wiring but lost two of the screws when putting it back on. I didn't notice until he left. He replaced the light switch in a bedroom but could not find out the answer to original issue of why I called. ultimately he said I should contact electric company. $300 for visit. I'm not sure how people can afford keeping a house up to speed. read more

From my initial call being answered by Ella until Andrew fixed my electrical issues and left for his next job I cannot fully explain how professional, concerned, expedient, and helpful they were. Ella is an outstanding customer service representative who seems to thoroughly enjoy helping those who are in need of help. She is most definitely a great asset to her employer. Andrew arrived, after my call, quite promptly, introduced himself, inquired about my problems, analyzed the situation, and fixed the problem. He sincerely thanked me for my military service in Vietnam, and wished me a Happy Father's Day. He too is an excellent representative for his employer. Wish I was able to leave a higher rating, but five is the maximum number allowed. Hope you find my review helpful in selecting a company to do your electrical work. read more

Good, but not cheap! Cost me $500+ to get 2 track lights put up. WAY more than I paid for the lights themselves. It can't be that hard. I have several chandeliers to hang and not sure how I'm going to afford them at these prices. But I will say my I liked my technician and he did a fine job. read more

Thank you Allen Love with Mr. Electric Of Augusta for fixing my service mast today. With next day service, He was fast, efficient, and very professional. After 14 days of no power from Hurricane Helene, there's light at the end of the tunnel!! read more

I have hired them several times, and I have been very pleased. Recently I requested a quote for a very simple, job, and they sent me a quote for roughly four times higher than anyone else without sending anyone to evaluate the job.. Very unprofessional. read more

I do not recommend hiring Mr. electric at Augusta. On Monday I made an appointment for Friday at 2 PM. At approximately 1:30pm, received a message that they were running behind. At 5:30 PM I called and spoke with the answering service complaining that I had not heard again from Mr. electric. At 6:30 PM my wife called with the same report. At 7:05 PM received a message from Mr. John Hales, the owner. It's simply said "We had a technician arrive at your home between 2:25/2:35pm. After knocking on the door he left our card in the door. We will be happy to reschedule service." That report was incorrect. They were multiple people home between the hours of 2 and 3 PM only 5 feet from the door. There was no knock, there was no note left. It begs the question, why didn't they simply call? It begs the question why did they wait to respond by email five hours after the appointment? I will stop short of calling Mr. John Hales a liar. Perhaps he knocked on the wrong door. Perhaps his associate reported incorrectly to him. Perhaps some other reason. But the circumstances above are suspect. The email he sent 5 hours after the appointment was terse, accusatory, unapologetic, and unprofessional. It reeks of insincerity. What any professional organization would've done is call to verify they had they had the correct information. There was no attempt to do so. He did not respond to any phone calls though, though he had a message from both my wife and I. If anybody wants to reach out to me and ask me additional questions about this matter, I'd be happy to provide them with additional input. My recommendation... Do not go with Mr. Electric of Augusta. There are numerous other providers of electrical companies in the area such as BZ Electric, Ferrell Electric, Rob Zapata Electrical. This post is repeated on numerous local Facebook neighborhoodspages and Nextdoor read more

I had an appointment for 11am. Around 11:30 my husband attempted to call the office to get an ETA. My husband attempted several times to call from his cell phone and it kept going to voice-mail (the appointment is associated with his number) I decided to call from my cell and thier was an immediate answer. They told me they left a message saying they would be a little late on my husband's cell. I'm assuming the message went to my husband's office ( he fowards his cell during the day) and took them at thier word that some should be arriving shortly. 30 more minutes pass (at this point we are an hour over the scheduled arrival) I attempted to call the office back with my personal cell as I did before and it went straight to voice-mail. After several failed attempts I decided to call using my work cell and someone picked up immediately (fool me once). I expressed very kindly that while I know delays happen that they should at least be courteous enough to call the customer and keep them closely informed of continous delays so that they decide if they should continue waiting or go back to work and reschedule (my situation). She agreed but offered no reason why I was not kept closely informed. She said she attempted to call the driver who she claimed was on the way to the property but he did not respond. She said she keep trying and would call me back with an ETA.....30 minutes later......still no call back. Damn near two hours waisted. They finally did call back but at this point i was done. Needless to say I will not used the! Not a good way to do business. Needless to say, I will not be using them. Not a.good way to do business. read more

They responded quickly, showed up on time, and were extremely polite. They worked on ensuring I got the best price for the service including a military discount. I would 100% recommend them. read more

A text message at 730am is not advance notice letting somebody know they are coming to do the repair or job. Since we both work nights a text message isn't going to get seen. Not sure what company finds it acceptable to not provide notice or call to make an appointment but to just show up!! Just showing up to start the job including having the power cut and just show up to finish the project without an appointment or notice is unacceptable! read more

