1. Mosaic Community Services - Westminster

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Westminster, MD

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Mosaic Community Services - Westminster

1.5 (2 reviews)

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Active Physical Therapy

Active Physical Therapy

3.7(3 reviews)
0.5 mi

Make your appointment elsewhere…read more On 4/24/2026, I filed a formal complaint with the Maryland Department of Health Board of Physical Therapy Examiners, as well as this office's HR department, regarding a very serious concern involving patient care and professionalism. I was told by HR on 4/24 that the matter would be escalated immediately, that a general manager from this location would be contacting me later that same day, and that I would also receive follow-up from their HR department. To date, I have received no follow-up communication at all from the office or their HR department. My complaint involved Physical Therapist Assistant Marijo Birkhimer (MJ) and front desk staff member Rebecca Dawson consuming alcohol with a patient during the duration of his appointment. This raises serious concerns regarding professionalism, clinical judgment, patient safety, and the overall standards of care within this practice. For a licensed healthcare provider and medical office, I expected this matter to be treated with significantly more urgency and accountability. The complete lack of response only adds to the concern. Patients deserve a safe, professional, and trustworthy environment for their care. Based on this experience, I would strongly recommend making your appointment elsewhere.

MJ is a really great physical therapist who truly cares about the progress of patients under her…read morecare!

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Active Physical Therapy - Farid Boualam DPT at Active Physical Therapy

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Farid Boualam DPT at Active Physical Therapy

Mosaic Community Services - Westminster - c_and_mh - Updated October 2026

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