All the veterinarians are very knowledgeable and so very kind. They will make time to see a sick…read moreanimal and make you feel great about taking your pet to them! Even though I live 40 minutes away from them I don't mind the drive time/gas - my pets deserve the love and care they get at this clinic!!

Tried calling to switch my fur baby and set an appointment. Was put on hold twice and never had…read moreanyone answer my call. Thanks but no thanks.

My dog died there under neglect of Dr. Tori Minor. First 2 calls she was fine, 3rd call they had…read moreput her asleep a second time to do dental work. Be careful how u review this vet, as sending her cards to remind of her sloppy work she did and how her staff also got the bill wrong upsets her. She must have friends in high places to have the Law enforcement drop by, when you don't even threaten someone. I personally was a victim of aggravated assault 2 years ago, both men captured the same day. Shockingly enough no special law enforcement treatment for me. No Detective knocking on their door. They don't even show for court and it's ok. So if you need someone with friends to go out in uniform with guns to say stop sending her cards you can't do that. That's postal Abuse! But if you are robbed and assaulted it's ok! Just remember it hurts her feelings to have dead animals she did not take care of brought up. Do not take your pet to this clinic I am sure they could even screw up euthanasia.

Dr. A and her team are absolutely wonderful. We travel from San Antonio to see her and wouldn't…read morechange a thing.

Have appointment as a new client. Will know more after the 15th. On the phone, Cassie was very…read morefriendly and professional. Got my appointment scheduled right away.

I LOVE Cibolo Creek Vet...Took our brand new pup there yesterday and they are so kind and caring…read more We lucked out getting Dr. Riddle who you can tell right away is an animal lover. Her assistant Amber was great with our pup as well. Not being originally from the area, I was worried about finding a good Dr. for our new family addition and I really lucked out with Cibolo Creek Vet Hospital. Dr. Riddle even called me while I was driving home to remind me about something else from our appointment. Now, THAT is caring. I am impressed!!

I simply can't understand the petty nature of these 1 star reviews. Any person with eyes, ears and…read morea beating heart can look around a hustling Veterinary office and have compassion for the incredibly difficult nature of this line of work, while patiently and gratefully waiting their turn and not take it personally. Sometimes waiting is part of the experience, there is plenty of space in the lobby to do so. I wish people would not tear down institutions this way especially in the name of entitlement. It is unfair. Herbst is outstanding. Their standard of care is unmatched to any Vet I've ever experienced. Our family sees Dr. Samaripa -- she treats all our animals, but especially our Pit-Lab Mousse who has chronic digestive issues. She does so with ease, especially since she understands I am a nervous pet owner. She gives us reasonable options, clear instructions and is always patient and kind. We never feel taken advantage of or upsold on medication, procedures or other unnecessary measures. Their prices are more than fair. Their front desk staff are so friendly and compassionate, even when my dog was experiencing behavioral nervousness in the lobby. They take action and provide comfort instantly. I've personally seen the front desk staff be treated poorly by pet owners -- these hardworking individuals do not deserve to be treated with such disrespect. Us civilians need to do better because the team at Herbst is here to HELP us and our pets. Boarding, sedated nail trims, post surgery care, chronic illness, vaccinations, all treated with SUCH care and priced more than fairly. Herbst, thank you for everything. We will continue traveling from San Antonio to receive your care.

We saw Dr. Kaleb Thomas on Saturday, March 29. Our 13 year old male Miniature Schnauzer had been…read morehaving urinary incontinence, along with other aging problems. Since they were booked, we were taken on a walk-in basis. Dr. Thomas was very kind and patient, answering all my questions. I kind of run on at the mouth, yet he was so patient. Dr. Thomas explained the potential problems, and recommended some tests. He also diagnosed an eye problem that I assumed was just allergies. It's an easy fix with some eye ointment. The vet tech was a total sweetheart. She was very engaging and also a great listener. We talked about the weather differences between the Hill Country and Minnesota. The front desk was very helpful and accommodating. They were efficient and polite. The new building is fantastic! Handicapped parking is close by and there are sufficient spots. I had no trouble smoothly rolling my oxygen machine into the building. It was easy to locate seating with a nearby power outlet for my machine. I didn't mind waiting to be seen - not in such a nice environment! The coffee bar was a welcome surprise, because I didn't have a chance to get coffee before I left our house. When we were led back to the exam room we passed a playroom they have set up for human puppies (children), which I thought was very thoughtful. I would have taken a picture, but hubs gets a little embarrassed when I do that. Trust me, it looks like a lot of fun for kids!

