I recently had the pleasure of staying at the avid hotel Fort Mill - Amusement Park, and overall,…read moreit was a comfortable and enjoyable experience. The exceptional service provided by the friendly and attentive staff left a lasting impression. Upon my early arrival at around 9:30 in the morning, I approached the front desk to inquire about an early check-in. Although the official check-in time was noon (or maybe even later?), the staff informed me that they would make an effort to get me into my room as soon as possible. The kind and accommodating lady at the front desk, (I think her name was Jean, I really hope that's right because she deserves recognition), accompanied by another helpful staff member, recognized my exhaustion and promptly arranged for me to check in within 10 minutes. Their attentiveness and willingness to go the extra mile to ensure my comfort were greatly appreciated. (She even signed me up for the rewards program, which allows for future early checkins and other benefits. The hotel itself, along with the rooms, boasts a modern and slightly minimalist style. The design aesthetic creates a sleek and contemporary atmosphere that contributes to a pleasant stay. The bed was particularly comfortable, providing a restful day/night's sleep after a flight back to the east coast. The spacious shower added to the convenience and comfort, with enough room for multiple individuals to use it simultaneously. ;) lol However, I did encounter some challenges with the hotel's Wi-Fi and connecting my devices to the television for content casting. Despite being technically gifted, I found it difficult to sync my devices correctly and was unable to cast content to the TV successfully. This was a minor inconvenience and could be improved to enhance the overall experience for guests. In conclusion, my stay at avid hotel Fort Mill - Amusement Park was marked by exceptional service and a comfortable environment. The promptness and kindness of the staff, going above and beyond to accommodate an early check-in, made a positive impression. The hotel's modern and minimalist style, along with the comfortable bed and spacious shower, added to the overall enjoyment of the stay. While there were minor challenges with the Wi-Fi and device syncing for TV casting, these did not significantly impact the overall experience. I would recommend the avid hotel Fort Mill - Amusement Park to travelers seeking a comfortable and well-serviced accommodation option in the area. Disclaimer: This review reflects my personal experience and opinions based on a single stay at avid hotel Fort Mill - Amusement Park. Individual experiences may vary.

Let's start with the keys not working on door--you have literally two jobs at check in, take my…read morecredit card for incidentals and give me key cards... somehow they never screw up taking my money but screw up key cards. A gigantic pain in the butt after a long day when all you want is to get into the room. Very disappointed to see this hotel uses reusable bottles for their shampoo/conditioner/body wash/lotion/and hand wash. There's crusty left over lotion on the spout of the lotion dispenser. There's a giant clump of hair tucked behind the conditioner. NASTY.

We stayed here for one night (Sunday, Sept. 13th) after a long flight from SFO. We were greeted…read morewarmly by Jazmin at the front desk. Before she helped us, she was assisting an elderly couple and was very patient. She was upbeat and very professional. Definitely who you want to represent your company! We had dinner at the bar and Michael (I hope I remembered his name correctly) was amazing. Making drinks, taking and serving orders so efficiently and very friendly. We did not expect much for a hotel restaurant but the food was excellent! Kudos to them both! (Emma, at the front desk the next morning, could take notes from Jazmin. Definitely less friendly and when I told her we were checking out, she just took our card and dropped it into a box, and said nothing. I guess that is what we were supposed to do?) The room was very clean and we would not hesitate to stay here again.

Stayed here overnight before an early flight out of Charlotte airport early the next morning. The…read moreexterior parking lot was clean, well-lit, and monitored by security in a golf cart. I recently stayed at another hotel in nearby Huntersville that only had cameras and 5 vehicles were broken into on the same night. Having visible security making the rounds in the lot is a must in the Greater Charlotte area. The lobby was brightly lit and festive with other patrons enjoying evening beverages at the lobby bar. I was promptly welcomed by the front desk clerk who got me quickly checked in and gave me directions to the room. The room was clean, with comfortable queen beds and a quiet HVAC system. The only issue I encountered was with the sliding glass shower door that wouldn't stay shut. It was obviously out of level and kept sliding open. Nothing that a washcloth wedged between the doors couldn't fix. I did report the issue to the staff during checkout. No surprises on the rate charged to my card although I do loathe having to pay for parking in a spacious open-air lot. However, their competitors are doing the same but at least I know the Hilton Garden Inn's lot is actively monitored. I'll definitely use this location on further travel out of CLT.

We stayed here for a couple of weeks. The staff is really friendly and helpful. Any questions that…read moreI had they were always helpful. The place is clean, you don't get your neighbors making noise It's quiet. I would stay here again.

I would strongly recommend staying away from Hilton Home2 Suites Belmont…read more My family and I stayed at this hotel for nearly 12 weeks due to a plumbing leak at our home. I'll start with the one positive: the housekeeping staff is excellent--very kind, hardworking, and our room was clean upon check-in. Unfortunately, that is where the positives end. At check-in, we were told extended-stay guests receive housekeeping three times per week and were asked which days we preferred. That schedule never happened. Our room was repeatedly skipped or pushed back due to staffing shortages, with priority given to check-outs. This is not the fault of the cleaning staff, who are clearly overworked, but rather a management issue. This Hilton-brand hotel frequently did not have enough linens to service all rooms. On multiple occasions, staff had to ask guests to turn in dirty towels just so more could be washed. There were also times when kitchen dishcloths and towels ran out before they reached our room. In December, a Hilton brand inspector visited, and management clearly knew ahead of time--there was sudden cleaning and painting. One concerning issue involved breakfast sanitation. Normally, there was one shared gallon of milk for all guests. The day before the inspector arrived, this was replaced with individual milk bottles, only to return to the shared gallon a few days later. Management claimed this was a coincidence, which raises concerns about consistency and sanitation standards. There are many transient workers who stay here, and it appears to be the primary clientele the hotel caters to. If that suits your needs, this may work for you. However, if you expect consistent Hilton standards, I would recommend considering the Holiday Inn Express or Fairfield Inn in Belmont instead.

