I had a full panic attack when leaving this medical office. You spend $114 to just sign straight up…read morefor a procedure. Received no info as to WHY I needed something. Was asked if I would like a procedure rather than why my body might need it. The front desk ladies are nice on the phone but while sitting waiting for the nurse to come in the room, you can hear everyone talking so poorly about the customers that were calling in. I don't feel like I trust that this place is looking out for the best of their clients, I am really considering finding another GI because of how much this experience shook my anxiety up.

Quality care, and knowledgeable , experienced staff. I was given an accurate diagnosis.read more

This place is all a money grab. Doctor is just a pill pusher rather than interested in looking into…read morelifestyle changes also. Front desk staff talks awful about customers after they hang up the phone. I would never recommend this place.

Don't know how to process simple Tricare claim instead charged an upfront fee of over ,$400…read more Tricare says they never received anything from these people and these people keep saying we are not Tricare eligible. We see multiple docs a month and no issues except here and now they won't talk to me.

Everything is top notch care here. I've had a few upper GI's…read moredone here due to GERD/EoE. Never any complaints with staff or care. Good communication pre-procedure for prep and the upper GI only takes a half hour or so. The billing dept is another issue. They get confused themselves over what balance is due compared to prepay upfront so that it becomes confusing if you are paying double or have yet to pay. Every time the desk staff has to call "Billie in accounting" at patient check-in to verify payment of any balance due. And you get two bills each visit, one from GEA and one from Greenville Endoscopy Center. It could be much easier. One master bill (you sub out the other stuff GEA, so it's your responsibility) and only pay for services rendered, so it's one time. Not copay or prepay etc. But the staff is very apologetic about it, they know it's a challenge because they cannot access that computer screen. But I'd recommend them for the work, care, doctors.

I had an endoscopy with a Halo procedure. When I woke up in the recovery room the doctor advised I…read morewould need 2 or 3 more Halo procedures and that he would see me in 1 year. No followup appointment mentioned. No prescription was ever called in by the doctor or hospital. Worst of all, I am being treated for a rare bleeding disorder which requires quarterly blood work to ensure that another Halo procedure is not immediately needed. No blood tests have been ordered. The doctor was either clueless about my disease or just didn't care. No one from the doctors office or hospital ever called to see how I was feeling after the procedure or that the prescription for medicine I was supposed to take was called in. If I could give this practice zero stars I would.

All went well. The Doctor and the staff were caring and professional. I would recommend Atlanta…read moreGastroenterologists to everyone.

Had to get a colonoscopy during the pandemic so my doctor recommended this location which is near…read moreThe hospital in Gainesville just down the street in an office complex so not directly in the hospital. What a great staff. Never like getting these anyway but they made me feel comfortable and at home and I was able to cut up with them a bit as a prep me for the procedure well keeping the office safe during the pandemic with limited patients having exposure around each other. Arrived an hour early and filled out the paperwork I got called in a little early to meet with the anesthesiologist and will review the protocols and procedures. Excellent staff made me feel comfortable and I never was excited or stressed but what was about to come. I always love it when the anesthesiologist says you can count back from 100 and you really don't even make 99 so I was happy to wake up after the procedure only taking 20 minutes to complete and another 15 minutes for the anesthesia to wear off so I could leave. My son waited in the car as all other drivers or people waiting were forced to do to keep the lobby area clear of crowds. We were right next to Zaxby's so he simply grabbed a bite to eat waited in the car and I was out in short time and on the way home. I had no uncomfortable experiences and waited in till the next day to eat a pretty good meal because I was starving! I haven't got the bill yet but regardless this was a great staff great location very clean very happy with their service. Highly recommend!

Great service, friendly and very thoughtful. Staff were very attentive and answered all of our…read morequestions.

The staff and doctors there are very professional and friendly people. I had a very pleasant…read moreexperience. I would highly recommend them to anyone.

Great staff, awesome service. Employees seem very happy here which in turn translates to happy…read morepatients. Clean office and on point. Definitely having services from this group.

I accompanied my daughter and my three grandkids to an after normal business hours medical…read moreappointment. Prisma Pediatric Health was very flexible on scheduling this. My oldest grandson was running a fever and had several other complaints. After a thorough examination, Dr.Edwards concluded that nothing serious was going on and he should be better in a couple of days. I'm sure our group made an unusual sight. Grandpa, daughter, and three grandchildren all packed in a small examination room. Even so, we were all treated professionally and kindly. Normally I would give four stars in this instance; but their after normal business hours scheduling won me over. Great Job Prisma Health Pediatrics !