Good gym, but the shower temp is very frustrating . "Almost warm enough" (if you're not sweaty from…read morea workout, im sure it feel "fine" to ones hand). Mentioned to staff. no response. Its a simple thing that ruins a workout. Been to many AF gyms coast to coast. Never been a problem anywhere else weve been to. IDK why they cant raise the water heater temp 4-5 degrees to fix this. We don't spend much time in the B room, but we take a shower every time we workout. Rough that this mares an otherwise great gym. Simple fix, please do.

great spot to workout. Clean. Good mix of free weights and machines. People who workout there are…read moresuitably serious. Kristen is amazing. Made me feel super welcome and made every step of signing up easy. More importantly she made cancelling as easy as a text. Other gyms will try to keep the handcuffs on you but Kristen treated me right. I had to switch because I changed jobs. Otherwise would have been happy to stay.

PLEASE Disregard the below review: I had a personal conversation with the owner and all issues…read moreare resolved. Employees are great, but the owner is more concerned about money than customer satisfaction. I enrolled for 3 months, but found at my first visit that the machine I needed got my rehab could not accommodate my height. No other piece of equipment was suitable. Owner refused to negotiate on a refund. Offered me an extra month. If the mach I needed was not usable, why w I want an extra month?

Great gym! Has everything you could want in a gym and the owner seems to be constantly improving…read morethe place. Since I joined they put in a sauna and two additional machines. Everything is clean and in good condition. It's not LifeTime, but I am not sure what else you could ask for, considering the membership fee. I've been late morning, early afternoon and weekends, and it's rarely crowded.

The. Shoulder Dude…read more Nick has magic shoulder super powers.   This trainer delivers relief and results. The head of the MGH Shoulder Center could not. Years of visits to orthopedic specialists at Lahey Clinic did not. But Nick Bennett, The. Shoulder Dude., worked ingeniously to address years of shoulder imbalance and increasing pain.  Each session would begin with, "I did more research and we're going to work on this....". He introduced me to brachial hanging which has made a huge difference in mobility and my sanity.  He continues to scrutinize every shoulder movement to ensure quality reps and assess the next weak link to remediate. He's relentless and committed.  And he motivates, reminding me my lower body is strong with dead lifts (110 not terrible for 66 year old female newbie) when I'm feeling frustrated with arms.  Extra credit for his excellent musical taste.   He is the guy.

It is a fun friendly atmosphere, the staff are more like friends than trainers and clients. They…read moreare constantly changing up routines so it stays interesting and not repetitive .

The entire gym, including main areas and women's locker room, is carpeted. It covers even the…read morebenches in the locker room, so you're sitting on ancient carpet that who knows how many butts have been on. I can't use the locker room for this reason; the showers and rest of the locker room are clean. They also let people walk around barefoot from the locker room through the cardio area to the pool upstairs. On the carpet. Barefoot. This can't be in compliance with health regulations. It's just disgusting. (The staff is quite nice and I like the equipment; I don't like the low ceiling. I'm there because it's very affordable and low-key, with a pleasant overall atmosphere. The carpet thing is really bad and I'd like a similar place with a locker room that doesn't gross me out.)

The outside of this fitness center looks a little sketchy... You enter from the back and the gym is…read morelocated in the basement of a large building. But don't worry, this gym is packed with a fair amount of equipment. The price is unbeatable, and the staff members are very nice. They also offer classes like yoga, spin, and muscle conditioning. I was a member here for a while, and I loved going to these sessions - the trainers were always so fun and enthusiastic. The only downside is that the ceilings are so low that when I'm running on the treadmill, I feel like I'm about to bump my head on the ceiling.

I love this gym. It took me a long time to find a gym that had mother's hours for classes. All of…read morethe gyms in the area are either early morning, After dinner, or weekends. As a single mom, I needed days. I find the classes here challenging as well. Great staff!