Updated Jan 10, 2018. Still can't necessarily speak on their veterinarian skills necessarily. But…read moretwice now we've called about Mishapp Mona after hours, twice they've answered, and twice we've gotten a next day appointment. This time Mona had a swollen foot, some kind of bite or puncture in between her toes, which had gotten infected. They didn't drain it or test it, just gave us something to wash it with, antibiotics, and an anti inflammatory. She did alright the first time so I'm not overly concerned. Fast, easy, as convenient as you can expect it to be when the vet is 20 miles away, and pretty affordable. November 2017. This review may have to be modified but for right now these guys get 5 Stars. My husband and I have two mastiff mix rescues. Our first, Mona, is my husbands baby girl. She is everything to him. One weekend we had friends come in from out of town. The day before they got here my husband noticed a little lump on Mona's neck. Didn't think too much of it until 2 days later when it had grown alarmingly large. Our friend is a big fan of Vet Ranch on YouTube and told us we should go to the Fair Oaks Veterinarian, which is their clinic. We just moved and we hadn't gotten a new veterinarian yet and didn't really want to do an expensive 24 hour vet (of course this all happens on a Saturday). Our friend sends us the info that night and we wake up on Saturday and call their office before they open. They answer. They were able and willing to give us an appointment and they were super nice about it. My husband wanted to get in earlier so when they asked and he explained our lump situation they had us the details on how to be seen ASAP. My husband went, they drained and tested the lump, gave us some antibiotics and he was home before we knew it and we were back to entertaining guests. These guys were a little out of the way for us but the fact that we called before office hours, on a holiday no less (Veterans Day), someone answered, and they were willing to squeeze us in...we owe our friend Chuck a beer for finding us a pretty cool vet. I can't speak to the actual quality of the veterinarian skills, they tested the lump and told us all they saw was red blood and lymph cells. Which they told us was normal. And that cysts like Mona's are common in bigger/giant breeds. So hopefully they're right and the antibiotics clear it up and that's the end of it. We'll for sure be back.

I was really impressed with this vet. We saw Dr Smith! I can sometimes be a pain in the butt and…read moreshe answered all my questions and gave me thoughtful answers and they took great care of my boy!!

Our little Leah become sick with lots of scary symptoms including seizors. It was late and our vet…read moreclinic in bandera referred us to the ER in Boerne . We called ahead and Avery calmed us down with immediate knowledge and comfort remedies to get there as it was a hour drive . Upon arrival Avery quickly came to us and too Leah for vitals . She explained possibilities and assured us Leah would start feeling better soon . A bonus to Avery was Dr Dielmann . He was amazing to say the least! We were nervous and scared about what he was going to convey. He gave us hope that the chances of a less severe diagnosis was probable. He was so understanding and sensative to our feelings. Our little Leah is doing better and highly recommend Avery and Dr Dielmann. Thank you for everything . !

We chose Hill Country Animal Emergency Hospital based on online reviews. We were so happy with the…read moredecision to drive out to Boerne. Our dog was seen promptly, X-rays and lab work done were done and results were given to us within minutes. Our dog was taken care of and ready to go home within an hour. The staff and doctor were so nice and caring. We recommend this place!

