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    Mountain Septic Service

    3.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    5 years ago

    Helpful 1
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    1 year ago

    Called twice and texted these guys , per voice msg instructions, and still no word after 2 days

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    6 years ago

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    One Way Septic - Installing new-drainfield

    One Way Septic

    (37 reviews)

    They are good, honest people. Got the job done and did it right. They were up front with the cost…read moreand also very reasonable. We hope not to have any more needs with our 50 year old septic tank but will definitely call them if we do.

    I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

    Rapid Rooter Plumbing

    Rapid Rooter Plumbing

    (2 reviews)

    they are rapid in taking your money.. and leaving.. did not resolve my problem and would not come…read moreback.. still waiting for reimbursement.. I would not call them for anything..

    Our realtor recommended Dan from Rapid Router to complete the septic inspection on a home we bought…read morein Franklin. This was done the beginning of November 2020. Since moving in, we have smelled a strong septic odor. We have repeatedly tried to contact Rapid Router to no avail as they signed off on the inspection. Finally asked our realtor to contact Dan as he would not return our calls. My husband spoke to Dan and he stated he would be out at our home on Tuesday 12/15. A crew of three men showed up at our home today, 12/14, looked under the house and used the camera on the line again. They told my husband that the odor was coming from the roof vents. One of the men gave my husband a bill for $150.00. When my husband explained that they had just inspected the line last month, the employee told my husband to forget the charge and asked if he wanted his check back. My husband told him he hadn't given him a check so the employee told my husband to forget the bill. Four hours later, Dan calls me and tells me we still owe the $150.00 and if I don't pay it, he is going to put a lien on our home. He also stated that he didn't want to talk to me. ?? With all the businesses available , I would recommend using a company that treats you with respect and appreciates your business- that is NOT Rapid Router.

    Mountain Septic Service - septicservices - Updated May 2026

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