I made an appointment for a specific time and the two technicians arrived hours late while we were…read morein the middle of eating dinner. We didn't get any heads up of when the technicians were going to arrive and it's especially rude during times of COVID because we can't really eat while they're here. Thankfully, the two technicians were able to fix our washer by replacing a part for a relatively low cost. However, weeks later the entire transmission broken. We hired someone from another company to take a look and they basically said the part that was replaced was utterly useless and we had to replace the entire washer. We trusted the new technician because he didn't even charge us a fee to take a look at the issue and we didn't buy the washer from his company.

Excellent, excellent service! I tried two other local companies before Appliance Repair of…read moreTidewater -- they didn't respond to messages, didn't ever come back to fix my broken ice maker and dish washer. The folks here at ART are AWESOME. Promptly answered my call and got me on the schedule right away. Took about two weeks to get the parts ordered, but once they were in, they came right back out and fixed everything up. Price was HALF what I was quoted at the first two places I tried. Both fridge and dishwasher are working wonderfully now. This will be my go-to repair place from now on!

Very professional and committed to making sure the job gets done. Had this company come out to…read morediagnose my refrigerator and was very thorough while communicating the problem with me the whole time. Thank you for the timely response as well.

Quick response to a noisy washing machine with the service fee apply to the work to be done. After…read morea few minutes of listening to the machine run he reached the problem being the drain pump. Agreed to replace pump but after replacement he did not run a complete cycle to verify the issue was resolved. After he left I ran a complete cycle with the same noise as before the pump replacement. Reached out to inform him the pump was not the apparent issue expecting to receive a response but none has been received to date. Would not use service again. Problem of noise still exists.

The folks here are super helpful, whether they fix... or you're looking for the part to fix your…read moreown stuff that tye "big box" places don't carry. Have been mt go-to for several years and finally getting around to posting.

The service guy comes out to look and order a part and comes back two weeks later to install the…read morepart. They charge $165 just to come twice without counting parts.

Reasonable, came out quickly and dryer is up and running again. Very nice man who explains…read moreeverything.

This man is the Biggest Scammer. Comes to your house with a business card taped to his hat and…read moreshirt. Makes up some B.S. about what needs to be fixed, sends you a screen shot of parts he ordered to your place from Amazon and sends a square receipt. Takes your deposit and gives you a date and time he will return. Luckily I received my deposit back after threatening to go to the Police and sending him what I know about him. I received the part as well but who knows if that was even the problem.

Stated they offer military discount because they appreciate their veterans but did not give any…read moremilitary discount at all. Also placed my front load dryer onto its glass door, didn't even bother to ask if maybe there was something I could put down in front of it to mitigate scuffs and scratches.

Agreed upon date and time for repair , had to be modified due to family emergency of technician…read more Reset date and time with confirmation evening before arrival. Waited two hours of window time, no call or text. I then called Paul, he apologized and thought he sent me a text. Poor communication and frustration waiting for service that didn't happen.

I called him to install a oven the oven microbe. This involved carpentry work. When the job was…read morefinished the Wife was delighted with the appearance. He defiantly is a master carpenter and if need more carpentry work I have his card on mr board. I highly recommend this man to all for carpentry work.

From the owner: Johnsons Appliance Repair has been serving the area for over a decade. Our mission is to provide…read morequality repairs and friendly, trustworthy service. With over 10 years of success, we look forward to adding you to our long list of happy customers. Family owned and operated, all major household appliances and brands.