I really liked this hotel. The staff, from the front desk to The cleaning staff to the young lady…read morethat serves as the breakfast hostess, all very pleasant, friendly and informative. The breakfast was complimentary and cooked to order. The menu consisted of items like made to order eggs, pancake, French toast grits, sausage (yes they have turkey sausage) breakfast potatoes etc. They also have a variety of fruits, yogurt, juices, muffins etc. It was complimentary and essentially all you could Eat. The hotel room was clean and really nice, mini fridge and microwave, large flat screen tv etc. The location is also located near many places to eat within walking distance. (They offer free parking) garage behind the hotel, there is a small amount of street parking which I utilized the entire weekend, much closer to the front entrance and convenient for loading and unloading bags/luggage. The only downside was a wedding reception was scheduled in the ball room located directly under our second floor room, the music was loud!! I didn't want to complain because it was Saturday night but it was too loud for other paying guests to endure. After informing the front desk and asking if the bass could be turned down a little, they did so. Again, really nice hotel with nice accommodations and nice staff. I would stay here again.

I'll start with the pros: seems like a safe area, quiet, and close to the interstate. Other than…read morethat it's gross. Not well kept and definitely not cleaned properly. The sheets were absolutely not changed because there was a spot that would have come out in a wash. The bathroom is super dated and not clean.

I'm a Marriott loyalist (Titanium for life) and we stay at a lot of RI's, mostly for the…read moretwo-bedroom units. But this time we chose this property for its proximity to the airport. WOW... it was amazing. Open for only a few months, this is the most modern, sleek hotel I've ever seen. Even the "studio" rooms were spacious and modern with all the bells and whistles. A nice bar / breakfast area, fire-pit and pool outside. Just magnificent. Very helpful, friendly and polite staff.

Our family stayed here for my mother's funeral. I was very impressed with everything. The hotel…read morelooked fairly new- everything was clean and the furnishings and appliances in the room were new and shiny. The room we had (2 queen beds) was actually a suite- a kitchen (with appliances, dish ware/silverware), a living room with TV/couch/chair/desk, the bedroom (with another TV), and the bathroom. The staff were very responsive- especially the manager who took care of our family during a difficult time. I am very appreciative of the service we received here and would highly recommend this hotel.

Marvin and the staff here is AMAZING I am a regular and…read morethey ALWAYS remember who I am I come regularly on business and the service is so good that I brought my for a stay on vacation

This is a nice and well kept Fairfield near the intersection of I-77 and I-485 on the South Side of…read moreCharlotte. I made my reservation and checked in on-line. I was attending a party in Ballantyne and needed to leave for Atlanta in the morning. The room was nice and clean and the bed was very comfortable. The only problem was there were two body washes and one conditioner, no shampoo. The room has plenty of outlets. The complementary breakfast was very good, largely because of Michelle, the Breakfast Hostest. The scrambled eggs were the right consistency and hot, breakfast sandwiches were hot, and the bacon crispy. You could tell she takes the extra effort to make sure the breakfast is delicious. She also greets all the guests and make everyone special. So overall, a good stay at a very reasonable price. One glitch that would have made this a bad stay. But Michelle and everything made this a very good experience..

Great clean, my suite was a corner unit so a little extra space. The couch is a pullout bed which…read moremakes for even more comfort in the room. Breakfast was good so was happy hour. The weird thing I have noticed is pouring of the wine or beer by a staff member and insisting on tipping. I find that unprofessional for a Hilton property. I have stayed at several Homewood suites in the past and I have never seen someone being so pushy to get a tip. Hopefully management will fix this for future visits.

The furniture (couch and chair) in the rooms are gross. DO NOT lie on your couch or put your head…read moreon the couch pillows. They're gross.

This gem is about 10 minutes from the airport and they have a courtesy van that runs from the hotel…read moreto the airport 24/7 every 30 minutes. So, once you land at the airport, and are walking to the shuttle area, call to have the shuttle on the way. Branden is the Asst GM and he's great! I've been staying here off/on for about three years and he's always great! Recently I've had the displeasure of dealing with a very unprofessional GM there named Brian and an employee named Jasmine. BOTH ARE RUDE and LACKING CUSTOMER SERVICE! How are you in people facing jobs and talk to folks crazy? No worries! I found a work around. I'll call customer service to book my room and have VERY LITTLE to say to either. With a GM that cares very little for customer service, there's no wonder Jasmine has a job. Every single time I am mistreated by them, I will complain with customer service and leave reviews tagging Marriott until someone listens. The art of customer service is certainly lost on these two. Having Branden the Asst GM reach out to me to say he spoke to Brian about his behavior is an insult! It's ok though. Patience is my STRONG SUIT.

This Marriott property is in pretty good shape. But it had 3 issues:…read more 1. Desk lamp kept strobing 2. The, windows were allowing smoke to filter into room. 3. The biggest issue... Translucent glass bathroom door at the foot of the bed with bright bathroom light is a really poor design. l think they use a sliding door to save space. That said, it doesn't need to be glass!! Positives. Large room, nice work area, microwave and fridge. Early coffee and basic breakfast buffet. I'd provide a 4-star review, but the opaque door notches it down to a three.