I want to thank Dr. Greg Sherr for his skills, knowledge, and attention to detail. He is an…read moreamazing person and talented neurosurgeon. Twice he operated on my and performed a craniotomy saving me from a grade 3 astrocytoma. I would highly recommend him to anyone with a similar condition. Thank you Dr. Sherr!!! As you said, Go Live Life, and I will!. Bill F.

He did my lumbar disectomy and fusion L3-5 2022 and my cervical disectomy and fusion in 2025 C3-C7…read more No problems pain improved on both 90% after each surgery. Very happy with the outcomes. I'm 76 and take care of my husband who has Vascular dementia so I need to be able to do a lot to assist him and dri e to all appts. Love walking and exercising. Couldn't have kept doing all that without my awesome surgeon Dr. Sherr. Thank you​

First a big thank you to Lovelace case management for getting me in here. I am 66 AND worked in…read morehealthcare admin last position as a division CFO for a company called Continental Rehab Systems which merged with Healthsouth. I am probably one of the most sympathetic people to the difficulties of the industry. After a broken femur in my hip I was transferred from Lovelace to Advanced. First note was started by Physical Therapists. And is a beautiful facility which is saying a lot because in my last job we opened 3 new facilities in different western states. So I have seen new facilities and have also seen SNF's aka skilled nursing facilities. There is a reason Ron Bell the "attorney" always talks about them The staff is really good specially the therapists, OT's and PT's. Kind knowledgeable and they listen. The nursing staff is mostly good and especially the day nurses. As with ANY hospital the doc may have one opinion, the nurses another, the therapists another and the PA's and NP's another. This is called healthcare and it is just getting worse with all the government issues. I pray they are not too adversely affected by the inevitable government cuts. Also you HAVE to advocate for yourself and your loved ones if it is them who are here. Believe it or not docs and clinical staff are human. And unless YOU (like me) are the patient you truly have no idea what the patient is feeling and going through. I have been very verbal about my concerns and there have been issues but the staff listened. Did they always agree, no. Were we able to come to mutually acceptable conclusions, pretty much every situation. If you sit back and bitch quietly it only affects your mental health. And note I have a mother in law who does this at the facility she is at in CA. If you don't like the current healthcare situation (don't even get me started on Optum) read, talk to your NM reps, read about what is going on with the government and best go into the industry. Albuquerque is woefully understaffed. At every facility. Compared to when I was in healthcare the demands and hours are much crazier. So unless you speak up don't complain. I am still at facility and am very happy to be here. Will update post discharge.

My grandmother was recovering from broken ribs and needed assistance getting out of bed to…read morebathroom. They left her for 2 hours on two separate occasions. She made a mess of her self. Also they didn't give her pain medications for 8 hours when she needed it. I worked here as an LPN 12 years ago. I wouldn't recommend. I was very disappointed when I worked there at their patient safety standards. And now I'm even more so. The facility looks very nice and home-y. But I remember the med carts always missing the medications some patients needed. And techs I worked with were not great at that time. Patients had a lot of neglect. They need more techs or nurses there. Too cheap to hire more? As an RN of 14 years with an advanced practice degree I am extremely extremely dissatisfied with the company's inability to prioritize patient safety.

I had an amazing experience with the doctors & nurses. They were extremely compassionate &…read moreknowledgeable. A very clean facility! The only reason I will not give 5 stars is because the registrar Emily was extremely rude/disrespectful & cold during our brief less than 5 minutes interaction. If you want treatment do not go in when she is scheduled to work if you are already feeling bad you'll feel dehumanized after any interaction with her. My only suggestion would be Please hire employees who are the first point of contact with your patients who are empathetic and not callous.

I went to to Albuquerque ER today for the 2nd time and am happy to report that both times I had…read moreequally amazing experiences. The receptionist is always friendly and efficient. I can barely tell you what the waiting room looks like because both times I waited less than 5 minutes to be triaged! Every single person who helped me today was friendly, helpful, and compassionate. I went for an issue that I had experienced in the past but last time I went to pres now. The experience was night and day. Albuquerque ER saw me quickly and did all of the necessary tests in a timely manner. I felt like they saw me as a human and not just a patient. While I was at Presnow for 9 hours last time I was out of Albuquerque ER in 3 hours with even better attention to care. Now that I know about this place im never going to another urgent care again. I don't have a single bad thing to say about this facility.

