Lawrence is very responsive and fixed my plumbing problem well and fast. He also, looked an…read moreunrelated issue with my hvac and made recommendations which is what I asked for. So contact Lawrence for a variety of handyman needs as he can handle alot of types.

Clear communication, easy booking, and they came back several times to make sure our refrigerator…read morewas fixed after another company said our refrigerator was too old to be fixed. It's been running great for 6 months since GH repaired it. They know their stuff!

I made an appointment for a specific time and the two technicians arrived hours late while we were…read morein the middle of eating dinner. We didn't get any heads up of when the technicians were going to arrive and it's especially rude during times of COVID because we can't really eat while they're here. Thankfully, the two technicians were able to fix our washer by replacing a part for a relatively low cost. However, weeks later the entire transmission broken. We hired someone from another company to take a look and they basically said the part that was replaced was utterly useless and we had to replace the entire washer. We trusted the new technician because he didn't even charge us a fee to take a look at the issue and we didn't buy the washer from his company.

Excellent, excellent service! I tried two other local companies before Appliance Repair of…read moreTidewater -- they didn't respond to messages, didn't ever come back to fix my broken ice maker and dish washer. The folks here at ART are AWESOME. Promptly answered my call and got me on the schedule right away. Took about two weeks to get the parts ordered, but once they were in, they came right back out and fixed everything up. Price was HALF what I was quoted at the first two places I tried. Both fridge and dishwasher are working wonderfully now. This will be my go-to repair place from now on!

Very quick response and quality work. He came out, diagnosed the issue and repaired it. Very good…read moreprice, very professional and courteous. I will definitely use them again and recommend them!

Very professional and committed to making sure the job gets done. Had this company come out to…read morediagnose my refrigerator and was very thorough while communicating the problem with me the whole time. Thank you for the timely response as well.

The folks here are super helpful, whether they fix... or you're looking for the part to fix your…read moreown stuff that tye "big box" places don't carry. Have been mt go-to for several years and finally getting around to posting.

The service guy comes out to look and order a part and comes back two weeks later to install the…read morepart. They charge $165 just to come twice without counting parts.

Reasonable, came out quickly and dryer is up and running again. Very nice man who explains…read moreeverything.

Alvin Lucy came to my house approximately two weeks ago. He diagnosed that I needed a new eye on my…read moreJenn Air stove top. He found the part and I ordered it from eBay. The part arrived Saturday, May 2. I have not heard from him since. However, I have talked to him on the phone three times. We set up an appointment for him to come back to fix the problem. I have not seen him at all now he will not answer his phone. When I went and looked at reviews the word SCAM was used. Very, very, very disheartening.

Stated they offer military discount because they appreciate their veterans but did not give any…read moremilitary discount at all. Also placed my front load dryer onto its glass door, didn't even bother to ask if maybe there was something I could put down in front of it to mitigate scuffs and scratches.

Agreed upon date and time for repair , had to be modified due to family emergency of technician…read more Reset date and time with confirmation evening before arrival. Waited two hours of window time, no call or text. I then called Paul, he apologized and thought he sent me a text. Poor communication and frustration waiting for service that didn't happen.

I called him to install a oven the oven microbe. This involved carpentry work. When the job was…read morefinished the Wife was delighted with the appearance. He defiantly is a master carpenter and if need more carpentry work I have his card on mr board. I highly recommend this man to all for carpentry work.

From the owner: Johnsons Appliance Repair has been serving the area for over a decade. Our mission is to provide…read morequality repairs and friendly, trustworthy service. With over 10 years of success, we look forward to adding you to our long list of happy customers. Family owned and operated, all major household appliances and brands.

Do not use this service. If you do, you will have wasted your time. Cliff was the service man…read morethat called me after being scheduled through the Lowe's Protection Plan we purchased when we bought our refrigerator. From the initial phone call from Cliff, I was uncertain if he was going to make it. Because there was a discussion about the window time and traveling time to meet him between 12:00-3:00. Told him my husband worked an hour away from home, that he would call him when he left work. On the scheduled day, as promised, my husband called when he left work. No response from Cliff. After waiting a couple of hours my husband called back couple more times again no response from Cliff. On my way home, after 3:00, Cliff called to inform me he was in route. I told him my husband was already there waiting for him. When Cliff arrived in a dark blue uniform with no ID on uniform, he came in to evaluate the refrigerator issue, and maybe spent 15 minutes at the most. As he was departing, he stated he was going to have to order the part that needed to be repaired. I requested that he return phone calls next time somebody calls him so that we know he's actually coming. He stated if we don't like his service we can call somebody else. When my husband got out of the shower, he called Cliff to also inform him that the temperature information was not displaying anymore since the water leak. Cliff's reply was it's not supposed to. So my husband proceeded to tell him that it did before the water leak. Cliff's response was if you don't like my service call someone else. This has to be the worst repair service I've ever encountered. Do not use cliff from Preferred Appliance Repair offered through Lowe's Protection Plan. The company doesn't even deserve one star, with this kind of representation.

Assigned to Preferred Appliance Repair via Lowe's Protection Plan to address Whirlpool refrigerator…read moreicemaker. Suppose to arrive 1/14/25 between 12pm and 5 pm. Preferred called around noon to change to 1/15/25 between 12pm and 3pm with assurance they would be here. As 3pm approached and no phone call, text or arrival, I called Preferred (804 787-0603) a few times letting it ring - no answer. I eventually called Lowe's Protection Plan. They wanted to reschedule with Preferred, however I insisted on another service. Hope the next will be successful. Stay tuned...