I was concerned when needing an enclosed carrier for my car from DC to Seattle as I saw online I…read moresaw a lot of questionable car transportation services . I read the reviews of Auto Transport Management and glad I choose them ! Sandra 's guidance and professionalism was stellar ! Any question or concern I had was answered. My car arrived on time with no surprises at a very competitive price . Highly recommended!!!

I cannot say enough good things about Auto Transport Management, LLC and the owner, Sandra Greene…read more This was my very first time shipping a vehicle, and I was honestly nervous about the whole process. I was shipping my car from Virginia to Mississippi, and Sandra immediately put me at ease and made everything completely stress-free. I called Sandra this past Friday morning, and by 3:00 PM that afternoon she already had a driver lined up for me. The dispatcher and driver were both outstanding--professional, friendly, and kept me informed throughout the transport. I was amazed at how quickly everything happened. My car was picked up in Virginia on Friday and was safely delivered to Mississippi by 8:00 PM Saturday evening. I couldn't believe how fast and smoothly the entire process went. It exceeded all of my expectations. If you're looking for an honest, reliable, and professional auto transport company, I highly recommend Auto Transport Management, LLC. Sandra truly cares about her customers and goes above and beyond to make the process smooth and worry-free. My first auto transport experience couldn't have gone better, and I will definitely use Auto Transport Management again and recommend Sandra to my family and friends. Thank you, Sandra, for making what I thought would be a stressful experience so easy!

Joseph did an amazing job of moving. my vehicle. He kept in communication, was punctual and very…read morereasonably priced. I will not hesitate to hire him again with my auto shipping needs. I couldn't believe how easy the whole process was thanks to him.

Super responsive. Got our car from the East to West coast in 4 days for $1650. Updates throughout…read morethe trip and arrived in the same condition.

Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

WARNING: Do NOT give this company your credit card or your business. You will regret the day you…read moredo this... My review can be the virtual duplicate of the one by Wayne S. on Sept. 29, 2018. Luckily the auto transport in Nov. 2024 was successful across the U.S., but about 5 months later a $550.00 erroneous charge appeared on my credit card. The call to the company seemed to be one where it was an honest mistake and I was told it would be reversed. No reversal ever came, none of my subsequent phone calls were returned, and none of my letters answered. This company was reputable in 2008 when I shipped 2 vehicles with them. Sad to see what this has become.

I started my search for a reliable enclosed vehicle carrier by looking up this type of business in…read morethe area I was shipping from on YELP. The only one I was able to locate said they could not handle the job since the vehicle wasn't in running condition. Then my husband gave me a list of carriers that he had written down from his current Hemmings publication. Boy, did I learn a lot from those phone calls; rudeness, 6 - 8 weeks wait time, no return phone call, damage to vehicle being shipped unavoidable, etc. Then in the midst of my on-line inquiries popped up an ad for Enclosed Vehicle Transport. I read reviews on this company and knew I found a winner. I called and talked to Kevin who was personable, knowledgeable and reassuring that he could handle the shipping in the time frame that it needed to occur. After interviewing each other on type of vehicle and origination spot/destination Kevin said he had just the driver identified for this job. His price quote was only $50. more than the quotes I had been getting from other companies. When my husband arrived home I proclaimed that I had found the company to handle the move of a valuable 2015 Porsche Cayman. Together we called and once again spoke to Kevin. He immediately emailed us a contract and vehicle shipping request form. His time frame was the end of the week that we called. We asked to delay it by a week and that was no problem. Kevin said he would notify us the day before the move and connect us or our daughter with the actual driver. Being a "nervous Nellie" I started phoning Kevin towards the time the move was going to take place because I feared I would miss his call and foul up the shipping process. Kevin reassured me that he would be politely persistent when he needed to get in touch with us. The day before the move Kevin called both my husband and my daughter to give them the contact info and more precise shipping time frame. After that we left it in our daughters hands since she was going to be the actual contact with them. The driver arrived at the agreed upon meeting location and efficiently handled the photographing of the vehicle, and the loading, strapping down and covering the vehicle with a car cover blanket. The treasured baby was on it's way to reunite with it's owner. The following day it arrived in perfect condition and was off-loaded at the desired location. Thanks Kevin for being such a calm and excellent enclosed vehicle transport company. We know you are the broker but our trust was put in you to have the correct driver identified for the job. You didn't let us down and truly deserve a five star - Woohoo, As Good As It Gets rating!

Called me back immediately gave me an honest price and was there when he was supposed to be and…read morevery polite

This is a class act. They saved me with a tow when I ended up stranded by my vehicle giving up…read moreunexpectedly. I highly recommend. A company coming through as promised these days restores my faith in humanity. Thank you!

Vehicle is was in good shape. Didn't give 5 star because the delivery was delayed by Carship who…read morehad a truck break down. Also could be a little more clear on payment details. But the main thing is that my car got to me and it was in good condition.

Handled picking up a car in NJ without me there, and dropped next day in FL. No issues, great to…read morework with.

