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    Motel 6

    1.6 (28 reviews)
    ModerateHotels
    Open • Open 24 hours

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    Beth R.

    There's so much I hate about this place. It is disgusting, dirty, in poor shape and NOT SAFE! Here's the worst of my list: -Trash, including broken glass everywhere. I hated taking my dogs for a walk because there was no safe ground to walk on. -Noise all hours of the day, people drunk and fighting. Don't expect to sleep. -Bugs and gnats constantly coming out of my sink -WiFi doesn't work. Don't select the pay option. So, I'll explain my stay. It was for around 30 days due to work. It was ok at first. Then crowds of people checked in. I'm 99% sure it's a group of Romanian Gypsies. Just look at the pictures I'm posting. They are everywhere! They let their kids run around all over the place, banging on doors and windows. They congregate, and when you try to walk through, they won't even move to let you by. They are loud. Constant yelling, fighting and no regard for others. They have way too many people per room. Beds pushed together and 6-7 kids sleeping while they leave their doors open. The drunken fights started just a few days ago, and I feel more unsafe than ever. I have to walk through the crowds with my 2 little dogs and get yelled at when the dogs bark because the kids are trying to grab them. I know it's not Motel 6's fault for the people who stay here, but there needs to be some control over these issues. It isn't worth saving money on a room when you have to deal with the stress of this.

    Do not stay here, after waking up in the middle of the night I was greeted by cockroaches in the room I was able to kill one get a picture and they would still not issue a refund. The front desk was argumentative and said no refund they don't care how disgusting the room was . Other than cockroaches it had mold and was disgustingly dirty. Do not stay unless it is very literally the very last choice and even then you are probably better off in your car.

    TV

    Don't. Just don't. Thank me later. I have traveled frequently all over the country and this by far has been the most disgusting and utterly horrifying place I've stayed. Not only is it uncomfortable beyond belief, I do I not feel safe in Room 115 of this building. In fact, due to the sheer severity of uncleanliness in this motel I would feel safer sleeping in my car and that's saying something. At least I know that much is clean. I rarely complain and after driving 10 hrs with a cat at 2am I didn't have much choice and was too tired to fight it. I almost went back to the front desk to request a clean room but was so exhausted I just stayed dressed and tried to fall asleep. This place should be inspected for what I assume are numerals health code violations. I took pictures and video of everything this morning, including but not limited to; smears, stains, tears, and crumbs in the beds, on the nightstands, countertops; some dark liquid dripping from the walls in multiple places, broken lamps/shoddy electrical work; musty dust and smoke smell blasting through the vents; and worst of all, broken hinges on the doors. The metal hinge lock AND the dead bolt hardware was nearly pulled clean off. I will never, and I mean never, stay at a place like this again and not even entertain another Motel 6 no matter how desperate the circumstances. I feel cheated out of 70 some dollars because it didn't even do its basic function of providing rest for a weary, cross-country traveller. In the morning I also realized the TV doesn't even get a signal. Don't waste your money, I'll take my chances in the car next time, beats leaving with bacteria and bugs.

    Toilet paper in bathroom
    Joanna S.

    Right off the bat pulling into the parking lot I noticed a lot of noisy people who appeared to be living there long term. Children riding on scooters who were swearing at us as we got out of the car. Staff seemed friendly enough, and check in was easy. Got to our room and it appeared neat at first glance. Then we noticed the counters and tables were falling apart, the microwave had bugs in it and the shower had sewer flies. We checked the beds for bed bugs and luckily it looks like we managed to avoid that. There was old toilet paper stuffed into corners in the bathroom, almost like paper mache in an attempt to cover something up. The towels were threadbare and all we got was a bar of soap. Honestly we could have dealt with all of that for the few nights we spent there but on the second night a cockroach crawled out from under the microwave and went INTO IT when I went to take my food out. We noped right out of there, and getting a refund was easier than I thought. They didn't even seemed fazed. I guess that's what we get for trying to save a couple bucks!!

    Almost sure that's a bed bug.....
    Vanna C.

