This Morrisons store in Kirkham needs more staff across certain areas or better management.
I will NOT shop at this store anymore, the management is diabolical. Staff on the shop floor are run off their feet. They need to look at customer queuing times on market street, NOT the tills.
I have given up waiting to be served numerous times as there is only ever one person, that's if they are there, due to other jobs they are made to do. I have witnessed other customers walking away on a regular basis. Staff are very apologetic but this is not good enough. They clearly need help and yet the managers are usually stood outside smoking, walking past, ignoring the huge queue of us customers waiting to be served. VERY bad management.
Maybe the staff on the shop floor could be trained to help during busy periods? Instead I see them chatting and having a laugh whilst I am waiting, or maybe management could degrade themselves and serve me!
It is outrageous the way this store is run.
Once again it is all down to how the store is managed, if you can call it 'Managed'.!!! read more