I've heard so many dry cleaning horror stories about Brussels, that I waited a while before getting…read morethings dry cleaned. I finally bit the bullet since Lav-O-Seul had such great reviews, and my experience was mixed.
I went in on a Saturday shortly before they closed. I didn't realize that they only took cash, quite an inconvenience since it's so expensive. Several other customers and I had to go to the ATM and come back. They told me my clothes would be ready Monday afternoon.
I went back around 6:30 p.m. on Monday, and they said they needed an extra day to redo a few items and that I should come back the following day. This was annoying, since the location isn't particularly convenient for me. And when I thought about it later, it would have been nice if they had offered to give me the items that were done.
When I went back on Tuesday afternoon, everything was done, and seemingly done well. They use a massive amount of staples to identify the clothes, and annoyingly, they don't take them out, so your tags will be covered in staples that you have to remove yourself. I find this annoying, since part of why I'm paying someone else to clean my clothes is to minimize the amount of work for myself.
However, I will keep going back if I don't hear about a better place.