    Bruh. I get that this is a MOTEL 6. But this is really bad. I'm usually a cheapskate, scratch that, I try to be conscience of my money, so I figured for $41 my expectations were not high. HOWEVER, I did expect my room to be vacuumed but it definitely wasn't. This is how my stay went..... I checked in at 5pm on Sunday November 15,2020. They put me on room 134. The floors were gross and obviously not cleaned. Okay whatever, I'm not sleeping on the floor anyways, I'll let it slide. As I'm inspecting the rest of the room, I find more debris, dead bugs, spider webs, dust, etc. The thing that turned me into a Karen, and complained to the front desk, was when I found a BED BUG in my room. A really live bed bug. I was disgusted, immediately went to the front desk and told him my findings, he was extremely dismissive, almost annoyed and gave me a new room. No apologies, no nothing. Just "you're in room 221 now." Okay.... thanks, I guess? I go to room 221, and it's even dirtier!!!!! Not sure if it was rodent poop but those little dark pebble looking things was all over the floor. But no bed bugs in that room. Okay whatever. It's freaking 28 degrees outside and I'm trying to turn on the heater, but guess what? IT DOESN'T work! So, I had to take my cold ass back to the front desk and tell him that my heater wasn't working. He rolls his eyes and says "come on, I'll help you," as if I'm too stupid to use a GD heater.... he gets to the room and starts pressing all these buttons on the heater and he still can't get it to work. He stared at it puzzled and then finally offered me a new room, again, for the 3rd time. Room 347. Not as dirty as the other rooms and the heater actually works this time. I finally feel okay to grab my bag out of my car to bring it into the room. I go get it, come back, and MY CARD KEY DOESN'T WORK. I had to go to front desk AGAIN to tell the front desk my key isn't working. The lady(at this point, there was a shift change), puts the card into her machine and hands me back the same card. I go back to the room and the damn key STILL doesn't work... I had to GO BACK TO THE FRONT DESK, and she had to escort me to the room with her master key. She tried the key she gave me and it still didn't work. So I am key-less. It is now 1am and I am cold, annoyed, and exhausted. PLEASE SAVE YOUR MONEY, TIME, and SANITY AND STAY SOME WHERE ELSE!!! The cheap rate is NOT worth the headache!!!!

    Hair on claimed clean room

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    8 years ago

    Pure dump. Motel 6...just seems to be a dump no matter what one you stay at. All are dirty and attract the wrong kind of people.

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    11 years ago

    Brand new remodeled room. Stayed her a few weeks ago and came back because of the new rooms. We had bed bugs in this new room.

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    Holiday Inn Rolling Mdws-Schaumburg Area - I'm in the room

    Holiday Inn Rolling Mdws-Schaumburg Area

    (103 reviews)

    $$

    Disclaimer: This review is a targeted frequent Business Traveler Review. Unless specified, this…read morereview is from a Business Travel perspective only. Additionally, unless otherwise specified, no other amenities (restaurants, room service, pool, bar, fitness center, etc.) are included in this review. Room Number: 705 Reception: Decent. Nothing out of the ordinary. Staff: Friendly. Cannot say anything bad on the staff. Room: Not great. Hole in the corner wall that literally reminded me of a mouse hole from Tom & Jerry. Killed a few strange bugs on the floor. The room, and hotel itself, has a very old, worn and dirty feel to it. Bed: Old. Very old. Spring mattress. Pillows: Soft and Hard. All Foam Pillows. Room Features: Nothing special. Room Entertainment Features: TV/Cable. I did successfully plug in a personal USB stick and watched files from there. WiFi: Yes. Free. Refrigerator: Yes Microwave: Yes Coffee Maker: Yes Bathroom: Nothing special. Same dirty, worn and old feel to it. Shower/Tub: Both. Shower pressure is fantastic. High power. A/C or Heating: Wall unit with control on unit. Satisfactory. Cleanliness: Eh. Not great. It was clean, but only as clean as you can get an old, outdated, worn hotel room. I would NOT bring a blacklight in here, unless it was for a documentary. Smell: You can tell that this was once a smoking hotel. The room isn't too bad. Just smells old. Noise: Quiet. Stayed on the 7th of 9 floors. No issue. View/Facing: Main road and residential neighborhood across the street. General Area/Dining: Plenty of restaurants and food to drive to quite close. Additional Notes: There is a Bar & Grill off of the lobby. I did not go. To be honest, with the quality, cleanliness and condition of the rest of the hotel, there's no chance I would even think of eating there. Once you check in, the elevator is surprisingly far from the front desk. Odd design. During my stay, only one of two elevators was in service. Would I go back?: Absolutely not. There is a Holiday Inn Express that is right next door. I would maybe try that next time. More than likely though, I will personally stay away from both of these entirely and find somewhere else.

