Pleasantly surprised!…read more For a Best Western this was a very nice experience. The last BW we stayed in was in Illinois and it was unexplainably humid inside with a terrible moldy smell so I didn't have high expectations, but this one was very comfortable. Our room was clean and bright, the air was cool and dry, no smell, huge TV, abundance of towels, across the street from a gas station, Target, a few restaurants so the location was convenient... My favorite thing was the complimentary breakfast! There was actually quite a large variety of food and beverage options, and I cannot rave enough about the woman working in there. She was constantly in and out clearing dishes, keeping the food stocked and covered, wiping up every little crumb, and making conversation with the visitors, and asking if there was anything we needed that wasn't already out, etc. she was so friendly and helpful! I don't know if/when I'll ever be in Fergus Falls again but if I am, I'd come back here. My only complaint is that of all the cable channels, somehow Food Network was missing? But we settled for HGTV.

Pleasantly surprised by this place in Fergus Falls. We were in town to see family & while this…read moreCountry Inn & Suites is clearly older, the rooms were clean, and generously sized. We didn't try the pool but it looked wonderful & always had lots of people in it. Our only complaint is that the carpets in the hallways are a super weird design that looks like something is leaking; clearly it's the design, but it's really off-putting.

First of all I would hope a hotel list they do not have an elevator. Of course when we arrived our…read moreroom was on second floor. I have trouble with stairs and had I known I would have contacted the hotel previously to request a first floor room. This is an older hotel. Very small bathroom sink in room. Not what I'd consider a $200 room. Disappointed for sure

Picked this place based on its location right off of I-94 on our road trip. The price seemed a bit…read morehigh for the basic room at this time of year. Not sure if there was an elevator but we were directed to the stairs to the second floor. Not a problem for us. The room had a frig and a microwave which was nice but the rest of the room felt a bit tired. They did have an option for a hot breakfast item despite Covid which we did appreciate. Overall a decent place for what we needed - I wouldn't make this a choice for a destination hotel!

There were bed bugs small pool and the gym looks like it was never cleaned I would not recommend…read morethis hotel. Also Jesse was rude.

this place sucks. i can tell jesse gets mad easily. he walked-in our room without knocking and…read morethreatened to kick us out. bugs and hair in room. stained sheets. hot tubs closed. water machine in workout room is broken. not recommended.

This was such a unique getaway experience! We stayed in the Imperial car which still has most of…read moreits original wood, original benches and ladies restroom! It was so fun to be part of some history and a clear labor of love on the owners' part. We got to read about how Whistle Stop came to be and it was truly very special to be a part of. The details were impeccable, from the wallpaper and sconces to the antique decor. We loved the two person jacuzzi tub, it let us relax and stay warm on a very chilly night! I especially love that breakfast was delivered and we got to eat it on the original benches in the train car. This was a truly spectacular experience. I highly recommend it! The only piece of feedback I have is that the website should make it much more clear that the train whistles can be heard at all hours of the night. We're pretty deep sleepers and only woke up once, but they are LOUD and honestly, if you're a light sleeper, this is not the place for you. That being said, I looked into reviews ahead of time and knew to prepare for this, but the owners should do this as well.

We stayed in the Imperial Car. This was just a wonderful experience. It is a beautifully restored…read moretrain car. Very spacious and comfortable. I personally loved the proximity to an active train line and could hear the whistle blowing as the trains would pass from time to time. I intend to stay in some of the other cars in the future. Our stay was completed with a wonderful breakfast.

Even in the winter time it's absolutely gorgeous, the beds were comfortable, the staff was…read morefriendly, and the food was very good. We got the chicken bacon ranch and the artichoke dip.

