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Mortgage Enterprise

4.0 (1 review)

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Cliffco Mortgage Bankers - Congratulations to Michael McGrath and Ana Robles on your new home!!!! We are SO happy for you both :)

Cliffco Mortgage Bankers

(19 reviews)

Team Lisa Zambelli at Cliffco Mortgage Bankers:…read more Supreme Customer Service with a Friendly staff. Efficient and they pay attention to details. They are attentive from the time you step in with just an idea of your dreams, to final completion at closing. Their staff is by your side step by step the entire way.  Every one is sympathetic, supportive, and invested in their clients best interest at all times.  They will work with what you have and guide you to any supportive services that you may need. No question is to big or too small. They will always have an answer, and patience, to explain as many times needed until you understand and feel comfortable before moving forward.   Someone is always in easy reach, always on call, with the fastest possible response. Cliffco has a method that makes you feel that you have the support to make not only the mortgage process, but also the home purchasing process less stressful.  I don't know how they do it, but you feel like you are their number one priority at all times.  Everything went through quickly, on time and smoothly.  When dealing with real estate that is key and pretty much speaks highly in and of itself.  I am fully grateful and appreciative that I found out about Cliffco. I highly recommend them.  Having such a company right on long island is truly a hidden jem that I plan to share with others.  A+ and all full star rating. One happy customer, Many Thanks, Krystal H. (and Mom )

Beware if you're shopping around for rates - Cliffco's loan officers will run a hard credit check…read moreon a pre-approval even if you decide not to use them. No other loan company I worked with did this, and so I had a lower credit score than I should have had when I locked in my rates with another company. This may have caused some monetary damages to me and I may be paying a higher rate on my mortgage because of them.

Vanguard Funding

Vanguard Funding

(7 reviews)

I can't speak for Vanguard Finding in general but Sandra Meskin, who works as a mortgage broker for…read moreVanguard, is fantastic. I guess it depends on who you end up with. Sandra was recommended by my real estate agent having brought many deals to closing as quoted, no bait and switch here. Most importantly for me Sandra answered my numerous questions about just about everything you could think of. She would often reply late at night while I lay awake sweating over LTV, Fixed vs. Jumbo, points, and credit scores. She is also proactive in contacting me where as I've had experiences chasing mortgage brokers to get back to me in a timely manner as required by the deal!

On 2/25/2015, I was contacted by German Concepcion in regards to applying for a mortgage loan. I…read moredid not contact him, he solicited me. After discussing my situation I agreed to apply for a pre-approval. Mr. Concepcion, after being provided with all my documents, quoted me a loan amount of $215, 000 loan 3.5 down (7,000). I agreed to this loan amount. However that very afternoon the first written correspondence I received from him indicated a loan amount of $210,000. I contacted Mr. Concepcion via telephone and he stated that the number did not fit and had to be lowered. I accepted this against my better judgement I should have known at that time that if a person's does not keep their word they have no character. On 2/26/2015, I received my pre-approval letter. It indicated a down payment of ten percent. I contacted Mr. Concepcion to ask him why did the pre-approval state ten percent. This fast talker stated to me that it was just put there because I indicated that I might put ten percent down but that it had nothing to do with the the loan. "Its just there." and does not affect the amount of the loan. He continued to insist to leave it on the pre-approval but I insisted it be removed especially since as he indicated it has nothing to do with my loan. Thankfully this conversation took place in my office via speakerphone. At this time Mr. Concepcion agreed to have it removed. Later in the afternoon he sends me an email and a pre-approval letter indicated a loan amount of $200,000. I contacted him and he states to me because I decided not to put the ten percent down which is not what was agreed upon ( he quoted me 3.5 down (7000) loan amount of $215, 000). Mr. Concepcion lies and states that we discussed the difference between FHA Loans and Conventional Loans. More lies, We actually discussed FHA Loan and VA loans. I wasted two days on someone who apparently had no intentions of being honest and did not give me the benefit of the doubt that among change after change I would not stop to think. This morning I unfortunately had a conversation with his Boss, Michael Mr. Chiffone. Nonchalant, un-apologetic, pretentious are all words that come to mind. My advice is if you find yourself dealing with this company record everything. Dishonesty, bait and switch come to mind. I will also be forwarding my complaint to the Better Business Bureau, The Consumer Complaint Agency, The State Regulatory Board and The Attorney General. I provided personal information and documents that I would not have done otherwise if German Concepcion would not have lied to me.

Mortgage Enterprise - mortgagebrokers - Updated May 2026

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