    We arrived and seemed to inconvenience the front desk staff. They had to put down their phone and…read morecheck us in. The first room we were put in smelled heavily of smoke. We also found the battery had been removed from the smoke detector. We went back to the desk to ask for a new room, which we were given. In this room, the blinds would not open. Also, the shower door would not stay shut, forcing us to wedge a towel in the door to keep it closed. The pool was closed, and appears to have been for some time, however no indication of that is given on the website. During breakfast, there was a large garbage can in the middle of the dining area and another small one on a table collecting water from a roof leak. Worst of all, the crew painting the building exterior was careless and now we have white paint splatter all over our vehicle. Numerous attempts to contact hotel management have gone unanswered. STAY SOMEWHERE ELSE!

    Renaissance Schaumburg Convention Center Hotel

    Renaissance Schaumburg Convention Center Hotel

    (276 reviews)

    $$

    Stayed here for a night while in town. Appreciated the walkway that was attached from the parking…read morelot to the check-in lobby as it was raining on the day of my visit. The room itself was spacious and clean, large bathroom, TV built into the mirror in the bathroom was unexpected. I wasn't a fan of the desk chair, it was very uncomfortable and too low for me. I hope they replace them with a better ergonomic desk chair. The restaurant was decent, the staff working there were very friendly and welcoming. It's also close to one of my favorite korean fried chicken joints :) Definitely would stay here again and for a longer time.

    Our company had a National Sales Meeting here for 4 days, I live close so I drove to here for 2 out…read moreof the 4 days as I was part of a presentation. When I arrived, the parking was easy. The hotel entrance after the revolving doors is stunning. I went to my co-workers hotel room to drop off my gear and it was very clean. Spacious rooms and the bathroom mirror had an embedded TV. We headed to breakfast where the food was in the hallway and the dining was in the big event room where main speakers were going to be. The room where we had the presentation fit around 30 people in round tables. The AV guy came in to check if we were all tested and ready to go which was all set! In between sessions, the coffee area was packed with coffee, tea, water and soda. The only bad part, there was another conference and you had to pass through this area for the other conference and they were taking our coffee, drinks, etc. The venue finally out signs. We had a formal dinner but the staff seemed very rushed in everything. Before my co-worker was finished eating they were already asking him if he was finished and wanting dessert. I like customer service but no need to rush people. Overall, the place is great, the venue is beatiful and it was a positive experience.

    Holiday Inn Express Rolling Mdws-Schaumburg Area - No soap

    Holiday Inn Express Rolling Mdws-Schaumburg Area

    (43 reviews)

    $$

    Booked a hotel four minutes from the holiday inn. Website and booking.com said Pet Friendly. Walked…read morein there and they were like nope no pets allowed. So I googled hotels near by and called this holiday inn and called direct to make sure they truly we "pet friendly "So right from check in with Anna to the cleanliness of the room to breakfast in the morning everything is truly five stars. I've been in quite a few hotel rooms in Illinois. Most have burned or stained furniture. Not here. Most have stained or smelly carpet. Not here. Most have absolutely horrible stained and chipped bathrooms. Not here. I appreciate the beds aren't twenty feet off the ground and the tub is low enough to get in and out of.

