Great company to work with from the first phone call to book the service till the job was done…read more Contacted the day before the service and day of. The day of service the crew showed up on time and were respectful of our property. Once the job was done the yard looked like it did before they even got there. Fair pricing and quality work. Highly recommended!

On time, efficient and friendly people. Have used them before and will use them again.read more

Where do I even start. Tom's response time, willingness to help and providing me with exceptional…read moreservice was considerably appreciated. It was already late in the day when I found out our septic tank was overflowing. He genuinely listened to my concerns and made the drive out to the property to help resolve the issue in a timely manner. Tom kept me updated with his findings and was able to pump the septic tank and even spent the extra time to help explain the layout/setup. My husband and I are not familiar septic systems and we are also operating remotely. So having someone like Tom, who is skillful, honest and methodical really eases our anxiety. Tom, I can't thank you enough for the careful work and time you spent with us on the phone. We appreciate all your feedback, tips on maintenance and your willingness to get the job done right. THANK YOU!

From the owner: We provide septic and waste water pumping for your residential and commercial needs…read more We provide quality work and reasonable prices. We accept credit cards,checks, and cash.

Hear next day. Made a pipe repair and fixed the leak which was a big deal for me. Price was what…read morewas quoted and no more problem. Highly recommend!

I had the wonderful pleasure of meeting Austin with Henson Septic Services when he visited my home…read morerecently and serviced the septic tank. Did you know that any septic tank installed after 1998/1999 should have a filter that gets cleaned yearly and it's a good idea to clean your septic tank at least every 5 years, depending on the size of your home and the number of family members living in your home? Austin not only is a wealth of septic tank knowledge, but he is also the nicest, most respectable young man I've had the opportunity to meet since moving to Clarkesville. He will definitely be my go-to guy when it comes to septic services!

They are good, honest people. Got the job done and did it right. They were up front with the cost…read moreand also very reasonable. We hope not to have any more needs with our 50 year old septic tank but will definitely call them if we do.

I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

Chris was easy to deal with and I knew everything that was going to happen and the costs before…read morethey ever started. They even met the deadline for the Health department to come inspect the job. So very pleased with these folks and their efforts!!

Very reliable company with great prices for their work. Such nice people too! Right on time as…read morepromised and went straight to work!

From the owner: I am a small excavation contractor from north Georgia. We specialize in septic system installation…read moreand repair (Residential and Commercial) . We also have a large list of other services available, site work, any and all excavation, clearing/underbrushing, erosion control, Long Arm Mowing, Demolition and much more! Quality results guaranteed! No job too big or too small! Give me a call at 706-487-9353

l called Sorrells Septic to pump my septic tank and l was very pleased with his work and reasonable…read moreprice. Paul was friendly, courteous, as well as prompt. He came on the day we had planned, and called to let me know he was on his way. A big thank you to Paul.

Had a problem and called Paul Evans of Sorrells Septic Tank…read morePumping . I found him professional and he took the time to discuss the problem and within a day he was back doing the work. If you need work with your Septic Tank and need a pro to come to talk with you at your home or business and to give you a quote and answer questions, call Paul. Truly a nice guy and when problems arise, call 828-456-6327. Thanks! Glenn Arnette, Waynesville, NC

they are rapid in taking your money.. and leaving.. did not resolve my problem and would not come…read moreback.. still waiting for reimbursement.. I would not call them for anything..

Our realtor recommended Dan from Rapid Router to complete the septic inspection on a home we bought…read morein Franklin. This was done the beginning of November 2020. Since moving in, we have smelled a strong septic odor. We have repeatedly tried to contact Rapid Router to no avail as they signed off on the inspection. Finally asked our realtor to contact Dan as he would not return our calls. My husband spoke to Dan and he stated he would be out at our home on Tuesday 12/15. A crew of three men showed up at our home today, 12/14, looked under the house and used the camera on the line again. They told my husband that the odor was coming from the roof vents. One of the men gave my husband a bill for $150.00. When my husband explained that they had just inspected the line last month, the employee told my husband to forget the charge and asked if he wanted his check back. My husband told him he hadn't given him a check so the employee told my husband to forget the bill. Four hours later, Dan calls me and tells me we still owe the $150.00 and if I don't pay it, he is going to put a lien on our home. He also stated that he didn't want to talk to me. ?? With all the businesses available , I would recommend using a company that treats you with respect and appreciates your business- that is NOT Rapid Router.