This HIE is remodeling, and I'm giving extra leeway for that and extra credit for having BACON,…read moreperfectly-cooked-and-delicious BACON, for breakfast. In fact, breakfast was by far the strongest part of our stay; I can't remember the last time an HIE actually had both regular and egg-white omelettes like they're supposed to. Otherwise, our room showed wear-and-tear, but the climate control worked well and I got a good night's sleep. p.s. Getting there is a challenge. We were using navigation and still overshot the entrance, because we didn't expect to go through the Walmart parking lot.

Our rooms got mixed up, one of our groups walked into a room that was clearly being used or just…read morehadn't been cleaned yet. So they went and got a new room, lo and behold they walk into ANOTHER used room where they met a naked man! Third times the charm, they finally received a good room. The AC in our room had been turned off for some time, it was hot and muggy when we first walked in, but it was easily fixed by turning it back on. The last group had dirty towels in their bathroom. For breakfast, the flies were ATROCIOUS. please get a fly trap. I was eating my food with one hand and swatting them away with another. Overall, I've seen way better Holiday Inns. I get it's a pretty small town and they may be understaffed or something, hopefully it's not them just being lazy, so I'll give the benefit of the doubt.

Made my reservations late and arrived even later. Catelynn was so welcoming when I arrived and had…read moremy room key ready. My room was clean, cool and nice. There seems to have been some minor renovations ( probably needs some more pretty soon) but nothing to really complain about. We travel through here on our way to Colorado from Texas and wouldn't hesitate to stay here again.

One of the worst hotel experiences. I received a phone call less than 4 hours before my reservation…read morecanceling my room because they overbooked. They offered no alternative option and did not rebook me at another hotel. I slept on the floor for two days and customer service response entirely lacked empathy or even an attempt to understand that this may be an inconvenience for someone traveling. They also charged me for one night even though *they* canceled my reservation day of. I've reached out to their parent company Hilton, who has been equally unhelpful in addressing this situation.

Very friendly staff, professional, good environment. Clean looking pool. Room was super clean, up…read moreto code. Tv was good (direct tv) there's an ironing board also. Very updated and modern for a great price.

Great location! Parking lot has great lighting so you feel very safe. Friendly staff at the desk…read more Room clean and updated.

Who put that disgusting breakfast out (Yolanda)? I would love to have sat and watched as she ate…read moreit. The breakfast is my only biggest complaint about this Best Western Childress, Tx! It sits off the highway and luckily, my room did not face the street otherwise too much noise. Conveniently there's a McDonald's directly across the street, a great nail shop next door (Ten Nails, did an excellent job on my nails), Walmart .6 miles from the hotel and a Truck Stop located across the street and one next door. I met Julius, Yutis and Phillip all took excellent care of me during my 2 day stay, would I return? Absolutely just to enjoy good company and conversation. Hospitality at its best. I'm updating my review to1 star due to the fact I returned 5 days later around 6 am 7/19/25, the front desk lady Yolanda was allowing her 2 young children to eat but told me I had to wait until 6:30 am - RUDE and HIGHLY DISRESPECTFUL to a paying guest. I only wanted the prepackaged muffins and didn't want that dog food she put together from slop water and improper stored potatoes that clearly looked rottened. 1pm 7/19/25 2pm review My coworker ran out to of gas enroute to me, the front desk allowed a late checkout of 2pm, from experience on Hilton will allow such a late checkout time. Updated to a 5 star review for a warm hospitality experience.

This is not a positive review so BE WARNED…read more I booked this room several days before check in. Walked into the room with water standing in the shower and the room burning up HOT. No shower curtain. Used towels to wipe up the bathroom floor. Bugs behind the door and hair behind the toilet. Walked back to the front desk and told them the problem. Was told they had no other rooms and there was no offer to locate another room. So I get on to look to see if they had other hotels in the area and Lo, and Behold, they had 3 hotels listed as open on a Hotel Site for the SAME HOTEL. The maintenance guy comes and says- Oh, I see that there is a leak. As the conversation continues, we go from there being a leak in the shower to he will have to replace the shower but obviously he can't do that tonight. He keeps saying that you have to turn off the shower handles very hard and obviously since there is no shower curtain, there will be water on the floor. I ask again about another room and he says "We don't have another room downstairs for elderly." I said, what are you talking about? I never said that I could not go to a 2nd floor and WHO is elderly? Throughout the conversation, he kept referencing elderly. I ASSUME that he said that because I said that my mom had open heart surgery 2 months ago and I did not want her falling on a wet floor. So I guess he thinks that young people don't have open heart surgery or that a person of any age could fall on a wet floor. He left the room and came back after we asked for the room to be cleaned since we had no where else to go and they didn't give us another room and they half assed cleaned the room. When he came back, he then tried to blame the receptionist playing the he said- she said game. I told him that is not what I told the receptionist and I said that it that is what she told you, then she is LYING. The longer the conversation continued, the maintenance guy kept sticking his foot in his mouth more and more. He kept referencing elderly and my mom's age changed several times. I have travelled for 3 weeks and been in 9 different states staying in several hotels. I have used AAA and Senior Rates and this is only hotel that placed me in a "handicapped room" without even asking me. Clearly, this hotel does not understand cleaning or routine maintenance

The room was disgusting. Like not just mild, pure filth. Probably has diseases and fungus crawling…read moreall over it. The shower had mold They wouldn't refund me when i went back into the office after looking at the room, i showed her the photos of the room. 75$ for this room, you couldn't pay me 75$ to stay here. I feel like they really robbed me and they never told me the room was non-refundable either.