    I honestly don't even know how to put into words how upsetting and frustrating this entire…read moreexperience has been. I have never experienced such a lack of compassion and basic customer service. I was calling and translating for my father because he does not speak English. He was already exhausted and overwhelmed after a long day of traveling, and what happened made an already terrible situation so much worse. Because of the issues with United Airlines, my father had to wait THREE HOURS outside the airport for the hotel shuttle to come pick him up. Three hours. He was already dealing with canceled flights, missed connections, and an extremely long journey, and then had to stand there waiting for transportation. When he finally arrived at the hotel, the front desk experience was unbelievable. The employee was sitting on her phone and would not even begin helping until people became upset and started speaking up. And when she finally did help, there was absolutely no patience, kindness, or compassion. My father was told at the airport that because of the flight disruption, the hotel would provide him with a meal and transportation to the airport. He had not eaten since lunch. His first flight was canceled, and then his next flight arrived too late for him to make his connection, leaving him stranded in Chicago overnight. His original trip was already supposed to take around 18 hours, and now it had become even longer. I called the front desk and explained that my father had not eaten all day and asked how he could get the meal that he had been told would be provided. The response? "That's not our problem. Contact the airline." Seriously? How is my father supposed to deal with the airline when he doesn't speak English, is exhausted, stranded in a city he doesn't know, and is relying on the hotel for the assistance he was told he would receive? Then I was told that the hotel shuttle would not run until after 6 AM, but my father needed to leave around 4:30 AM for his flight. I explained again that he doesn't speak English and doesn't know how to order a taxi. The employee was clearly annoyed that she had to help him arrange one, and he now has to pay for the taxi out of his own pocket. And honestly, I'm still hoping she actually ordered it for him. I called the front desk myself because I thought maybe speaking directly with someone would finally help. Instead, they hung up on me. I called again. And again. And again. I called SEVEN TIMES before someone finally answered and said they weren't sure what happened. At this point, it isn't even about the money or the inconvenience. It's about basic human decency. My father is someone's dad. He is a person who was exhausted, hungry, stranded, unable to communicate in English, and simply trying to get through an extremely difficult travel situation. He needed a little help. He needed someone to show some compassion. Instead, he was made to feel like he was a burden. I completely understand that flight cancellations and delays are not the hotel's fault. But how you treat someone when they are vulnerable and having a terrible day says everything about your customer service. This was an incredibly upsetting experience, and I would never recommend this hotel to anyone, especially someone traveling alone or someone who doesn't speak English. And after everything my father has been through today, my experience with United Airlines has also been extremely disappointing. He deserved so much better than this

    Embassy Suites by Hilton Chicago Schaumburg Woodfield - Guest room

    Embassy Suites by Hilton Chicago Schaumburg Woodfield

    (104 reviews)

    $$

    I thoroughly enjoyed my time at this location. Everyone was very friendly and helpful from the…read morefront desk, housekeeping, maintenance, bartenders and Manager. Jen has an amazing group of individuals here. The 2 gentlemen on the night shift (forgive me for not remembering their names) were helpful. The young lady on the morning shift and the young lady that worked on the eveningyesterday Tiara are all terrific! Sebastian and Raquel at the bar. The room (727) was very cozy, clean and had a great view. However, during my stay there was an issue with the AC unit, but maintenance and Tiara (break) were able to get me relocated to a different room. They one was beautiful as well and had a tub. (Yay) The food at the bar was delicious, had the best Sweet Chilli Chicken Wings. I believe I got them 3 times while I was there, along with the Cesar Salad and A glass of Moscato! Had the best snacks and beverages for Happy Hour! The pool was warm, not too cold, not too hot and from 10pm - 11pm is adult only. I enjoyed my quiet swims! And not far from the Mall and other food options. All in all such a terrific experience! I will most definitely be back. Kudos!

    Not all elevators were in operation and there was often a wait…read more It was also pretty difficult to get the widely-advertised made-to-order breakfast when the chef can't understand what you're saying. I waited in line a couple of mornings and watched several folks struggle to make themselves understood to the chef before I decided to forget it. Additionally, there were no dairy free options for milk or creamer. Our last night was one of limited sleep as the hotel staff allowed a raucous event to go on into the wee hours of the morning. See the pictures for more.

    Motel 6 - hotels - Updated September 2026

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