I would be very hesitant to recommend this business to anyone…read more Nick, the person I worked with, is very kind but my issue is with how the whole system and process is done. I feel like he did everything he could have done but I was still left with a fairly stressful situation. I coordinated with USA Auto Transport in May to do a July pickup for my car to bring it from Virginia to Oregon. Price was fair (about $1800) and I was able to select a 3 day window for pick up. We decided on July 5th - July 7th. My plan was to fly out early July 8th or late July 7th depending on pickup time. On paper this was a perfect schedule. July 5th comes and I hadnt heard anything from the driver yet so I called USA Auto Transport and spoke with one of Nick's colleagues who let me know the driver would call me when theyre about an hour away. I thought that was perfect since it gave me time to still to errands while waiting for the driver. In the afternoon of July 6th while Im working with my household goods mover, Nick calls me and lets me know that theyre not able pick up my car anymore. I asked if it was a money issue or a time issue and he said hes unsure why. That's not really something you want to hear less than 48 hours before youre supposed to fly out across country. He tried working with their logistics teams and drivers to see what happened but we never got a clear answer. His initial advice to me was that he recommended I leave my car in Virginia with someone (not really an option since I dont have anyone Im close enough with to watch my car) or find a new company to ship. Again - with less than 48 hours before my cross county move I was told to find a new vendor. Let that sit with you. In fairness to Nick he did try to get me another date to ship my car but I would be long gone from Virginia by then. I ended up having to quickly call half a dozen businesses before they closed for the day to see if someone could ship my car. To say this was stressful is an understatement. In the end I have to pay almost double for another company to ship my car. Their employees are nice but please, save yourself the headache of a last minute cancellation.

So I had some bad experiences in the past with other shipping companies and decided to give these…read moreguys a try after speaking with their rep (Nick) and getting a very positive feeling in their answers. I was quoted a price and pickup / delivery for having my vehicle picked up in Phoenix, AZ and dropped off in Herndon, VA. I was called the day before the pickup by their office and told the driver would pickup the car in the morning and the driver would call me about an hour before to confirm. Call came in the morning and the driver showed up shortly after, inspected the vehicle, loaded it on the trailer and told me the date it would be in Virginia. I booked my flight and low and behold the driver called me on the morning of the promised delivery date to let me know he would be there in an hour. Vehicle dropped off and we both inspected it To make sure all was good (and also confirmed mileage so I could see it was not driven anywhere in between). I was going down to work for 6 months and shipping the vehicle would have been much cheaper then renting a vehicle or using Uber. Six months later I reached out to them and even though pricing had gone up do to driver shortages / rising gas prices and other factors they told me they would honour the old pricing. Reverse order of all above and my car was back safe and sound on the day promised. Such good communication both from Nick the rep and their office and also from the driver and all the stress was taken off my shoulders using them. Other companies will fool you by quoting lower and then charging you more after or the driver will simply not show up at all. Save yourself both heartache and headache and use these guys. I rarely leave reviews but the exemplary service I received prompted me to make sure I did!!

Do not do business with this company. They are scammers. They booked a reservation for me for a…read moreprice of $550. I paid the $100 deposit via Zelle. Stayed in contact with them constantly about my pick up and drop off procedures. Have tons of emails and text messages confirming all correspondence. Oliver and John kept promising that the transport was on point and then...after several correspondences 3,nights before pick up they call me the next evening, after all of their reassurances they told me that someone would be there to pick up my car but the fee had to go up to $850. Are you crazy? They asked me to consider what is going on in the world and understand their position. Then they had the audacity to tell me that if I cancel my reservation they were gonna keep my deposit as their reservation fee. They not once provided me with a contract nor did they explain their terms and conditions. All agreements were via text and emails. THEY ARE SCAMMERS. DO NOT TRUST THEM. I HAVE THE EMAILS AND TEXT MESSAGES PROVING THAT THEY BREECHED THEIR AGREEMENT. I WILL BE PURSUING FURTHER ACTION IN A DIFFERENT ARENA. THEY WERE PROBABLY GOING TO HOLD MY CAR HOSTAGE BY INFLATING THE COST UPON DELIVERY. THEY CAME HIGHLY RECOMMENDED BUT THEY ARE NOT NOT NOT HONEST AND USE SHADY BUSINESS PRACTICES. DO NOT FALL FOR THE SCAM. Since I have posted my review they are harassing me about removing it. The truth is the truth. They want me to take my post down and they would refund my money by the end of the day. Now why would I trust them? Not only are they texting me they are calling me as well. They should have been transparent for the onset. This does not end here. I should have been refunded once they breeched the contract. This is what they are sending me: Hey we got that you have posted a bad review on our website. Please remove it my accounting department is ready to refund your money. They sent this as well: I do not want to bother you anymore, market is getting fire and everyone is suffering from fuel problem, if you can remove the negative i will promise you will get refunded by the end of the day ! Then on top of that they called me saying wrong number. HARASSMENT. They should have done the right thing.They never offered me a full refund. That is all I asked from them. They promised a refund by the close of business and they have failed to do so. Do not trust them. They are continuing with the lies about them offering me a full refund of the deposit immediately. Had they have done that we may not have been there. The so called manager was rude a belligerent. When requested a refund he refused. Here is the text messsge they sent me when I asked for my refund: We are cancelling the order according to your request and we will keep the reservation as a cancellation fee. I never requested to cancel. They said that because I was refusing to honor the inflated fee they were going to cancel my reservation. This was my response I did not request cancellation you change the price. I am not confirming anything and again refrain from contacting me.. As you can see this company is not reputable. They have yet to refund my money and it's nearly 7:30pm.

Working with this transport company was an absolute breeze. From start to finish, they were quick,…read moreprofessional, and easy to work with. Their communication was clear and they were very accommodating to my schedule. I will be sure to use them next time I am in need of vehicle transportation

From the beginning, Freddy was polite, straight forward and detailed making me comfortable right…read moreaway. He always answered the phone or called me back within minutes. And he found a transporter quickly which was not easy to do from rural northeast to Chicago. The driver was very polite, clean and delivered as he had promised. I was very happy to see my vehicle again!

Outstanding experience shipping my car from Kent,WA to Herndon, VA with Outbound Auto Transport. I…read moreworked with Freddie who was extremely helpful, responsive, and gave me a fair, transparent quote with no hidden fees. Pickup in Kent was on time, and delivery to Herndon was right on schedule. Freddie kept me updated throughout the entire 2,800+ mile journey. The driver did a full inspection at both ends and my car arrived in perfect condition.