Price good for their place Breakfest was below normal but it…read morewas good. Clean. Would stay again

We arrived a little after midnight. Thankfully they had a room left. The rooms have outdoor…read moreentrances. Everything is super clean from the parking lot to the Lobby, breakfast room, pool area, laundry to our room. After check in, the owner walked us to our room. He stayed to Turn on the a/c & make sure the room met our standards. The room is so clean, even the bathroom corners were spotless! One can tell the owner & staff really value this property and want returned visits. We wondered what a hot continental breakfast was. He has biscuits, gravy & bacon. Oatmeal, hot Chocolate, orange juice, fresh coffee, toast and a few more items. After breakfast we enjoyed the pool and hot tub. There is a shower in the pool area. There is a sauna for adults only, pool & hot tub. We suggested to the owner he install a half-step in the hot tub as being short, it was a steep step to get in. There were plenty of towels available by the pool. The pool area opens at daylight & closes at 10pm. Off the pool room is a rec room. There is a pool table, air hockey & fooseball table. This hotel uses actual keys, not the cards. Everything in the room appeared new. We slept so good on the comfy beds. Each bed had 4 nice pillows. I heard no noise at all. There was plenty of hot water and good pressure. There was no microwave, but there was a nice refrigerator. Our room had several wooden hangers, iron, ironing board & coffee maker. The ice machine is near the laundry and it is not a far walk. We were in room 115. Not only will we stay here again, we will recommend this property to you, our family & friends.

We were going on 15 hours of driving, tired & exhausted... We were skeptical at first because we…read moredon't like outside doors (2 girls=scared) but the parking lot was very well lit, so we decided to take a gamble!!! SO GLAD WE DID!!! Was a fast & simple check in, our dog was allowed, the room got ice cold... Yay for a good nights rest!!! Then we enjoyed a yummy breakfast & we're on our way!! Would totally recommend!! And the guy who checked us in & out was awesome. Didn't catch his name but our receipt says Rdavid!! Thanks again!!

The nastiest hotel I've ever stayed in--and I've worked in oil field towns all over the US…read more * The bed sheets had small yellow stains. * The carpet hadn't been vacuumed and was covered in dirt, hair, and crumbs. * The chrome sink fixture was splattered with dried toothpaste spit. * The hallway outside my room smelled strongly of stale beer and urine, reminiscent of Bourbon Street. It honestly felt like the room hadn't been cleaned at all--only the beds had been made. Awful way to end a long day.

Front desk gal was very nice when we checked in last night but this place is a pit and not because…read moreof the staff but because it's a nasty old property that they are fixing up by putting lipstick on a pig. There was no other hotel available. I would expect a whole lot more from a Wyndam property. Linens were old and thread barren. Floor in bathroom was nasty grout. As I said, the people that work there can only do what they can with the old rundown condition of this property. There was a sign at the desk that they are fixing it up but don't stick me in an old nasty room that hasn't been fixed up.

After a long day of driving it was great to stay in a clean & new renovated room. Just the basics…read more Great for the price! Will stay again. Enjoy!!!

My husband made a reservation for two rooms. He is a rewards member with Best Western and stays at…read moretheir hotels every month. We were meeting there coming from two different states. I got there first and the clerk did not want to check me in because the hotel reservation was in my husband's name. We have the same last name. The Best Western I stayed at the night before had no issues with the first name on the reservation. This guy was unpleasant and I believe unreasonable. He fussed about the reservation and only gave us one room until my husband got there to sign. For some reason, we had a reservation for a handicapped room. He watched my son and me get out of the truck and came running out when he saw we had two small dogs. He started fussing about the fact that he didn't know about the pets. My husband makes a point to find a place that takes pets. He was acting as if we were trying to cheat him by sneaking in the pets. He was rude and unflinching. I left and drove across the street to a different hotel. I'd rather pay money at a different hotel than get two free rooms at this hotel. I won't use that particular hotel again. I typically have good stays at Best Western.

Nice clean, quiet place to spend the night, especially with a dog! Lots of space for walking.read more

So I've stayed here a couple of times and I'm really not impressed. It is cheap and clean and so…read morefar I have any problems with the front desk staff. But the Internet is really touch and go. It will seem fine but it's gonna kick you off every 10-15 minutes. And the beds are not comfortable at all. You could do worse. But you could do better......

Not so much friendly service, room looked like it was never vacuumed, found large bug/beetle in the…read moreroom. Found dirty towels in the bathroom and the door to bathroom hits the toilet, plus the toilet moves around not mounted well to the floor. As a Choice Hotels member this worse hotel I stayed in!

The room was pretty clean and that being said the tub had dirt in it …read more The bed was comfy sheets clean , breakfast was like all hotels . The very bad part of stay was we absolutely did not get any sleep as the traffic was horrible especially the big trucks all night . Just request a room not in 287 Note to self never stay at a hotel next to a busy hwy