Doing business with Mr. Electric was really great. Sometimes our home warranty doesn't use the best service providers - but these people were helpful, gave us a bunch of good information, helped diagnose some challenging electrical issues and then later sent us a $25-off next service card. Dealing with their front office on the phone was also a pleasure. fantastic customer service and electrical service and just really friendly and easy to work with. I will do business with Mr. Electric again. read more

I had a awful experience with Mr. Electric. I hired them to hook up the wiring for my hot tub back in January. I went through 2 days of waiting around for hours being told my techs were "on the way" several times. They knew about the job over a week in advance and still did not bring the parts they needed so the one day job turned into two awful days. Communication was horrible, they were late several times (by HOURS) and would leave for hours at a time in the middle of the project. They dug a massive mud pit in the rain in the yard and destroyed my lawn- tracking the mud in massive trails through the front yard and side yards to the back. I was left with: 1- A MASSIVE mud pit. 2- Open dry wall and exposed wires all the way to the ceiling in the garage that my husband had to fix himself! 3- The cables up in the attic space were just ran along the ground and through the Christmas decorations. (I don't even know what to say about this) 4- Trails of mud that go from the hot tub mud pit to the garage and to the van (looks like elephants were traveling around) 5- My garage was FULL of red mud and water. 6- Drywall shavings and wood shavings all over my floor and items surrounding it 7- Mud on a bed that was in the garage and light switches into the house and door 8- Mud all over our personal step ladder 9- A lawn that is completely destroyed from the dig and them walking in it all day. After speaking with the owner over the next few MONTHS I finally received a check for a very small portion of what I was over charged. Trying to work out these issues with the owner was like pulling teeth. My check was "on the way" for many weeks. Communication with him was just as frustrating as although he would answer my emails - he would come up with a solution only for me to have to follow up several times to see why I had not received a partial refund as discussed. I discourage anyone from using this company. It was a major disappointment. read more

A very professional and polite gentleman to work with. He was highly recommended by a friend, and we were not disappointed. He quickly diagnosed the problem with our kitchen lighting and took an extra step to repair a light fixture that I loved so that we didn't have to replace it. He also fixed a lingering systemwide problem. Great communication and punctuality. We will call him first if we have future electrical needs. read more

Outstanding service. Prompt and professional and located quickly my electrical problems in my home that other electricians could not figure out. Affordable prices as well. Highly recommend this company. read more

Took the necessary Covid precautions for my renters. Fast and knowledgeable. It was a pleasure doing business with Mr. Jarred and Matt

I needed a main breaker switch replaced. The service was fast and courteous, and they got it right by only the second visit. The first time around the got it fixed, but it wasn't quite right. They were willing to make it right, however, and that is a good thing read more

We have used Mr. Electric several times and have always been very pleased. We were having problems with the circuit breaker to our koi pond tripping. We called Mr. Electric and JC came out and fixed the problem right away. He was professional, knowledgeable and friendly. If we ever need electrical service in the future, we will definitely use Mr. Electric. read more

Very helpful with recommendations for low voltage jobs. I called inquiring information that would involve an electrician and receptionist was very helpful & knowledgeable about the project I was working on. read more

I've called two times (over week and half) for an appointment and still haven't received a call back for estimate. I finally have Tutt Electric coming out for estimate. Apparently Mr. Electric too busy for new business. read more

This has been one of the worst experiences with an electrician that me and my wife has ever had. He literaly told us he didn't know what was wrong and that i should replace all the lights and range hood in my kitched. Then when checking the recess lighting he broke the trim on one of my lights, and make a mess on the floor. He seemed to not even care! For the very little work he did and the damage he caused i had to pay 180 dollars to learn that nothing was wrong? Worst service ever! read more

I originally posted a very negative review. The owner contacted me, and admitted that more info probably should have been on my invoice to help prevent misunderstanding (I live out of town- it was a rental property). I should have contacted him to get his side of the story, before posting the review. He was very professional, and seems like just a really good guy. He cares about customer satisfaction, and even offered me a full refund. After learning what actually had been done, I declined the refund (the charges seemed justified and appropriate). What more could you ask for? I'm glad we settled the matter. I will have no problem at all calling this business in the future, if I need work done. The owner impresses me as a very good (and honest) man. read more

Cannot say enough good things about this company! Called yesterday with a crisis, and they came out within a couple of hours. It ended up being an even bigger issue, and it's the day before Thanksgiving, so I was very anxious and stressed about having NO power over the holiday weekend. They worked hard all day and got an entire new breaker box wired and installed for us. (They were even supposed to have a half-day because of the holiday, but they worked straight through til almost 5pm.) Highly, highly recommend! Thank you, Mr. Electric! read more