The Hill Country Animal League Hospital plays a very important part in this part of the area. They…read moreperform low cost birth control for stray animals that folks bring in. I guess they would also do the same for your family pets. Our situation started when a stray cat decided to have her kittens underneath our deck. The deck is so low to the ground that a person can't get under it. So we fed the momma cat and her babies when they got old enough to eat cat food. She had 5 babies that survived. However, since we live in an area that has many different animals (coyote, bobcat, fox), 2 babies disappeared quickly. We knew we had to do something as the remainder didn't have much time left on earth. My wife checked with the shelters nearby, and unfortunately, they were all full. While my wife was checking where we could take them, the momma cat disappeared. Now we were left with 3 young ones. We are dog people, so we had never thought about ever having a cat(s). But they were so cute, the wife decided we should take them in. However, we did not want any more babies, so we knew we needed to fix them. That's where Hill Country comes in. My wife called them to see if they could be seen any time soon and left a message. They got back to us the next week, discussed what we could do, and set up an appointment to fix the 2 boys first. The day of the appointment, we got to the business right on time and were able to park right in front of the building. A young lady came out quickly (they don't let anybody inside) and went over everything with us, got us to sign the paperwork, and took the boys inside. Everything went well, and we were able to pick them up late the same afternoon. The only negative about the entire situation is that you are not allowed inside. You don't know anything about how clean it is or anything else. Will we return? When the female kitten gets a little older.

I've taken 3 of my 4 fur babies here over the past few years. Highly recommend and I'm so happy…read morewith the staff.

I've been coming to this clinic for almost 15 years and have always been met with honest,…read morecompassionate staff and doctors. As a rescuer, I often have dogs I pull straight from the street/shelter that need quick care and I can always count on Dr O and staff to help me out.

Just got my two cats vaccinated here. Dr. Oesterlong was very kind and hospitable, I had a…read morefantastic quick and easy experience here. She's a hard worker and I will be taking any pets I have to this facility. Thank you Dr.O for helping my family stay healthy.

TSVS has performed two medial patellar luxation surgeries on Soleil, my husky. The first went fine…read morewith some minor complication where the wound didn't heal due to the surgical hardware but the second surgery performed by Dr. Franklin has resulted in significant surgical complications. After the surgery when I took her from the veterinary tech and began lifting in her car, I saw that blood was streaming down her leg and the wound was wide open and no longer sutured. Days later I was told that Soleil's skin, tissue, and bone were quickly necrotizing. My dog is now in her fourth month of recovering from the surgery, and still faces the threat of possible leg amputation. Instead of directly treating the surgical complications, Dr. Franklin delegated this work to my regular vet, who did not have direct experience in this area. Not once has Dr. Harper or Dr. Franklin reached out to me to explain what happened or to go over with me possible options for my dog's future until today after I filed an online negative review of TSVS. He didn't bother contacting me even after I asked my regular vet to speak with him months ago. Dr. Harper's cold response today was that I signed a form acknowledging that the surgery had risks. Yes, like with any veterinary procedure, an owner acknowledges risks, but at the same time, I never authorized what appears to me to be veterinary malpractice. To this day TSVS cannot explain to me what happened to her and how her health suddenly deteriorated so quickly. My regular vet at Acorn Hill stated that this negative outcome is "unprecedented," but still I have no explanation of how this happened. I now know Dr. Harper's background is actually that of an equine veterinarian, and in my opinion he should not be performing surgery on smaller animals. I don't believe either surgeon is board-certified to perform surgeries on dogs. This has been by far the worst veterinary experience I've ever had. Please stay away!

Our little London, all 9 pounds of her, went after a 65 pound dog. As you can only imagine, it…read moredid not turn well for her. Thank God, her bite wounds didn't puncture any major organs but they did damage the blood vessels causing no blood flow to her wounds. The expertise of Dr. Franklin and all the techs involved was remarkable! And their care afterwards was beyond wonderful! London wouldn't be where she is right now with all they did for her. We are forever grateful to TSVS!

I needed a place for my beloved dog to stay for two nights as his usual babysitters were going to…read morebe busy. He's never been boarded before, so I was very nervous. The staff at hill country pet ranch were very kind and accommodating. They assured me that my dog would get plenty of love and he seemed happy and cared for when I picked him up. However, I have to deduct a star because despite having an overall good experience, my dog did come home with a number of fleas. We have him on prevention, so the fleas were dying after biting him, but he was so itchy in the meantime. This was after I had also purchased an exit bath and nail trim. I think this is a fine place to board your dog, but ensure that you have plans to go home and give your dog a flea bath immediately. Plus, throw away any fabric items that may be housing fleas when you get home.

Read all reviews the neglect on the animals is true they will take your money and not let you know…read morehow there treating your pets