Great so far. I've…read morehad two sessions and am suitably impressed with this provider. The therapy/program is suited to my problem, so I'm going to focus on what I liked about the way the facility is run. 1) Not pertinent for me, but easy to get in to, parking is not a fiasco -- this actually is a major afterthought for most places as they try to put in-group offices together. Instead, PT not requiring a drop off and long walk or not having to navigate a bunch of corridors is a pretty big deal. 2) I've been early both times and this place isn't overbooked. Overbooking is an increasing problem among specialties and there is less and less regard for the patient's time. They're busy here, but it's not slammed or over-crowded. Very big plus. 3) You can miss the turn in here, and even though it's a busy road, it's in a location that you have several choices of directions to come with, it's only a 1-on-1 road with good sized breakdown lanes All of the patients seem to value their time there, and everyone that works there seems to be doing what they want to do. Physical Therapy and recovery are a very personalized experience - that appears to be the top priority at Top Hat. If your injury or problem has been particularly discouraging or draining, this is a really big deal an I recommend them highly.

I have just finished 12 sessions of PT at Hat City. I can not say enough about them. Dr. Day runs…read morea very organized office. The entire staff are all very friendly, caring and highly qualified at what they do. The office is very clean and everything is in its place. I never felt rushed or ignored. I really felt that they take their patients' needs as priority. (I am hopeful that I will not be going back for some time.). But, if I need PT, that's where I would go. Continued success in all you do.

My husband was suffering from lower back pain and could hardly walk. We were advised by our…read morechiropractor that it could be a Herniated Disc. He went to see Dr David Bomback at Ct. Neck & Back in Danbury and it was a miracle. Dr David Bomback is amazing and highly professional. He spent a good deal of time testing my husband and explaining to him what he thought the problem was. He was so thorough and professional and his manner was great. He put my husband on a steroid course and within a few days he was feeling better. Because of the coronavirus Dr. Bomback recommended a followup by Telecall. Every minute of our experience with Dr. Bomback and his staff was incredible. It turned out to be a Sacro issue and NOT a disc. We would highly recommend Dr. Bomback to anyone with Neck, Back or Spine issues. This was a fantastic experience. My husband is doing very well thanks to Dr. David Bomback.

Dr. Trowridge is amazing and so was my therapist. What made me stop going was the front desk staff…read more My check in and out process was always a negative experience. They were rude, condescending and unfriendly. The last straw for me was when I had to cancel an appointment because my sons school had an emergency early dismissal and I was told I'd be charged a late fee. Such a shame but I'll take my chances elsewhere. There is no room for bad customer service especially in a rehabilitation setting where people are already sick and having a hard time. Such a shame.

Rather than discuss my pain and his suggestions for treating it, Dr. Trowbridge talked to me abut…read morereligion. He had a picture of Jesus on his office wall and I felt like I was back in Sunday school. This was like no other doctor appointment I ever had and, when I returned to tell my internist, (who referred me) what happened, she was shocked. It was very uncomfortable and I left with no treatment at all. I did, however get the completely out of nowhere lecture on religion which I found so incredibly inappropriate. Dr. Trowbridge eventually suggested physical therapy at his office, after trying to sell me vitamins, I had had enough and never went back. He told me that "if you really want to get better, you will buy these vitamins." Another health care professional told me they were manufactured by him and his wife and many people were pressured into buying them. I could not believe the whole experience with him and the doctors who refer to him didn't know this is how some people are treated when they are sent there. I left in more pain than when I entered due to the headache being there gave me.

My husband is having sever knee pain. They are open 7 days…read morea week and accept walk ins. The care quality experience is good and they can xray and treat pain during the appointment which is so helpful. The office experience was not superior due to them not finding our past records and we had to fill out all new patient paperwork and then they merged the records.

