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    Mr Drain

    4.9 (28 reviews)
    Open Open 24 hours

    Services - Mr Drain

    Drain repair

    Plumbing inspection

    Plumbing repair

    Mr Drain Photos

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    They were great - came out within 2 hrs - took care of the clog - Sean and Orion were great.

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    12 years ago

    Great service- friendly, knowledgable and efficient. Will recommend and use them in the future.

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    Ask the Community - Mr Drain

    Review Highlights - Mr Drain

    We called to schedule an appointment, and received a call from Ryan within 5 minutes of speaking to the office.

    Mentioned in 5 reviews

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    James Wu HVAC And Plumbing - Bosch 5 ton ultra low temp system

    James Wu HVAC And Plumbing

    (19 reviews)

    Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

    After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

    Rizzo Plumbing & Heating

    Rizzo Plumbing & Heating

    (57 reviews)

    I'm leaving a 5 star review for John and Rizzo Plumbing for a couple of reasons…read more I had an emergency situation: My sink pipe was clogged, my dishwasher was backed up & leaking and my disposal stopped working. John came down almost immediately & assessed the situation. I needed a different company to handle the deep clog with an industrial snake. John made a recommendation for a company to remedy my dishwasher/clog issue. He then promised to return on a Saturday to help me with the disposal. 1. John was prompt & professional. 2. He knew what he could fix and where I'd be better being serviced by a different company for my other issue, which I respected. 3. He came back to install a new disposal on a weekend to help me. I recommend this company if you want things done the right way the first time.

    What a great place! I reached Rizzo because of 2 issues going on. We had a clog in the sink that…read morewas causing the water to not drain. We also had a decaying pipe in the house we recently moved into. I found Rizzo yelp and we reached out to them immediately. They got back to us and came the very next day. The plumber who arrived was extremely friendly, wore a mask with everything going on. He explained what was happening did the work within an hour and plus it didn't break the bank. They took multiple payment options as well (credit, cash, or check). This place will definitely be my go to if we ever need any plumbing work done!

    True Blue Plumbing & Heating - Igniter $34.95

    True Blue Plumbing & Heating

    (22 reviews)

    My honest review- (First the good) True Blue installed a new FHA furnace in my home in 2016. All…read moregood, very professional. I was repeatedly told it had a 10 year warranty. Fast forward 9 years, it stops working. I emailed True Blue and Steve (owner) now tells me that there was only a 5 year warranty ( I even sent them the warranty card that I registered) He did send his guy right out. Joey was very nice. He cleaned the igniter and it fired right up (but only 1 time). It took him about 20 minutes total. Joey recommended they we replace igniter and flame sensor because they were "only sold in pairs" (this was not true as you will see in the photos). (Now for the bad) I had previously researched the parts, which were $41.00 for both. I asked Joey how much it would cost to replace both the igniter & flame sensor. He said that he called his office and they said $829.00. Really? For a 45-minute job? I asked Joey to break down the parts and labor and he said "I can't do that". I then asked "that must be about 5 hours of labor, right? (they charge $145/hour) He was very hesitant to answer but replied "maybe 3 or 4 hours labor". I paid True Blue $145 (1-hour min charge) and he left. So much for taking care of a loyal customer. I ended up calling another company. They came out and did a complete tune up. They charged me $165 total for everything, including the new parts. They also confirmed that my parts were in fact under warranty (but not the labor) . I am one of those people who is very loyal to a company that takes good care of me. In this instance, I 100% believe that True Blue was trying to take advantage of me.

    These guys are great - responsive, friendly, thorough, and completely reasonably priced…read more I've had them out 3 times - a toilet issue that they fixed, a backflow valve that was leaking and they replaced, and an AC service. All three times, the cost was totally reasonable. In fact, for all 3 services combined I paid less than a single visit from a franchised plumbing company cost for a single visit. The techs have all been great at explaining maintenance for things, and scheduling with them is wicked easy.

    Mr Drain - plumbing - Updated May 2026

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