My mother passed recently after a long stay in a nursing home. The dreaded phone call to begin the…read morearrangements was no hardship. Each person I spoke with (I called multiple times with questions) was naturally welcoming and friendly. I had financial issues and was considering cremation which my mother made me promise I would not do. I had spoken with a funeral home in our hometown about the burial and costs. It was well above the amount of my fortune and was not inclusive of key items (like the casket). I went to discuss the plans at a scheduled meeting with Lindsey Funeral Home and Crematorium. I then met Brandon. He was genuinely interested in my story and recognized my hesitancy to commit to cremation. He made a call and before I knew it had everything figured out and arranged at a price thousands of dollars less than the original questionably high estimate. It was within my budget and included everything! Relief was upon me. I was very touched by his eagerness to help and his efficiency in doing so. His authentic compassion for getting this done affordably renewed my faith in the goodness of businesses who really care. He could see I needed guidance. And he guided. I never dreamed I would be delighted with a funeral home. How does one go through life pleasing and caring for her mom and then betray her wishes at the end. I was so torn already and it had not even been done. Brandon made it possible for my mom to live eternally next to her husband as she wished and I can be free of guilt. Oh, one more thing....the massive building is immaculate and fresh with the perfect amount of local and business memorabilia displayed tastefully and proudly. I never in my life expected to be delighted with a funeral home. Lindsey Funeral Home and Crematorium is whom you must call for legitimate peace following the tragic loss of a loved one.

My father in law passed away from cancer and had chosen cremation for himself as his wish for after…read moredeath. My husband, as next of kin, had to fill out and sign all the papers allowing this. We live in Northern Illinois and my husband was to receive a small amount of ashes in a tiny urn. We were told that being such a distance away, we could have the urn shipped to us. We were told it would HAVE to be sent one day, with insurance, and signature required; my husband paid the price of $125 that he was told it was to ship that way. Not only did the package NOT arrive with one day shipping (as I had waited at home for it to arrive), it wound up arriving in our mailbox; I understand these are issues we are taking up with USPS, but there was NO insurance paid for (shown on packing label), AND the actual shipping price was approximately $100 LESS than what we were charged. After calling to discuss with the manager how wrong it is to mark things up this much at a time when people are experiencing grief, he offered about half of the over billed back. I just find it disgusting practice to over inflate shipping that much, especially when you handled the cremation itself.

My review is concerning Sasha Story who helped us through Tribute Monuments in selecting a…read moregravesite marker for my wife and I, she was so helpful in giving us a wide range of options and costs as well as helping in the design of our marker. We had done our homework and contacted other providers and her professionalism and knowledge exceeded all others. My mother had recently passed and she had everything preplanned which made my job easier so we decided to do the same and not burden family when our time comes. Thank you Sasha!

I recently attended a celebration of life at the memorial drive location in Paducah, Kentucky and…read morewas not impressed to say the least. Milner and Orr had failed to have our loved ones ashes available at the ceremony. After weeks of preparation, not even an urn. Immediately following the ceremony, we were ushered out of the building into the pouring rain. The main reason for the one star rating was for the ashes not being available for the ceremony. Milner and Orr dropped the ball on this one and everyone deserves to know. I hope everyone will consider this when making an arrangement in the Paducah area.

I have a special place in my heart for these small town cemeteries. They are quaint and nearly all…read morethe tombstones bear one of about 10 different last names. There's something heartwarming to me about being buried next to generations of your family and I love seeing a large array of different types of tombstones. To me, it means the family cared enough to pick out and design a marker special enough for the loved one they are laying to rest.

Although still operating under the name it has operated for years this is not owned or operated by…read moreBoyds but rather new owner who was a former employee. This is the only funeral home located in Salem and is on Main Street.