If i could give this place - 10 that would be the rating! This has been the most disappointing and…read moredisgusting and very expensive experience I've ever had for the most outrageous price and worst service EVER! We purchased 2 rooms, one a jacuzzi hot tub room, and one standard room on 6/14/24 - 6/16/24. Totaling about $1800, not including any food or drinks we purchased. The night we checked in seemed OK at first. As the night went on, it just started going downhill. First, they did not have the staff on duty to properly service guests. The staff that was on duty were not timely and very knowledgeable when asked questions about the property and area. The night we checked in, later, after we had settled in and around bedtime, I was preparing to take a jacuzzi, I had filled it up and had just sat down, and I looked back to put my arms up on the side and I found an unusually large amount of pubic hair and soap scum on the ledge of the hot tub (see pictures). I went to the front desk to tell them what I had found and the overnight staff told me that they could give me cleaner and some rags! To my dismay, I was completely disgusted and said I want to file a complaint and I would like a well as deserved to be given a discount of compensated a room and she told me that I would need to talk to the manager in the morning. I obviously returned in the morning and I was told by the manager on duty told me that the night staff offered to clean it and I refused! I replied "no such thing was offered and I was told that she would give me cleaner and rags and to clean it myself" (which of course I most certainly did) and that they could give me bonus points to use at another time! And the food! Terrible! Service! Inexcusable and extremely rude as I was called a B!*$h for asking why our food was taking an hour and 20 mins. I will NEVER EVER recommend this place nor will I EVER stay there! This is bad, bad custmer service, bad management, and plain disgusting. And I'm a Professional Chef who has served customers my entire life! The ONLY GOOD THING WAS THE VIEW!

Two options for food, restaurants inside the casino. Fast service and lots of seating! I go here…read moreonce a month and it is consistent and delicious for a late night meal. Seven fires grill and the restaurant around the corner are both good.

Was searched by two armed guards for asking the question,"I see no proper signage, are guns not…read moreallowed?". As a law abiding armed citizen, I took offense to this, and spoke to the manager. I explained their signage was, Too small, Improperly placed, and opaque. I also explained I sports bet at this facility all the time, and I will never come back. She did not care at all.

Not perfect, but worth it -- especially if you've got a cat…read moreOkay, this isn't a luxury hotel, and it definitely has its quirks -- but let's be real, for the price, it covers a couple of things no one else around here does. First off, it's pet friendly -- and actually pet friendly, even if you're traveling with a cat. They didn't even ask for a refundable deposit, which is almost unheard of these days. So if you're road-tripping with your furry buddy, this place is a safe bet. Now, yeah, I could talk about the downsides -- and sure, there are some. Everything in the room is a little loud: the toilet lid, the bathroom fan, the door closer, even how the toilet flushes. It's all a bit clunky. The mattresses are on the soft side, which usually messes up my back -- but surprisingly, I slept just fine. But honestly, I get it. Fixing those things would cost them a lot, and at this price point, they're making practical choices. The staff was genuinely great -- super helpful and even switched our room when we realized we were next to the laundry room (don't worry, it's not loud at night -- they don't run it then). There's free parking, morning coffee, and -- no joke -- some of the best apples I've ever had in a hotel. Don't be scared off by this place. It's not fancy, but it's good. Solid choice, especially if you're traveling with pets.

Although the people who work here are very nice, the facility is terrible. My room has no microwave…read moreor fridge. It has no chairs. There's Wi-Fi but it's not connected to the internet. Although the room is clean, it smells like someone dumped a pound of scented carpet deodorant on the floor. It's sickeningly sweet. I am on the ground floor and have only gauze curtains, with no way of having anything more light blocking (that means anyone outside could easily look in). The lack of microwave and fridge did get me a price break, but this is the worst hotel I've ever stayed in. I'm setting an early alarm so I can get the fuck out of here.

Clean rooms, and great prices! The casino issued me a "Hero RewardsCard", which gets me a great…read morediscount. The hotel staff is very hospital and helpful. I dealt with Justin who was extremely helpful in getting my golf package set up. Another pleasant surprise was the casino restaurant. The breakfast was very tasty at a great price, as are the dinners. This is now a favorite weekend getaway for me. Now if the service at the golf course would catch up...

When i got here, the line was backed up. Waitress didnt let me sit in a booth, then proceeded to…read moresit the next customers there. seems as though she was too lazy to just take the chairs down. service was slower than normal.

THis hotel is clean and the staff are great, the pool an hot tub were warm and clean. Check in was…read moreeasy and quick, they did a great job of helping me figure out a place to eat. And they have a bar with pizza you can buy

I purposefully chose this hotel for a weekend getaway for the pool and hot tub. I came out to…read moreinform the lady that the jets aren't working. She said "oh sorry, they broke down this morning. Clearly the nasty leaves and such where settled and grouped together... the rooms are clean but the uncharge I am willing to pay are for the amenities! I'm done with them... second time I've stayed and I'll be darned if I pay extra for a terrible amenity!