Good and helpful staff. Great view of mountains from higher floors, and Wi-fi that works. I would…read morecome back.

Highest on the list of bargin hotels in the town of Granby. Rooms are out of date, but always…read moreclean. With English not being their primary language of their staff, they always make a great effort to be helpful. Great little bar with a couple of seating options and a very nice pool table. The bar hours are quirky, but it's appreciated. They are open until the last person says they are done. After a long day on the road, it's appreciated to be able to have one last nightcap without any attitude whatsoever from the bartender.

Cet hôtel a vraiment du potentiel parce que l'intérieur a eu été beau à un moment de son histoire…read moremais l'ajout d'éléments plus modernes ne s'est pas fait tout en harmonie. Manque de personnel qui rend l'expérience de check-in vraiment douloureuse. Nous étions tous prêts à partir dans la ville d'a côté pour trouver un autre hôtel car après 45mn d'attente on se disait que c'était vraiment ridicule. Dans le hall d'accueil une odeur de souffre ou d'œuf pourri... c'est long l'attente dans ces conditions. Le système de chauffage des chambres s'apparente à un avion en plein décollage tellement c'est fort. Dans ces conditions soit on éteint tout et on accepte d'avoir froid, soit on ne dort pas. J'ai eu de la chance d'avoir de l'eau chaude, ayant choisi de me doucher le soir avant de me coucher, beaucoup de collègues se sont retrouvés sous une douche froide. Clairement je n'y retournerai pas.

A disappointment and a shame! Stay away! Enjoy the nice B&Bs around the area instead…read more Leftover hairs from previous visitors in the bathtub; cracked faux-leather loveseat flaking everywhere; bleached-smell sheets; squeaky and cracking bed; over-cooked food or drowned in sauce; badly soundproofed; staff walking around without masks; and, above all, non-empathetic customer service, especially a certain "Patrick" who was room service and front desk. He was condescending. The best part about the massage is while you are in the waiting area filling out your info, you are right next to the backdoor where people come in from the parking. It's dirty! This place thinks of itself as high-end but it's not. Trust the pictures from other visitors and not the staged photos by the establishment. We really wanted to love this place. There was no table (or coffee table) to eat properly in our room, and room service doesn't even leave you some trays. Keep in mind, if you wish to have your room service at a certain hour, let's say 7pm. Even if you request hours prior, their policy is they will start cooking and prepping your order at the hour and not plan it for you to have at the set hour. That's what they explained to us because we received ours at 7:55. If would have been good to know in advance because we planned our evening around this. If Patrick didn't have the attitude, we would have left some tip. Back in my days in tourisme & hotellerie, I would have fired this type of person from my staff. We decided to leave at 2 am in the morning because we couldn't stand the banging of the doors from another floor between Midnight to 1:20 am. They had no consideration for our concerns. They didn't even asked why. I'm not surprised that this place doesn't follow-up on bad reviews.