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    Moving On

    4.5 (2 reviews)
    Closed 8:30 am - 5:30 pm

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    11 years ago

    Helpful 4
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    Love this 1
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    10 years ago

    Helpful 1
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    City Removalists - Removalists Furniture Truck

    City Removalists

    (12 reviews)

    DONT USE !!! Arrived lat, damaged a lot of furniture, book shelves had to be thrown out , broke the…read moredoor on the dryer and because the truck "broke" down they had all my furniture for 2 days and I realised they had gone through my boxes and stole expensive phones and other things then charged me for 3guys and only had 2. Then had charged my credit card double because they had to swap trucks and delive on another day! worst experience ever! do yourself a favour and do your research!

    Absolutely disgusting company - PLEASE be aware, PLEASE do not use them. Several issues took place…read morewith this company. Issue number one was a day late arrival to collect my items, second issue was they actually thought a 2am delivery was acceptable, even though I lived in an apartment complex. They didn't arrive at 2am, however they arrived at 5:30am and when they opened the back of the truck, my teen daughter's make-up up desk had completely disintegrate to a million pieces, I was ASSURED this would be reimbursed. They brought thr rest of my things upstairs and I noted that my BRAND NEW washing machine cord had been rubbed and freyed to bare wires, my daughter's beautiful $200 make up chair had a tear in the back of it and there was water damage to the bottom of many of my boxes, which resulted in destroyed items inside. When I RESPECTFULLY and kindly confronted the driver about my broken/destroyed items he then proceeded to abuse me in my new home. Told me I was a selfish nasty lady and that I showed him disrespect and disregard by not demonstrating gratitude for his effort in getting my things 900kms to me interstate - he left me in tears, frightened my daughter and had disrupted my new neighbours, they came out to check and see if I was safe, they also charged me $300 above the quoted figure and I had to pay in order for me itmes to be delivered to mem I tried for days to reach the business owner and the reception staff, only to be ignored and blocked. I then put up low reviews of their business on several forums and only THEN did they contact me. I was asked to please take down reviews and was told they would "compensate" me if I did so, I did take down reviews, but was only compensated $400, however my washing machine cost me $895 to replace, my daughter's make-up desk and chair cost me $750 to replace, I also had to replace a toaster, kettle, photo frames and some minor glassware due to water damaged boxes, costing another $235 and then there's the extra $300 I was charged above the quoted amount. This was such an awful company to deal with, 6mths on I still feel heavy about and still paying back a family member for the items I had to replace unexpectedly. I will add that the once I confronted the driver about my damaged items, he threatened to take the remaining of my belongings with him, he actually left my property for 10mins, making me think I had lost the rest of my stuff, but came back in a huff and dumped my belongings downstairs in the car park area, leaving myself and Miss 12 to bring them up, even though I had already paid for full service. This company left me almost $2,000 put of pocket unexpectedly. Please do NOT use, awful service, awful drivers and manipulative business owner.

    Happy Days Removals

    Happy Days Removals

    (1 review)

    The 3 young fellas who came out and actually did the work were wonderful, the problem came when I…read moreasked for a receipt for the $650.00 dollars I was handing over. They could not find the receipt book that was meant to be in the truck so called the boss. Jason, (the owner?/boss) wanted me to pay an extra $65.00 for a tax invoice, then when he realized I was disabled and thought I was going to be covered through the NDIS he wanted me to pay even more and give him MY NDIS member number which I refused to do. I refused to hand over any money until he emailed me a receipt/paid invoice. When he finally did, it did not have an ABN on it and again I refused to pay until he resent it and included the ABN. I will never use this business again or recommend them to anyone, very Dodgy business practices. Even the workers were horrified and apologized profusely for what the owner was trying to pull. Again I cannot speak highly enough of the men who did the actual moving. Polite, thoughtful, and extremely helpful. They even refused to take a tip. But they are not the business and can be working somewhere else tomorrow. But charging me extra for a receipt what the heck is that? and then wanting to charge more because I am disabled, it is ridiculous the way businesses take advantage of people with disabilities because they think the NDIS is paying for something. Even if they were it does not mean you should get to charge more. It is not an endless pool of money and it is taxpayers money so people need to stand up and say this is not okay. After all, it is the Australian people who are funding the NDIS.

    From the owner: Furniture Removals. Business and private. Units , houses and…read morestorage. Big and small jobs.

    Moving On - movers - Updated July 2026

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