My first visit to Baker Dental Group was good. I would recommend this office. Everyone was very…read morenice, helpful and kind. The dental hygienist was knowledgeable, explained as she did each step of checking, picking, cleaning, etc. Dentist was very nice also when he came into check.

Had an inlay come out and Dr. Bingham and his staff were excellent in putting it back in so…read morequickly! I appreciate the caring staff throughout the building!

Snarky & rude lady answers the phone, lets you know right away she's (family member of owner) when…read moreyou ask for her manager. The vast majority of dentists give cash discounts if they don't have to deal with insurance (saves them a lot of time & effort), but not here. Once you get to the actual dentist's assistant, they are nice and do quite well, but you know that rude, entitled lady giving you a nasty attitude is never going to leave, so best go elsewhere if for no other reason than to be treated in a decent manner. I asked around after that, & they're fairly well known for that person's attitude.

Today I had the worst experience with the front desk clerk. I will leave names out of it. I have…read morebeen going here for quit some time. I have nothing but good to say about the dentist and hygienist. When your billed for a routine visit that is covered by your insurance you ask questions as to why? It could be a mistake with the code being put in wrong. The insurance company said it happens to call the dentist to have them look it over. She made a comment that it would be insurance fraud to change the code. Yes if your telling a lie but I am so confused as to what they put down for the code of my cleaning at this time. She was rude and basically dismissed me. After several more minutes on the phone getting no where she hung up on me. I still need answers to this and have none. I walked over a bit upset and paid the bill and told her to cancel all appointments. :( This is sad because she gets no repercussions for her poor behavior on the phone with me. Her behavior doesn't reflect the care you get here but telling me I can no longer be seen due to my behavior in their office is out right wrong. I didn't yell or show my butt I simply asked why she hung up on me. This lady should not be the face of this establishment!!

I had a little accident with my partial and I called Cliff. He knew exactly what to do and fixed…read moreme up really quick. Will I go back? You bet I will. It is so good to find quality big town service in lil' old Baker City! You have earned my business going forward Sir! Ted Woodruff (from Baker City,)