4 times now I have had cost issues. Time 1 - They were 40%…read moreover everyone in the Central Ohio area Time 2 & 3 - Same service billed separate amounts - this was corrected Time 4 - Physical Therapy Service average for Central Ohio was $100-$300 with $300 being on the specialist high end side and I was charged $295/hr with no additional services. Not Impressed. But the Urgent Care is FABULOUS!

The billing department has a problem with accuracy. We paid our bill as soon as we got it, it…read moreposted 3 days after we sent it, yet they "never received it". This was in February. I called and told them I had a copy of the cancelled check and the lady I talked with agreed that it had been paid and that she would take care of correcting the entry. SO, Mid April, got another phone call saying the same bill was past due. Somebody is not going to be happy when I make my next contact! I kept a record of who and when I talked with them, so the fireworks may hit soon.

Given the choice, go somewhere else besides Avita…read more Lots of turn-over with doctors. Some of the specialists only come to the hospital once every few weeks. A few of the doctors I have seen must have graduated at the bottom of their med school classes since they struggle to answer basic questions. The billing department repeatedly messes up statements. There have been times that I've paid my co-pay in advance and they don't credit my account even when I present my receipt. I have been to both the Galion and Ontario Avita hospitals and they are both terrible. I find the nurses to be very unfriendly, rushed and don't seem to care about the patients. Some of the doctors are extremely rude. But not to worry because they will have left Avita by the next time you return.

This is the worst hospital EVER. every level of care is subpar in comparison of the nation…read more Emergency, nurses, care management is the worst. Do not go here unless you want to go home worse than you came in. I would give this place 100 stars below rating if I could.

My friend unfortunately needed to stay in a nursing home for recovery. However, fortunately for her…read moreshe got to stay at this nursing home. Based on other places I've been to in various places, she was super lucky. Right off the bat I noticed how nice this one is outside and inside, and how clean they keep it, especially keeping the inside without that medical smell. Once I got to interact with the people who work here, I got to see that they actually seem to care about the people who live here, and even about their visitors. Everyone I talked to was very friendly to both of us and very patient and gentle with my friend when she needed anything. There didn't seem to be anything that they hadn't already taken care of or didn't immediately take care of when she asked. What a difference this place is!

Heartland of Marion providers the best care compared to any skilled nursing facility in Marion…read more They offer the best therapy and their staff is amazing. The facility is always clean and they care about each resident as if they are family. I would recommend Heartland of Marion to everyone!

Very nice, new, and excellent staff…read more This place is very nice! The staff was very kind and knowledgeable during our stay. This place is very new and located away from the city so its not overrun. It was nice to be able to walk in and get immediate attention. The rooms that they put you in were large and private. We never felt like we were on display or rushed as we have been at other ER's. Thanks for all the great work, compassionate staff and excellent facility.

Very clean and friendly staff! Make you feel welcomed and actually seem to care. Private rooms and…read morequick service. Wayyy better than an other ER I've been to. Nurses Katie and Kurt were awesome and dr Singhal was very informative and helpful!

VERY nice rooms! Had…read moreto visit a family member here recently and immediately noticed that the hospital and parking area is definitely not as cramped as some of the more downtown hospitals. The spacious surrounding is nice. The rooms are very spacious and updated! The area we were in didn't have any patients sharing rooms so that is also very nice! The nurses and patient care associates were ALL super nice and informative so that was very very refreshing to experience as well. Was not present for a lot of the actual patient care so I can only speak to the visitor experience, but so far it seemed nice!

I was having complications due to a spine procedure and my doc told me to goto the ER. I've seen…read moreTSA lines move quicker. The exception of course is when door dash showed up. Every single door dash was picked up within 30 seconds. If you deliver food this is the place to be, otherwise pick a better place if you need medical care.

Came in with chest pain indicating heart problems, came out with a diagnosis for a sore throat and…read moreinstructions to gargle warm salt water. I am absolutely livid right now. Just to be clear, my chest felt like it was caving in, my arms were in pain, and my jaw was sore. I told them that MY CHEST hurt when I swallowed anything, and they decided that I had a sore throat. Absolutely horrendous experience.

I just had surgery today on my foot Dr Bark. My surgery was performed at Avita. I received…read moreexcellent care. Excellent nursing staff surgery staff. Everyone was very professional very caring. Excellent would highly recommended. They treated me very well. Would highly recommend any kind of procedure or care at this . I would a five star rating would go back to them for any of my medical needs.

For me, I will never be back to Aveda again after the way their pain management doctor treated me…read more I take a drug test and they say oh you have morphine in your system which is an impossibility because I can't take morphine because I'm allergic to it and haven't taken it in 20 some years and then they turn around and in the same test say I take meth which is an impossibie and then they refuse to give me a second test and said injections was all I was going to get when I have already had before I even came there 72 injections and they knew that and I didn't want to be anybodies pincushion. The doctor was super rude and he refused to give me the second drug test so that was my dealbreaker because I am not an addict. I've never been one and they refuse to see that.

I would not recommend going to this hospital. My brother went there on Friday for a scan to…read moredetermine if his appendix needed removed. There was no one in the hospital in Ontario who could read the test. He was told someone in Columbus would read it and they would let him know later that day. He never heard anything until Monday when his surgeon called him and said it needed removed. He didn't schedule the surgery until Tuesday afternoon. Tuesday the surgeon informed him his appendix had ruptured. He had to cut him open to remove it along with some of his colon and intestine. My brother could have died because of the incompetence of this hospital's staff.