I wish I could give this doctor zero stars. Dr. Henshaw was profoundly unhelpful--I honestly…read morequestion whether he even holds a medical degree. His demeanor was completely disinterested, and he made no real effort to understand the musculoskeletal issues I'm experiencing. He dismissed everything I tried to explain, despite the fact that my cardiologist referred me specifically to an orthopedist for non-cardiac chest pain and related symptoms. I came prepared with a chest CT scan, which he couldn't even open from the disc. After fumbling with the computer, he said he'd "review it in his office"--though I sincerely doubt he ever looked at it. He later reappeared, claimed nothing was wrong, and offered zero explanation, zero treatment options, and zero next steps. This was, without a doubt, the worst medical experience I've ever had. If I were this careless and dismissive with my own work clients, I'd be out of a job. Truly disgraceful. DO BETTER. And for those reading this from abroad: yes, this is what American healthcare often looks like--and we pay absurd amounts for it.

The actual hands on care is wonderful - very compassionate nurses and aide staff. But the office…read moreis highly inefficient and the business manager is extremely rude. Didn't start out that way but that's where it is now. This is a for profit organization and they have cut staff over the last 3 1/2 years so that the poor nurses and aides are worked off their feet. They cut all kinds of nice things they used to do like holiday lunches for the patients - and the food is pretty mediocre. But for the inefficiency of the office and the rudeness of same I would say try somewhere else.

10+++ STARS... amazing. Still kind of in shock... waiting for someone to pinch me because I truly…read morecan't believe how quickly I went from extreme pain to feeling like myself again within a few days. For context, I'm in my late 30s and have dealt with a herniated disc in my neck and cervical spondylosis (hereditary + a bad car accident) for ~15 years. My flare-ups are usually debilitating... days or even weeks of being stuck in bed. Lately they've been worse and lasting longer. This most recent one hit out of nowhere, 2 weeks after I thought I was recovering after a round of steroids and muscle relaxers... I woke up in the middle of the night with intense, electric pain shooting from my neck down my arm. Even breathing and the impact from just walking hurt my neck. I was honestly considering the ER. To add to the chaos... this was a few days before a Disney trip with my family. I found PMR Danbury while desperately Google searching that morning... and from the first phone call, I knew I was in the right place. Christina was incredibly kind, calm, and efficient... she got me in within the hour and handled everything so quickly (TY again Christina!! You are so wonderful). Then I met Dr. Tilden... and man.... there are no words. He listened thoroughly, assessed everything through an exam/X-rays, and got to work with a level of confidence and skill that instantly put me at ease (even though I was terrified to have anyone touch my neck). He used a mix of treatments (TENS, heat, cupping, stretching, adjustments)... and I felt about 70% relief right there. I genuinely couldn't believe it. All of this in 1-2 hours from consult, X-rays, to immediate treatment same day. He saw me each morning after that to keep the progress going before my trip... and I'm now ~95% better. I never would've dreamt that kind of recovery.. I was totally happy with that 70% and didn't think it could improve that drastically. That speed of recovery is unreal for me based on YEARS of dealing with this. I've done PT, injections, meds... nothing compares to the care, precision, and results I've experienced here. Dr. Tilden is truly exceptional at what he does and the entire experience from start to finish has been stellar.. they have everything you could possibly need there + the best in class to perform these treatments. My advice... If you're in pain/limited physically in any way, don't wait. Don't second guess it. Just book the appointment. You'll be forever grateful you did. I am so incredibly thankful for Dr. Tilden, Christina, and the entire PMR Danbury team... your impact is seriously life changing -- nothing beats having quality of life and being pain-free. Can't wait to continue with maintenance (and enjoy Disney with my husband and 3 y/o son ). THANK YOU thank you thank you x 100000. (So much for me having "no words"... ). You guys are the best, hands down.

I used PMR for therapy after my knee replacement and Randy was amazing!!…read more A couple of months later I woke up with back pain and 3 days later I walked into PMR hunched over and almost in tears!! I was put into the hands of Dr Craig Tilden. This man saved me. The pain I was experiencing was excruciating!! Over the next month the Doc put me back together. If it wasn't for Dr Tilden I may have ended up on a surgeons table and no one really wants that. I highly recommend therapy first over surgery. So thank you Dr Tilden for everything. You are the best!!! And the staff at PMR is friendly and caring. Thanks to all Mikel D