Told me I did not need a procedure and talked to me brother about a questionable diagnosis he got…read moreand to get a second opinion.

Dr Cutchen and his team are outstanding. I have had excellent care and great follow up. I highly…read morerecommend the entire practice for all their services.

Interventional Pain Associates is hands down the best clinic I have ever been to. Dr. Raiten and…read morehis team are caring and supportive. I think Dr. Raiten has the best bedside manner! I highly recommend IPA!

I've been a patient at Interventional Pain Associates for just over a year, and I genuinely can't…read moresay enough good things. Before I found Dr. Raiten, I'd been dealing with severe, debilitating pain while every provider I was seeing made me feel like I was being dramatic and it wasn't that bad. That is an incredibly isolating experience, and if you've been through it you know exactly what I mean. Dr. Raiten was able to figure out what was actually going on at my first appointment. He caught something rare that everyone else had completely missed because he actually sat down and took the time to listen to me. That led me to get specialized treatment out of state that has made my life immeasurably better. The procedures have always gone smoothly, and follow ups with his PA Maria haven't been rushed. I am able to trust everyone at IPA, which isn't something I say lightly given how long it took to find people who actually took me seriously and listened.

They listen and help you in the way that works best for you. Not a normal doctor that just gives…read moreyou a pill to mask the symptoms. They look for what's causing the symptoms. Highly recommend!

Staff changes a lot. Most are strangely unfriendly. There have been several visits where things…read morefelt sort of off, just unfriendly, and uncomfortable, but nothing really concrete. Its enough so that I sort of tense up any time before I have to go in. This time I needed blood drawn. I have slight needle anxiety, I always let the phlebotomist know, and its never been a problem. This time the staff acted like I was a serious pain in the ass for notifying them. I was embarrassed and apologizing right and left, but the antagonistic attitude of the staff wound my anxiety up so high I had to leave without getting blood drawn. I figure enough is enough. I will say that, so far, it seems like all you have to do cancel a membership is call and tell them you want to quit. So that's sort of a plus, I guess...

the best! I can fill in 85 characters but I've already said it. he is competent and caring and…read moretakes however much time is necessary. have I reached 85 characters?

Excellent doctor, amazing staff…read more This is a real doctor that really cares for his patients. He will give them whatever time is required to provide the care that is needed. I only hope I can have him as my doctor for the rest of my life.

I am a veteran assigned to the Rio Rancho NW CBOC and my wife gets our care through this clinic…read more This clinic is nothing like it used to be Staff will not answer the telephone it just rings for several minutes until you get disconnected. I was trying to schedule an appointment with the Lab at the NW CBOC for my wife and it's impossible to get anyone on the line. Rio Rancho Clinic is getting just as bad as the main hospital. Now I'll have to drive to the clinic to schedule a Lab appointment physically.

I came with a friend from out of town, so this is about the office itself and not the quality of…read moreservice. I am a veteran from southern CA. I get most of my care through the Long Beach VA. This clinic is nothing like that place. Our clinics are all covert. We have contracted private clinics that don't advertize their government affiliation. This clinic, however, has Veterans Affairs written all over the front with the VA logo. It's obviously a new building built specifically for VA stuff. Both of those facts alone are amazing. So the waiting rooms in LA are known for being too small for capacity and very unwelcoming. This one appears to be much bigger than it needs to be. This is a small facility and the waiting room seats a couple dozen people. With room to spare. There's also free coffee on a counter. FREE COFFEE! That's unheard of back home. Best of all it's got an unlimited supply (from my perspective, anyway). I had no idea such things existed in VA facilities. I also saw people asking for bottles of water at the desk. So they also have free water at request. Holy cow. The TV WASN'T on Fox News! Like hell hath frozen over or something. Very rarely (I mean VERY rarely) are the TVs in Long Beach on anything other than Fox News or soap operas. Instead, there was a documentary on jellyfish on the National Geographic Channel. It was a refreshing change. I noticed that my friend was called to his appointment ON TIME. He got there 10 minutes early and they didn't make him wait over an hour after. His appointment was just an update, so he didn't take long. He came out saying he has a really great doctor and he's always impressed with him. Another holy cow. It's also worth mentioning that they actually prioritize check-in by appointment time. At home they go by check-in time. First come first serve. It's brutal. They also called patients "Mr." Back West they just call us by last name. I wasn't even a patient and I appreciated the courtesy.