Oh dear. One car and three children outside the locked door. Keys inside the locked door. School starting in 40 minutes and a doctor's appointment in 45. Thankfully, one mobile phone is also on the outside, complete with the local locksmith's number. Despite the early hour, Mark answers from his car, warns of the potential delay associated with his need to cross the infamous Spit Bridge, but makes a bee-line for us. Just twenty minutes later, his distinctive Mosman Locksmiths van pulls up the driveway, and with a twiddle of his tools that seems far too simple to challenge the most naïve burglar, we are back on the same side as the keys. You can't beat responsive service, but lesson one: leave a key with the neighbours. read more