Purchased my first car with KS Car Sales and Service and am very happy with the experience. I had…read morebeen monitoring their inventory for a while and when a car I liked finally showed up (2009 Toyota RAV4), I was able to see it, test drive it and take it home in the span of just 4 days. Joanna and Kevin are extremely knowledgeable and accommodating, and I never felt pressured to make a purchase throughout this entire process. I fully recommend them and would happily purchase another car from them in the future!

Really impressed by the customer service! I came here to sell my old car and they gave a reasonable…read moreprice compared to the other dealerships I went to, and had a very smooth overall process. Would definitely recommend KS Car to anyone looking for a quality experience.

Love the service there!! They always take care of me when I come in for service. Very happy &…read morefriendly staff-I give them 10 out of 10!! 5 star rating

We just purchased a Ford Explorer. Baarath Sritharan is an incredible n phenomenal customer service…read morerepresentative. His customer service is one of d best we have seen. He brought in his personality along, always smiling. He is GOOOOOD. PERIOD! Preston & Phoebe.

Stay away, poor communication with this dealership. I purchased a 2021 used ford escape. Needed to…read moreget a new key fob. Had purchased the platinum plus agreement which can get you a new fob. Called the business manager who referred me to the service department. I got a lady on the phone who asked to see the agreement, did that and then she asked after many emails and non returned phone calls that i needed to give her the kilometers on the vehicle and she would get back to me as they needed approval from the insurance company. I had not heard from them in 4 weeks so I called the insurance company, gave the VIN and agreement number and was told no case had been opened. They also told me they did not need the km on the vehicle and approvals are almost instantaneous. I got the ph number of another ford dealership that was closer to me. Had the new fob programed and did a recall that should have been done before the vehicle was delivered to me as it was from 2023 and this was September of 2025. Also the clean up of the car for delivery was not great, car was washed but inside not really detailed, but I didn't say anything as I wanted to get out the dealership. I also called my salesman, a long timer at the dealership and he said he would look into the situation and call me back and that was 2 weeks ago. Haven't heard a word. I would avoid this dealership, communication is poor, they were not happy i never took any extended warranties (boy I am glad I didnt). Just not a good experience over all.

You can have the best car in the world, but if your dealership sucks, it's going to be the worst…read morecar in the world... I've been to a few Ford Dealerships in my lifetime, and so far, Heritage Ford has been the best (Donway, the worst).. They usually get work done on time (or sooner in many cases), are friendly, and have helped arrange free rentals or rides when need be. They even wash the car with every service. I also enjoy the fact that they have a 'small family dealership' vibe where they are approachable, helpful and pleasant -- all despite having the facilities of a typical new, faceless large dealership. I've had them do recall notices, service, and not-so-minor mechanical repairs to my car, and the experience has always been positive. I'm docking a star for the logo (and because nobody's really perfect) -- I just can't do it on my car (sorry guys!)..Everything else is awesome.

Rashid and his mechanics are great. Been there various time for fluid and oil changes to wheel…read morealignments and major repairs. I usually source my own parts then get them to do the work. They're very friendly and will even allow you to actually watch em work on the car. Just don't be weird and stare. Location is at an old gas station on Kennedy and St. Clair. He also sells new and used tires. Don't be afraid to haggle with him.

I apologize for not sending this review before when I had a very bad and expensive experience at…read moreCivic Honda last summer. I saw their sign advertising AC Repairs. I asked that they check my AC for gas and to change my oil and could they tell me if there was going to be a charge over the $45 dollars advertised on the sign. Two hours later they gave me a bill for $200 for the gas and the oil? Expensive gas!! On the way home I turned on the AC and it didn't work. I went back and they told me that the system must have a leak and they could repair it for $800. Something was wrong with an $1,000 bill to get an AC to work. Here's the good news! I took my car to Andy's Auto Repairs at 145 Nantucket Blvd. Andy went under the hood and 2 minutes later my AC worked beautifully. He made an adjustment to a valve and I was cool for the rest of the summer. I asked him how much for the repair and he said nothing; it was just a minor repair and he wouldn't charge me for it!!!! I go to Andy for all my car needs now. Beware of Civic Autos and go to Andy's. He's a genius with cars!