So, to be honest, I HATE going to the gym. I always feel confused, nervous, intimidated and…read moreembarrassed. Signature Fitness has solved every single one of my problems with going to the gym. The owner, Alison, and the rest of the staff at Signature Fitness have made it possible for me to not only GO to the gym; but actually ENJOY it! I look forward to working out there, and I'm disappointed when I can't make it. Because this gym operates on a daily schedule packed with classes, you avoid the awful "walking into a packed, open gym and having no idea where to begin" experience. You go to a class and are lead through the exercises with a knowledgeable, friendly instructor. They make each class personal for you and offer modifications. Each class is different, too, so it never gets monotonous. There are class times from the wee hours of the morning to after the kids are in bed, so it's easy to work around any type of schedule. I especially love the Bootcamp and yoga classes. The facility is very clean and is fully stocked with professional equipment to suit all your fitness needs. They also have open gym times and a kid-friendly waiting room with a TV so I can bring my child when I need to. I can't say enough positive things about this gym. It's really the best around. Go check it out! You won't regret it! Your first class is always free!

Representative from Burlington location reached out in a timely fashion. Nicole was professional &…read morecharming. All concerns were addressed well, and service exceeded my expectations.

This location specifically has gone down the drain. I have been a member for three years and…read morerecommend everyone to save your money and go to another athletic club. Ive never seen such a money hungry corporation in my entire life, disregarding every single long standing member. They raise their prices insessintly and yet refuse to hear customer complaints. The nail in the coffin for me was realizing today that they've covered the outlets in the cafeteria area to FORCE people to add the extra $200 (probably more now) per month for access to the "workspace" which is the same exact thing as the cafe. It's absolutely ridiculous. I truly don't know how these people sleep at night and I hope when profit margins start to drop they will have realized their mistake.

clean gym, great equipment, and always friendly and helpful staff. I alternate between Chelmsford…read moreand woburn and enjoy the large selection of equipment they have at the Chelmsford best fitness

Well, today I was in the gym upstairs doing my legs minding my business and this girl walks by on…read morethe phone she proceeded to sit on beach next to boxing bags she takes her phone while on FaceTime and scanned upstairs with me in it and down stairs I asked her nicely not to put me in her conversation or video so I just got up and walked down the stairs as she's yelling at me... so I went to the front desk and reported her the poor Girl behind the desk said ok I'll talk to her I was like thank you- so I pointed her out and staff went to her and the girl was speaking a foreign language and yelling at the staff member and stormed off. I said to the girl what did she say? She's like I have no clue again I thanked staff. Again!! I have been at this gym since 2008/09! This needs to stop!!

All the great reviews from 2022 and prior are true! Orange Theory is a great workout and I highly…read morerecommend the company! I've been a member at Westford since 2017, and have visited several other facilities over these last 8 years. The Westford Orange Theory used to be excellent. But the last couple of years Westford's coaching and office staff have really gone down the tubes. They are very unprofessional. There is presently only one coach there who is even moderately competent and engaged. I've complained about my heart rate monitor algorithm multiple times over the last year and never get taken seriously, let alone get my issue addressed. If there was another OT convenient for me, I would definitely switch. As it is, I've scaled back my membership and working out at home more since unfortunately the rest Orange Theory experience isn't available in Westford any more

Its been two months since I joined OTF and I am loving this experience. The trainers are great and…read morethey make sure that you are doing the workout with right posture. Bret and Jamaica are my favorite trainer. The front desk staff is super polite and is willing to help you in every way they can. There have been some glitches with my heart rate monitor but that is more of a software/hardware issue which i am sure will be fixed in no time. My overall experience has been great. Kudos to the team.

Loved visiting this gym. Perfect facility for weightlifting. Loads of platforms, good equipment,…read moreMike was knowledgeable and enthusiastic with his lifters who seemed competitive and skilled. Thanks for letting me drop in when I was visiting family nearby. If you're lucky enough to live nearby, this facility and trainer would be great. Highly recommend!

My experience with Garrett E. in Chelmsford was extremely disappointing. I found his approach…read moreoverly sales- focused and driven, and when I raised my concerns about how the training sessions were not clearly explained to me, he became very dismissive, lacking empathy and an overall "could not care less" attitude. His eagerness to cancel rather than address my concerns ultimately contributed to my decision to leave after being a long time member. Clearly, they are all about the profit. I am now looking for a gym that values its members and treats their concerns with respect.

I do enjoy going to this fitness gym. The one in Lowell seems to be much better than the one at…read moreChelmsford. Much more equipment and more open. Both locations need to work on member etiquette. People sit on the benches texting for 5 10 or 15 minutes at a time. Chelmsford, we will go blind trying to do a bench press because the lighting is very intense when lane on the bench. I'm surprised nobody has tried to address that. Chelmsford is overcrowded for workout equipment of plenty of cardio. Lowell is pretty well balanced.